Bed was horrible pillows were flat. The Toilet you had to flush 3 times no down pressure and when showering tub wouldn’t drain out until all done and water turned off. We will never stay there again and wouldn’t recommend it to anyone
That you have to use your room key to use the elevator
They charged a ridiculous amount of money for a incidental fee even though they have a credit card on file
They charge an absurd amount for a credit card authorization. $100 per oerson times the nights.
Very clean nice and peaceful. No complaints recomend
Room and bathroom were not clean. Hair in bed. Air conditioning not really cool
I've stayed here before of different occasions. I love it.
I liked the breakfast, the beds are very comfortable, the staff is very kind. I enjoyed the pool. Good price for one night.
Free Airport Shuttle with uber .
Overall good experience with friendly staff. Best free breakfast I’ve ever had!
Honestly the best hotel I have ever stayed at. The breakfast is amazing! The room is extremely clean! And the employees are extremely nice! Will come back again!
This hotel was very nice with great complimentary breakfast!
Good location within walking distance of the rental car center. But a bit dated, adjacent to the highway and noisy.
The front desk staff was phenomenal. The breakfast was delicious and the serving staff was so terrific. The location was beyond convenient for getting our rental car returned and shuttled to the airport. The room was very clean and the perfect size. Not huge, just cozy. Had all the amenities you could think of. Great!
The staff was fantastic! I have never had such a friendly and prifessional staff before at a hotel!
A nice hotel if you need somewhere for a night or two. Very fast and efficient check-in and check-out. Breakfast is very well made. It is a very quiet place for being right next to the airport. If I am in Ontario again, I will most likely use this hotel again.
Ontario Convention Center is within 2 miles (3 km) of SureStay Hotel by Best Western Ontario Airport while other popular attractions such as Ontario Mills Shopping Mall are within 3 miles (5 km). This hotel has 114 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 114 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Smart TVs come with cable channels and Netflix, and guests can stay connected with free wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
At SureStay Hotel by Best Western Ontario Airport, guests have access to an outdoor pool, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
Bed was horrible pillows were flat. The Toilet you had to flush 3 times no down pressure and when showering tub wouldn’t drain out until all done and water turned off. We will never stay there again and wouldn’t recommend it to anyone
That you have to use your room key to use the elevator
They charged a ridiculous amount of money for a incidental fee even though they have a credit card on file
They charge an absurd amount for a credit card authorization. $100 per oerson times the nights.
Very clean nice and peaceful. No complaints recomend
Room and bathroom were not clean. Hair in bed. Air conditioning not really cool
I've stayed here before of different occasions. I love it.
