Location was very convenient to a lot of places as well as for train/underground being close to a main hub - Victoria Station. Staff very nice together with desk for tour information. Bathroom sink clogging and slow draining, room small - price should be reviewed.
Service was very good
Great property and location . Very accommodating staff.
Rarely do I have a stay where everything was perfect but this was it! No issues at all, loved everything!
Great shower!! Service was good. Very satisfied.good location
The location is perfect, the staff is very nice and helpful. The rooms are smaller by US standards (expected in Europe), the room we booked had no hot water, and there were no other rooms available, so we had to had maintenance in our room for a while. They compensated it with free drinks and all, but we did not use them. The bathroom was OK, I would not call it clean though, and the bed was on the hard side. But again, you are close to all the action, so I guess things even out.
Room had a bad smell and we needed to move our room.
Nice location, Gym, friendly staff and helpful staff.
Very convenient to everything that we needed - touring.
hotel front desk staff were excellent. Enjoyed the stay there
Located in London City Centre within a short walk of Buckingham Palace, DoubleTree by Hilton London Victoria is within a mile (2 km) of other popular sights such as Hyde Park. This 232-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee weekdays from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, laptop-compatible safes, and phones.
Renovated in 2015, DoubleTree by Hilton London Victoria offers a 24-hour gym, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, laundry facilities, and a banquet hall.
Location was very convenient to a lot of places as well as for train/underground being close to a main hub - Victoria Station. Staff very nice together with desk for tour information. Bathroom sink clogging and slow draining, room small - price should be reviewed.
Service was very good
Dear Andrew, I would like to thank you for taking the time to fill out our on-line questionnaire and share with us your experience about your recent stay. We are delighted to see that you enjoyed your stay. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of their professional service. It was an absolute pleasure having you with us and we look forward to welcome you back to our Hotel in the near future. Best regards, Clementina Scarpato, Guest Relations Manager
Great property and location . Very accommodating staff.
Rarely do I have a stay where everything was perfect but this was it! No issues at all, loved everything!
Great shower!! Service was good. Very satisfied.good location
The location is perfect, the staff is very nice and helpful. The rooms are smaller by US standards (expected in Europe), the room we booked had no hot water, and there were no other rooms available, so we had to had maintenance in our room for a while. They compensated it with free drinks and all, but we did not use them. The bathroom was OK, I would not call it clean though, and the bed was on the hard side. But again, you are close to all the action, so I guess things even out.
Dear Rita,Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apologies if your experience this time was not up to your expectation. Thank you for the nice words about our team, I will share it with all of them. I have shared your comment with the relevant managers so that they are able to make the necessary improvements.The entire team looks forward to the pleasure of welcoming you back to redeem the trust in our hotel.Kind Regards,Diana Dumitrescu,Guest Relations Manager