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Recent guest reviews

Construction next door woke us up at 7am

Rooms aren’t as shown shower heads were clogged from lime and rusty beds and pillows are too hard not comforting nor welcoming lobby was great but the rest could be improved

Looks and sounds nicer than it actually is. It’s a glamorize motel at it’s finest.

It was great. Room was a bit untidy. Floors were dirty room was dusty. I wish the Pool which was clean and sparkling was able to be uused but wasn't unfortunately.

They wouldn't let my husband check in to the room even tho i called them to tell them know that i would be arriving on a late flight and the room had all ready been paid for. They gave us a less quality room than what i had reserved. On the orbit site it said that there was free breakfast but it was only free for two guess when we reserved for 4 people. Even tho i reserved for 4 people everything in the room was for 2 people example toiletries. We checked out two days before because of the corona virus i tried so many time to call orbit to cancel and after holding for over 30min it would just hang up on me.

Hotel doesn’t clean good, and swelled .It was no good time to leaved here .

very close to highway and airport. Big rooms with refrigerators and microwaves. All you really need for a couple nights

Clean room and decent customer service. We stayed for three nights.

We didnt get room service bit the room was very nice

Noisy hotel. Parties and a lot of shouting going on until 3 am. Rooms are run down.

Should rate $40 a night still have the same service

The staff was very friendly. I checked in after driving 6 hours and the room I was given looked occupied. The bed was messy and food was out and the bathroom had towels on the floor. I called the office from the room and notified them that I think i'm in an already occupied room. I gathered my things swiftly and walked back to the front desk. They apologized and gave me a room on the second floor. I was excited to sit in the jetted tub and relax after my long drive. The jetted tub did not work and I spent a little extra for this experience to spoil myself. All I could do was take a bath. I was so disappointed and did not feel like contacting the office again after the first experience and moving rooms. I just accepted it as it was. Then after a nice comfortable sleep in the bed. I might add the bed was heavenly, I slept like a baby. I woke up and wanted to make coffee, the little gadget that holds the coffee was missing. Thank God I had tea bags in my travel bag. I was able to use the microwave and make myself some tea and grabbed some coffee in the lobby. I notified the staff when departing of all the malfunctions and how disappointed I was. The very nice young lady that assisted me on my checkout stated that she would make a note of all the things that I encountered.

The room is old. Stair case located oddly. Breakfast is good. Not allowed front desk call. Service is poor.

There is a Charge for everything. Free breakfast is not worth it here. Limited.

Shelby St. Ontario CA

Hotel highlights

  • Close to Toyota Arena
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Guasti within a mile (2 km) of Toyota Arena, Hotel d’Lins Ontario Airport is within a few miles (5 km) of other popular sights such as Ontario Mills Shopping Mall. This 150-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Refrigerators, microwaves, and free local calls are also standard.


Property features

At Hotel d’Lins Ontario Airport, guests have access to free WiFi in public areas, a business center, and a computer station. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.

Room options

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 3

Family Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Family Suite, 2 Double Beds, Courtyard View (Wood Floor)

2 Double Beds | Sleeps 3

Standard Room, 1 King Bed, City View (Freeway View)

1 King Bed | Sleeps 3

Guest reviews for Hotel d’Lins Ontario Airport

Everyone (34) Couples (5) Family (8)
3
Partner Couples

Construction next door woke us up at 7am

By , from Pomona on Apr 16, 2022

3
Everyone

Rooms aren’t as shown shower heads were clogged from lime and rusty beds and pillows are too hard not comforting nor welcoming lobby was great but the rest could be improved

By , from Palmdale on Nov 1, 2021

4
Everyone

By on Oct 23, 2021

3
Everyone

By on Oct 2, 2021

3
Everyone

Looks and sounds nicer than it actually is. It’s a glamorize motel at it’s finest.

By on Nov 24, 2020

Review comment responded on Dec 7, 2020

Thank you,

5
Everyone

It was great. Room was a bit untidy. Floors were dirty room was dusty. I wish the Pool which was clean and sparkling was able to be uused but wasn't unfortunately.

By , from Culebra, Puerto Rico on Jun 19, 2020

Review comment responded on Jun 19, 2020

Thank you very much for your observation. We'll look into it. We're looking forward to see you again.

1
Family Family

They wouldn't let my husband check in to the room even tho i called them to tell them know that i would be arriving on a late flight and the room had all ready been paid for. They gave us a less quality room than what i had reserved. On the orbit site it said that there was free breakfast but it was only free for two guess when we reserved for 4 people. Even tho i reserved for 4 people everything in the room was for 2 people example toiletries. We checked out two days before because of the corona virus i tried so many time to call orbit to cancel and after holding for over 30min it would just hang up on me.

By , from Oklahoma city on Mar 22, 2020

Review comment responded on Mar 31, 2020

Good afternoon Ms. Nora, We are terribly sorry to hear about your unpleasant stay with us. Regarding about your husband wants to check in ahead of you, did you let us know in advance that he will be checking in ahead of you? If this was not case, we would not be able to accommodate him if the reservation was under your name. It's for your safety and security. Regarding the breakfast, our guests are entitled to have two breakfasts per room and extra guests would be an extra fee. Regarding the room and amenities inside, we apologize for our shortcoming. Rest assured that we'll look into this incident and we'll prevent this from happening again. Thank you very much.

3
Family with small children Family

Hotel doesn’t clean good, and swelled .It was no good time to leaved here .

By on Mar 13, 2020

4
Everyone

very close to highway and airport. Big rooms with refrigerators and microwaves. All you really need for a couple nights

By , from Los angeles on Feb 4, 2020

Review comment responded on Feb 4, 2020

Thank you for your kind feedback and glad to know that you enjoyed your stay. Looking forward to serving yoou in the future

4
Everyone

By on Jan 29, 2020

Review comment responded on Jan 30, 2020

Hello... good rating is always an encouragement for us to do better, thank you for the kind rating. We are looking forward to better serving you in your next visit

Hotel d’Lins Ontario Airport

3400 Shelby St., Ontario, CA 91764
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