SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, iron/ironing board, free cribs/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Laundry
Parking included
24/7 front desk
Air conditioning

Explore the area

3201 East Centrelake Drive, Ontario, CA, 91761

Toyota Arena
‪2 min drive‬
Ontario Convention Center
‪2 min drive‬
Ontario Mills Shopping Mall
‪3 min drive‬
Ontario, CA (ONT-Los Angeles - Ontario Intl.)
‪15 min walk‬

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Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Excellent

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Wonderful

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Excellent

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Excellent

Sleeps 2
1 King Bed

About the neighborhood

Ontario

Located in Guasti within 2 miles (3 km) of Toyota Arena, SureStay Hotel by Best Western Ontario Airport is within a few miles (5 km) of Ontario Convention Center. This hotel has 114 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Cucamonga-Guasti Regional Park - 12 min walk - 0.7 miles
Toyota Arena - 2 min drive - 1.0 mile
Ontario Convention Center - 2 min drive - 1.7 miles
Ontario Mills Shopping Mall - 3 min drive - 1.9 miles
Victoria Gardens - 6 min drive - 5.6 miles

Getting around

East Ontario Station - 7 min drive
Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

‪Eureka! Ontario - ‬4 min drive
‪Starbucks - ‬2 min drive
‪Panda Express - ‬1 min walk
‪Benihana - ‬3 min drive
‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and a 24-hour front desk

At SureStay Hotel by Best Western Ontario Airport, guests have access to an outdoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and a water dispenser.

32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool.

Languages

English

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Hot Tub
Breakfast included
Parking included

$97 nightly

Jul 8 - Jul 9

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Snack bar/deli

Things to do

Outdoor pool
TV in common areas

Family friendly

Free rollaway/extra bed
In-room crib
In-room microwave
In-room refrigerator
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Safe at front desk
Vending machine
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (on request)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
3 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Free rollaway/extra bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch smart TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Free daily newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Children stay free when using existing bedding
Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario

Fairfield Inn Marriott Ontario

Fairfield Inn Ontario

Fairfield Inn Marriott Ontario Hotel

Surestay By Ontario Ontario

Fairfield Inn By Marriott Ontario

SureStay Hotel by Best Western Ontario Airport Hotel

SureStay Hotel by Best Western Ontario Airport Ontario

SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

What can I see near SureStay Hotel by Best Western Ontario Airport?

This hotel is situated in Guasti, close to Ontario Mills Shopping Mall, Toyota Arena, and Rancho Cucamonga Epicenter. You'll also find Cucamonga-Guasti Regional Park and Scandia Amusement Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Jul 15, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Ontario Airport?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Ontario Airport include a casino on the premises?

No, SureStay Hotel by Best Western Ontario Airport doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ontario Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and free Internet access as well as an outdoor pool.

Are there hot tubs at SureStay Hotel by Best Western Ontario Airport?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Ontario Airport have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Ontario Airport serves free continental breakfast each morning from its snack bar.

Does SureStay Hotel by Best Western Ontario Airport allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Ontario Airport.

Are there connecting rooms at SureStay Hotel by Best Western Ontario Airport?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to SureStay Hotel by Best Western Ontario Airport?

The closest major airport to SureStay Hotel by Best Western Ontario Airport is Los Angeles - Ontario Intl. Airport (ONT), which is within a mile. Another top airport is San Bernardino, CA (SBD-San Bernardino Intl.), which is located 21.9 mi away (26-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Ontario Airport?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Ontario Airport.

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

ELAINE

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Saeed

Mar 31, 2025

Liked: Cleanliness

Checkin around 8pm, tried to get complementary coffee it was really old look like from morning time. Room was clean. In the morning breakfast was very very ordinary. No egg only few old muffens, oat, juices and 2 type of cereals. I took bagels with cream cheese. Again coffee was cold. Not many guests are there.

Stayed 1 night in Mar 2025

10/10 Excellent

Ivonne

Traveled with partner

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a really good place to stay at an affordable price. The place is a little outdated but it doesn't really matter. We stayed here for Beyond Wonderland and the place was perfect for sleeping and showering. Overall it was a really good experience, also they have a pool and free breakfast!

Stayed 2 nights in Mar 2025

4/10 Poor

Tabitha Gail, San Jose

Traveled with partner

Mar 30, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I wish our stay was better. Our first day there, there was a weird smell when you first walk in. There was no hot water when we tried to shower the first day. Just luke warm water. They also don’t provide any soap for hand washing. The walls are very thin. We had a ground floor room and we could hear the footsteps of the guest above us, our neighbors next to us, and whatever noises were outside. The bed was not as comfortable and the pillows were very flat. The lobby is nice when you walk in, but the rooms are very outdated. The only great thing that came out of it was a working refrigerator and microwave.

Stayed 2 nights in Mar 2025

8/10 Good

Jose

Mar 25, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Ruby

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Manager not understanding or helpfull

Stayed 2 nights in Mar 2025

10/10 Excellent

maria

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Elevator broke down and the breakfast was very very simple. The room was very clean and quiet.

Stayed 2 nights in Mar 2025

4/10 Poor

Kristen

Traveled with family

Mar 21, 2025

Disliked: Property conditions & facilities

This hotel is trying, but it's struggling. Seems like a hotel flip, and its old life is still showing including some interesting guests. Rooms were okay, but my family didn't feel super safe here.

Stayed 1 night in Mar 2025

10/10 Excellent

James

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Carolina

Mar 15, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Beverly

Mar 9, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Kellie, Lancaster

Mar 3, 2025

Liked: Staff & service

Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A return visit to this property, but this time with my brother as part of a family occasion. The two rooms were, as requested, adjacent. Unfortunately they were not on the ground floor as requested. This caused logistical issues/inconvenience. But otherwise the stay was pleasant and the accommodations comfortable.

Stayed 3 nights in Feb 2025

8/10 Good

Saul

Feb 27, 2025

Stayed 2 nights in Feb 2025

4/10 Poor

Ruben, BELLFLOWER

Traveled with partner

Feb 22, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

The guy at the front desk when we checked in was friendly and courteous. The room we got was nothing special. The fan in the bathroom didn't work. We thought the room was clean until we got a better look. There was a pair of socks rolled up on the side of the bed, not ours. The pillows had red stains. Looked like lipstick and who knows what else. So, obviously the room wasn't properly cleaned before renting it out. They have a "continental" breakfast. Not great, that's all I'll say about that. For these reasons, I would not recommend staying at this hotel, there are others nearby that you could try.

Stayed 1 night in Feb 2025

10/10 Excellent

Maricela

Feb 22, 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Feb 20, 2025

Disliked: Property conditions & facilities

Stayed 4 nights in Feb 2025

6/10 Okay

laurie

Business traveler

Feb 20, 2025

Disliked: Property conditions & facilities

Everything seems satisfactory except in the bathroom. The ceiling had many leak areas from above peeling drywall appears to be mildew.

Stayed 2 nights in Feb 2025

10/10 Excellent

frank

Traveled with partner

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Feb 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

6/10 Okay

Karen

Feb 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean but terrible traffic noise

It’s a basic hotel at a decent price. Clean and comfortable EXCEPT it is like literally sleeping ON the highway. So so loud all night long from traffic. If you don’t have earplugs, you’re not getting any sleep. If you do, you might be ok? It was still loud with my earplugs in.

Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with family and small children

Feb 17, 2025

Liked: Property conditions & facilities

Disliked: Staff & service

My daughter and I are regular attendees at this location. I am highly aware of the 11am checkout time. It’s 11:06 and I am just about to head out the door to bring my key to the lobby when I get a call from the front desk. The lady who spoke to me was very rude. Her tone on the phone was very unprofessional and I come to this location very often and will not tolerate any disrespect. I will take my money elsewhere.

Stayed 1 night in Feb 2025

2/10 Terrible

Danita

Feb 17, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t waste your time

Ugh where do I start., so I reserved and paid for a room through hotels.com. I arrived to the hotel about 9pm. The guy working said he couldn’t find a reservation and going through a 3rd party sometimes can take up to a couple of hours for the reservation to go through. I thought that was odd since I had never had a problem in the many years I’ve been using hotels.com. So I called and after 2 hours of going back and forth i finally got a room. (I have to mention that I had another reservation for the next 2 days at another hotel by the beach and check in was as smooth as can be.) The room was so outdated. The bed.. don’t waste you might be more comfortable in your car. The heater did not work, the bed sheets were thin and not warm. I was very disappointed and assumed that location would be much more nicer inside!

Stayed 1 night in Feb 2025