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Best Western Ontario Mills Mall

2.5 star property
VIP Access

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Photo gallery for Best Western Ontario Mills Mall

Exterior
Reception
Lobby
Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk
An outdoor patio with Adirondack chairs and a fire pit, surrounded by a stone wall and a building with multiple windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪5 min walk‬
  • Place, Toyota Arena
    ‪15 min walk‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 2
  • Free WiFi

View all photos for Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 4
  • Free WiFi

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

A hotel room with a large bed, a desk with a chair, a television, and a dresser.

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Ontario

Located in Arena District within a 5-minute walk of Ontario Mills Shopping Mall, Best Western Ontario Mills Mall is within a mile (2 km) of other popular attractions like Toyota Arena. This 105-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Ontario and also close to Ontario Convention Center and Victoria Gardens.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.1 miles
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.3 miles
  • Toyota Arena - 15 min walk - 0.8 miles
  • Ontario Convention Center - 6 min drive - 3.5 miles
  • Angel Stadium of Anaheim - 47 min drive - 43.0 miles

Getting around

  • East Ontario Station - 6 min drive
  • Ontario Intl. Airport (ONT) - 13 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪In-N-Out Burger - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Panda Express - ‬14 min walk

About this property

Best Western Ontario Mills Mall

At Best Western Ontario Mills Mall, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
Arena District
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,501 reviews
$96 nightly
The price is $110
Jul 19 - Jul 20
Total with taxes and fees
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

What's there to do near Best Western Ontario Mills Mall?

This hotel is situated in Arena District within a short 3-minute walk of Ontario Mills Shopping Mall and also 16 minutes on foot from Toyota Arena. You'll also find Ontario Convention Center and Victoria Gardens within a short drive.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on Jul 26, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Ontario Mills Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Ontario Mills Mall include a casino on the premises?

No, Best Western Ontario Mills Mall doesn't have a casino.

Is there an indoor pool at Best Western Ontario Mills Mall?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Ontario Mills Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and free wired internet as well as an outdoor pool.

Are there hot tubs at Best Western Ontario Mills Mall?

No, this hotel doesn't have a spa tub.

Does Best Western Ontario Mills Mall feature a restaurant that includes a breakfast menu?

Best Western Ontario Mills Mall offers free full breakfasts each morning though there is no restaurant.

Does Best Western Ontario Mills Mall allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Ontario Mills Mall for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Best Western Ontario Mills Mall?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Ontario Mills Mall?

The closest major airport to Best Western Ontario Mills Mall is Ontario Intl. Airport (ONT), which is 3.2 mi away (13 minutes by car). Another top airport is San Bernardino, CA (SBD-San Bernardino Intl.), which is located 20.9 mi away (25-minute drive).

Are there rooms with balconies that I can book at Best Western Ontario Mills Mall?

No, you won't find guestrooms with balconies at Best Western Ontario Mills Mall.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 407 out of 615 reviews
Rating 8 - Good. 123 out of 615 reviews
Rating 6 - Okay. 45 out of 615 reviews
Rating 4 - Poor. 22 out of 615 reviews
Rating 2 - Terrible. 18 out of 615 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen D

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay. Staff was nice and the bed was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room everything A+ highly recommended would stay again soon :)
Stayed 1 night in Feb 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, amenities, property conditions & facilities
the staff was great, and overall it was really good. would stay again here without any doubt.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms excellent staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael Anthony

Liked: Cleanliness, amenities
Soild stay for my work trip
Stayed 2 nights in Jan 2026
Verified

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the buliding was good
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Berlina

Liked: Cleanliness, property conditions & facilities
Very clean peaceful environment
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and nice hot tub and pool. In a convenient location in Ontario and by the mall and airport. I would definitely recommend.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maritess

Liked: Cleanliness
Clean and quiet
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Tim

Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Very convenient location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lesley Or Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient location. Staff were friendly and helpful
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff was nice. Very close to shopping and entertainment. Will stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed and pillows super comfortable. Breakfast was standard for this level of hotel. The staff members were fantastic. Very friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

JoséLuis

Liked: Cleanliness, staff & service
Room was clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Really relaxing and peaceful.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is generally my go-to property when visiting town. Rooms are comfortable and clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price one of the nicest places we have stayed at.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great rooms and service
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Staff & service, amenities
One of the worst hotel experiences in a long time. Will never return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edwina

Liked: Cleanliness, property conditions & facilities
Very nice hotel, very clean.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

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