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Hotel d’Lins Ontario Airport

3.0 out of 5.0

Recent guest reviews

There is not a resterant. There is breakfast in the morning like a dining hall. Same thing everyday. No fruit other than tiny apples. No ice machines on each floor.You need to go to 1st floor. The elevator closet to us was out of order. Spa was closed a few days. The room wasnt cleaned everyday. Although they did bring fresh towels and washcloths when asked. Wake up calls were on time and punctual.

Waa my first time there but enjoyed the environment

Nice rooms. Convenient upscale from Motel 6, but still affordable. Pool has been under maintenance for months now. Stay here frequently.

THE ROOMS WERE BIG THE WALLS WERE THICK the rooms are centered around the pool like bungolos pool water cold and the jaccuzi water was hot all good

Pretty straight forward check in. The rooms could have been cleaner. Everything here is a a bit older and run down. I would not allow this place to be considered a 3 star motel either. I will add the beds were very comfortable and then able was crystal clear. :)

Problems with shower making crazy loud noises. What can you do at 5 am but deal with it

The manager Charles was very professional and friendly!

Even tho the hotel is having renovations done, the staff snd the experience were amazing ... i really appreciated the hotel staff offering us free breakfast due to our internet not working in our room.

clean, comfortable, nice breakfast, very friendly,

The room was clean and staff was friendly and accomodating but the walls are paper thin and I had neighbors conversing until after 2 in the morning.

Bright and welcoming lobby and rooms. Room cleaned well everyday. Convenient location and helpful staff specialy Andi the front desk 5 / 5

I have been staying at this hotel since it was best western the new owners kept all same so ive been back a few times and had a fine experience. This past sat night was HORRIBLE! I drove up with food in car at 2:45 pm to check in and the girl said there was no way to check in until 3 pm...ok..so drove around a while. I was going to a wedding party that night told the girl to charge room the 50 extra bucks but I COULD NOT be disturbed until check out. She said i had to call in am. I called at 6 am before bed.the man seemed befuddled he said i had to wait till 830 or 9 to talk to housekeeping..i explained after 15 min that no..i was told he could do that and i was not getting up to call them again. He seemed to figure it out. At noon there was hysterical banging on my door non stop. Housekeeping..housekeeping..NON STOP till i had to wake up and tell him what the situation was. I called the front desk and told the girl what happend and that now i was woken and mad. She said sorry they forgot to give housekeeping new list. thats all. I called back 5 min later and said that they better take that 50 bucks off my bill and that i was up now and slowly getting ready to take off. what a real hotel with real management would have done would have said oh my god so sorry well take the money off or better yet..since my weekend after that was ruined just comp me the night. but all they could say was sorry. I would never stay here again unless they made this critical error right.

3400 Shelby St. Ontario CA

Hotel highlights

  • Close to Citizens Business Bank Arena
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Citizens Business Bank Arena is within a mile (2 km) of Hotel d’Lins Ontario Airport, and other popular attractions like Ontario Mills Shopping Mall are within a few miles (5 km). This 150-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

A 42-inch flat-screen TV comes with cable channels, and guests can stay connected with wired Internet and free WiFi. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Hotel d’Lins Ontario Airport have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and an ATM.

Room options

Standard Room, 1 King Bed, Courtyard View

King 1 | Sleeps 2

Family Suite, 2 Double Beds, Courtyard View

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Courtyard View (Wood Floor)

Full 2 | Sleeps 4

Standard Room, 2 Double Beds (Wood Floor)

Full 2 | Sleeps 4

Guest reviews for Hotel d’Lins Ontario Airport

Everyone (21) Couples (2) Family (2)
4
Partner Couples

There is not a resterant. There is breakfast in the morning like a dining hall. Same thing everyday. No fruit other than tiny apples. No ice machines on each floor.You need to go to 1st floor. The elevator closet to us was out of order. Spa was closed a few days. The room wasnt cleaned everyday. Although they did bring fresh towels and washcloths when asked. Wake up calls were on time and punctual.

By , from Las Vegas, Nevada on Jun 1, 2019

Review comment responded on Jun 3, 2019

Thank you, Bryan for your valued comments ! Spa was closed for safety service for suspected abuse and the South elevator for sensor replacement. Looking forward to welcoming you back, sincerely. Charles and Team

5
Everyone

By on May 30, 2019

Review comment responded on May 30, 2019

Thank you for staying with us. We do appreciate your kind support and look forward to welcoming you back, soon. Sincerely, Charles and Team

5
Families

Waa my first time there but enjoyed the environment

By on May 28, 2019

Review comment responded on May 29, 2019

Thank you for staying with us, it was our pleasure welcoming you and we look forward to serving you again in the near future. Sincerely yours, Charles and Team

4
Business Business Travelers

Nice rooms. Convenient upscale from Motel 6, but still affordable. Pool has been under maintenance for months now. Stay here frequently.

By on Apr 23, 2019

Review comment responded on Apr 23, 2019

Thank you and welcome back. Pool is ready and filled with water, waiting for the municipal permit to open ! welcome back and do stop by say hello, as we appreciate your kind support, sincerely. Charles and Team

5
Everyone

THE ROOMS WERE BIG THE WALLS WERE THICK the rooms are centered around the pool like bungolos pool water cold and the jaccuzi water was hot all good

By , from ONTARIO CAL on Apr 19, 2019

Review comment responded on Apr 19, 2019

Thank you, Lawrence for staying with us and for the great reviews ! We look forward to serving you better every time, sincerely. Charles and Team

5
Everyone

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for staying with us and your valued comments. We will look forward to our continued facility upgrades and hotel enhancement, in order to serve you better in the future. Sincerely, Charles and Team

3
Families Business Business Travelers

Pretty straight forward check in. The rooms could have been cleaner. Everything here is a a bit older and run down. I would not allow this place to be considered a 3 star motel either. I will add the beds were very comfortable and then able was crystal clear. :)

By , from SLC, UT on Mar 14, 2019

Review comment responded on Mar 14, 2019

Thank you, Chris for your valued comments ! Your kind support is is of significant importance, towards our renovation, enhancement and re-positioning of our classical 80's property overall. Looking forward to serving you better in the future, sincerely. Charles and Team.

2
Business Business Travelers

Problems with shower making crazy loud noises. What can you do at 5 am but deal with it

By on Mar 9, 2019

Review comment responded on Mar 11, 2019

Thank you for your valued comments ! With sincere apologies, we look forward to serving you better next time. the shower valve and washers have been adjusted and replaced. Yours truly, Charles

5
Partner Couples

The manager Charles was very professional and friendly!

By on Feb 9, 2019

Review comment responded on Mar 29, 2019

Dear Sir / Madam, Thank you and I am honored on behalf of our entire D'Lins Team ! Your kind support is greatly appreciated and we look forward to serving you better every time, sincerely. Charles

3
Everyone

By on Feb 1, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us. We look forward to serving you better every time. Sincerely, Charles and Team

Hotel d’Lins Ontario Airport

3400 Shelby St., Ontario, CA 91764