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Star Hotel

2.0 star property

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Garden
Reception hall
Front of property
Reception hall
Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Place, Shepherd's Bush Empire
    ‪8 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Place, Westfield London Shopping Centre
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Single Room

9.2 out of 10
Wonderful
(20 reviews)
  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room

8.8 out of 10
Excellent
(38 reviews)
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Kensington High Street, Star Hotel is within a mile (2 km) of other popular sights such as Westfield London Shopping Centre. The 22 rooms at this hotel include coffee makers and flat-screen TVs.

What's nearby

  • Shepherd's Bush Empire - 8 min walk - 0.4 miles
  • Eventim Apollo - 12 min walk - 0.7 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles
  • Westfield London Shopping Centre - 15 min walk - 0.8 miles

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬5 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Be At One - ‬7 min walk
  • ‪Los Molinos - ‬1 min walk

About this property

Star Hotel

Guests staying at Star Hotel enjoy free WiFi in public areas, express check-out, and a vending machine. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Coffee makers, portable fans, and hair dryers are other standard amenities.

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

Are free cancellation options available at Star Hotel?

Star Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around Star Hotel?

This hotel is situated in Hammersmith and Fulham within a short 14-minute walk of Kensington High Street and also 15 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Star Hotel?

No, this hotel doesn't offer parking.

Does Star Hotel have a casino at the property?

No, Star Hotel doesn't have a casino.

Is there an indoor pool at Star Hotel?

No, there is no indoor pool at this hotel.

Does Star Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Star Hotel feature a restaurant that includes a breakfast menu?

No, Star Hotel doesn't have a restaurant that serves breakfast.

Will Star Hotel allow pets to stay for free?

No, pets aren't allowed at Star Hotel.

Does Star Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Star Hotel?

The closest major airport to Star Hotel is Heathrow Airport (LHR), which is 12.8 mi away (27 minutes by car). Another top airport is London City Airport (LCY), which is located 13.4 mi away (30-minute drive).

Can I book a room with a balcony at Star Hotel?

No, there aren't any guestrooms with balconies at Star Hotel.

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 455 out of 767 reviews
Rating 8 - Good. 230 out of 767 reviews
Rating 6 - Okay. 62 out of 767 reviews
Rating 4 - Poor. 13 out of 767 reviews
Rating 2 - Terrible. 7 out of 767 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hasina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel, good location and very helpful stuff
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, everything was very tidy and smelled fresh and clean. The front desk person was kind and helpful. I would definitely stay again. Thank you.
Stayed 3 nights in Nov 2025

8/10 Good

Philippa Jane South

Easy check in
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Liked: Cleanliness
Small basic no frills room .
Stayed 1 night in Nov 2025

8/10 Good

darrell

Business traveler
Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities
Clean cozy well appointed room
Stayed 1 night in Oct 2025

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean rooms, but pretty old building. It was cold in the room and there was a smell coming from the carpet. There are no lifts and I had heavy luggage, which I had to take up myself.
Stayed 2 nights in Nov 2025

8/10 Good

Sabina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We were welcomed by a friendly staff. The room was basic, but clean. The beds were small but comfortable. The bathroom was clean and the towels were changed if needed. There was no breakfast as they don't serve breakfast since Covid.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Good room and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, everybody was super nice and the Hotel fort the price? Unmatched! Awesome experience
Stayed 4 nights in Nov 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay! Welcoming and clean, excellent value for money.
Stayed 1 night in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Clean room and and staff was great
Stayed 2 nights in Nov 2025

8/10 Good

Nhu Tam

Stayed 2 nights in Nov 2025

8/10 Good

Philip

Spotless room, comfortable bed - shower wasn’t amazing b
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay, clean room & friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Very clean enjoyed my stay would definitely come back
Stayed 2 nights in Nov 2025

4/10 Poor

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No breakfast available Damp smell in the room Staff very good Great location
Stayed 3 nights in Oct 2025

8/10 Good

richard

Liked: Cleanliness, staff & service
The room was great! I have to mention that the shower was not. Bad water pressure and temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Amazing as always! Lana on reception is warm and friendly and my room was comfortable, clean, and precisely what I needed.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for the Eventim Apollo, friendly staff and clean, cosy room.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and presentable hotel near to central London. Room was spotless and very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eliott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

4/10 Poor

melody

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

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