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Recent guest reviews

My room was a non- smoking room and it smelled like cigarettes.. and the room was not as clean compared to two years ago.. very unhappy..

Staff was nice and the rooms were clean. It is located right on Ontario Mills mall so it's a convenient location near shopping and the freeway

Nice clean room, parking was limited. By a lot of restaurants and convenient to the highway

The breakfast was good and it was kept clean. Nice staff.

Exactly as advertised, room was in good condition and the free breakfast was great.

Microwave and Refrigerator missing from room, surprised

Rooms were VERY CLEAN and their breakfast was GREAT! We will definitely stay at this hotel again.

It was a great experience, I loved breakfast!bstaff was courteous, it was very convenient location wise.

First off this hotel has a 4.5 rating. I would like to know how they got a 4.5 rating. I am handi-capped and I asked for a handi-cap room and I was told they had one left. I asked who ever I talked to can I get a scooter in the elevator, and she said yes , no problem.,., Then I asked her for the price, and I was floored, but I needed a room, so I took it. Well when I checked in and went up to my room, I went to the elevator and I had to even take off my basket that holds my oxygen machine, and on top of all of that, I had the smalled room that I have ever had in my life..They charged me $305 for it.I paid it , but I will never ever use this place again.........

My hotel experience here was very good overall. The front desk staff was great, very friendly and professional. The room was average, it was clean, bed was comfortable, nothing fancy.

Another great Hampton Inn with free breakfast which was easy and fast. Workers were friendly and nice. Rooms were clean and spacious for 4. Good location right next to shopping mall. Parking although free, was small. We had to park in mall parking which was very close but had to cross street which sometimes was scary because some cars go very fast. Small fitness center and laundry was a plus. I would stay there again.

You never go wrong staying at a Hampton Inn the staff was great the amenities were great breakfast was good everything was perfect!

This hotel is within walking distance of Ontario Mills - a huge shopping mecca of epic proportions! It is also in close proximity to some excellent dining options - from fast food to the more upscale locations. The complimentary breakfasts were definitely to our liking.....good variety, clean, constantly stocked, and with friendly staff. We appreciated the desk staff, as well. The beds at this hotel were super comfortable! Thank you! We even experienced an earthquake when we were there and didn't have to worry about our safety, at all!

We are a family of five and we travel several times from the east to the west and we have tried several different hotels, but so far this hotel is the one were the entire family was really happy with, its personal, just great people.

Was great located with stores and many options for dinner

very clean, comfortable & convenient! Enjoyed our stay, will definitely return!

Staff was excellent...free breakfast was perfect, good, ready and clean area.

The service was incredible, rooms were clean and very nice. Breakfast area was large and roomy, very clean.

overall inn was very good bed was a little hard for our taste didn't like it facing the mall because of the traffic

Mills Circle Ontario CA

Hotel highlights

  • Walking distance to Ontario Mills Shopping Mall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Ontario Mills Shopping Mall is a short stroll from Hampton Inn & Suites Ontario, and other popular attractions like Toyota Arena are within a mile (2 km). This 91-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

The 91 rooms have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

Guests of Hampton Inn & Suites Ontario have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Studio, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn & Suites Ontario

Everyone (6) Couples (7) Business (1) Family (6) Friends (2)
3
Family Business Business

My room was a non- smoking room and it smelled like cigarettes.. and the room was not as clean compared to two years ago.. very unhappy..

By on Apr 16, 2021

Review comment responded on Apr 17, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Family with small children

Staff was nice and the rooms were clean. It is located right on Ontario Mills mall so it's a convenient location near shopping and the freeway

By , from texas on Sep 18, 2020

Review comment responded on Sep 19, 2020

We appreciate the informative review! Thank you for taking the time to write one.

4
Friends

Nice clean room, parking was limited. By a lot of restaurants and convenient to the highway

By on Aug 30, 2020

Review comment responded on Sep 1, 2020

We're happy that you enjoyed the room and location. Thank you for visiting us!

5
Family Family

The breakfast was good and it was kept clean. Nice staff.

By on Oct 22, 2019

Review comment responded on Oct 23, 2019

Thank you for the feedback. We're glad you enjoyed the breakfast. We try to keep a variety of options. Please come back soon!

5
Everyone

By on Aug 1, 2019

Review comment responded on Aug 27, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Exactly as advertised, room was in good condition and the free breakfast was great.

By on Jan 11, 2019

Review comment responded on Feb 10, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Microwave and Refrigerator missing from room, surprised

By on Dec 24, 2018

5

weekend getaway

Everyone

Rooms were VERY CLEAN and their breakfast was GREAT! We will definitely stay at this hotel again.

By on Dec 18, 2017

5

great hotel

Everyone

It was a great experience, I loved breakfast!bstaff was courteous, it was very convenient location wise.

By on Jun 27, 2016

1

almost, the worse room that i have had

Everyone

First off this hotel has a 4.5 rating. I would like to know how they got a 4.5 rating. I am handi-capped and I asked for a handi-cap room and I was told they had one left. I asked who ever I talked to can I get a scooter in the elevator, and she said yes , no problem.,., Then I asked her for the price, and I was floored, but I needed a room, so I took it. Well when I checked in and went up to my room, I went to the elevator and I had to even take off my basket that holds my oxygen machine, and on top of all of that, I had the smalled room that I have ever had in my life..They charged me $305 for it.I paid it , but I will never ever use this place again.........

By , from Meridian, Idaho on Mar 22, 2016

Hampton Inn & Suites Ontario

4500 Mills Circle, Ontario, CA 91764
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