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Recent guest reviews

Beautiful hotel in the heart of London within walking distance to sites! Staff were exceptional.

Rude staff in the bar and not enough places to sit and relax.

Just an all around great hotel. Very "English" hotel located close to everything. Big, comfortable, quiet and light room. Great food and drink.

I rated Dukes Hotel a "Perfect," because it is a beautiful building in a perfect location, convenient to museums, shopping, with an efficient and welcoming staff. Great bar, where the waiter remembered our drink order from an earlier visit. We thoroughly enjoyed afternoon tea. The elegant Christmas decorations and scented candles provided a full Christmas in London atmosphere.

We had a fabulous time in London and loved Dukes Hotel! It started with our arrival early in the morning when we were pleasantly surprised to find our room was ready ahead of time, even though we had not requested it. This was most welcome after our overnight flight without sleeping! The room was lovely, the housekeeping staff kept it immaculate, and the bed was most comfy. We had drinks and dinner in the restaurant one night and it was delicious. My daughter loved the afternoon peaches which were delivered to the room even if we were out. The staff at Dukes were always helpful and responsive when we needed recommendations or directions. The hotel is located within walking distance of Buckingham Palace, Trafalgar Square, Big Ben and the Ritz. Dukes staff made us feel not only welcome but well cared for, and I would definitely recommend it!

My wife & I spent 5 nights at the Dukes hotel. It's strongest advantages to offer should be its location, right in the middle of main scenes. The staff was very helpful. Mr. Malijan from the concierge drpartment should be mentioned for his excellent service. We only tried breakfast which was good.

Internet service is terrible. even premium pay service that they eventually gave for free, continually dropped connections. this happened at least ten times a day. Impossible to use for business.

Great location, in center of London but on quiet street, great bar but reserve a table, helpful staff

Great location, staff and food. Typical old London hotel.

Staying at Duke's is really more like staying at a lovely old house - right in the middle of London. It gives immaculate care to the rooms and the staff gives tremendous attention to every detail you require. It was a comfort to know that - whatever we needed - at any hour of day or night - they would provide for us. It is, alas, rather expensive. But it does provide a unique charm for the money.

I was disappointed by the size of what they call a "Junior Suite". In my vocabulary, that would have very likely be deemed as a small standard room. I wish one day all hotel chains may catch-up with American standards in quality and space; especially in view of what they charge in the price.

35 St James's Place London England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 24-hour health club

Located in London City Centre, Dukes London is next to popular attractions like Spencer House and St. James Palace. This 87-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour health club.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

Dukes London's 87 rooms provide coffee makers, free newspapers, and free bottled water. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include safes, phones, and desks.


Property features

Guests staying at Dukes London enjoy access to a full-service spa, a 24-hour health club, and free WiFi in public areas. Valet parking is available for GBP 58 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, express check-in, and express check-out.

Room options

Luxury Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Deluxe Room, 1 Double Bed

1 Double Bed | Sleeps 2

Luxury Suite, 1 Bedroom, Balcony, Park View

1 King Bed | Sleeps 4

Junior Suite, 1 Bedroom

1 Queen Bed | Sleeps 2

Guest reviews for Dukes London

Everyone (6) Couples (1) Business (3) Family (1)
5
Family

Beautiful hotel in the heart of London within walking distance to sites! Staff were exceptional.

By on Jun 13, 2019

Review comment responded on Jun 16, 2019

Dear Guest, Thank you for sharing your recent experience with me and my team. We all very much look forward to welcoming you back with us again soon. Kind Regards, Lucica Rosu Guest Relations Manager lucicarosu@dukeshotel.com

2
Everyone

Rude staff in the bar and not enough places to sit and relax.

By , from New York on Nov 1, 2018

5

very stylish, comfortable and well located hotel

Everyone

Just an all around great hotel. Very "English" hotel located close to everything. Big, comfortable, quiet and light room. Great food and drink.

By on May 17, 2018

Review comment responded on Jun 19, 2018

Dear Guest, Thank you for sharing your recent experience with me and my team. We all very much look forward to welcoming you back with us again soon. Kind Regards, Lucica Rosu Guest Relations Manager

5

perfect

Everyone

I rated Dukes Hotel a "Perfect," because it is a beautiful building in a perfect location, convenient to museums, shopping, with an efficient and welcoming staff. Great bar, where the waiter remembered our drink order from an earlier visit. We thoroughly enjoyed afternoon tea. The elegant Christmas decorations and scented candles provided a full Christmas in London atmosphere.

By , from Philadelphia, PA on Dec 22, 2017

Review comment responded on Dec 24, 2017

Dear Mr. Mathes, What a wonderful review of our hotel, thank you! It truly was our pleasure to welcome you as our guests. The team and I very much look forward to welcoming you back with us again in the future. Kind Regards, Lucica Rosu Guest Relations Manager

5

a real gem in the middle of london

Everyone

We had a fabulous time in London and loved Dukes Hotel! It started with our arrival early in the morning when we were pleasantly surprised to find our room was ready ahead of time, even though we had not requested it. This was most welcome after our overnight flight without sleeping! The room was lovely, the housekeeping staff kept it immaculate, and the bed was most comfy. We had drinks and dinner in the restaurant one night and it was delicious. My daughter loved the afternoon peaches which were delivered to the room even if we were out. The staff at Dukes were always helpful and responsive when we needed recommendations or directions. The hotel is located within walking distance of Buckingham Palace, Trafalgar Square, Big Ben and the Ritz. Dukes staff made us feel not only welcome but well cared for, and I would definitely recommend it!

By , from Long Island, NY on Aug 6, 2017

Review comment responded on Aug 11, 2017

Dear Pat , Thank you for the wonderful feedback and for staying at DUKES LONDON , We look forward to your return Kind regards

5

great hotel in an excellen location

Everyone

My wife & I spent 5 nights at the Dukes hotel. It's strongest advantages to offer should be its location, right in the middle of main scenes. The staff was very helpful. Mr. Malijan from the concierge drpartment should be mentioned for his excellent service. We only tried breakfast which was good.

By , from Israel on Nov 12, 2016

5

very nice hotel with great location

Business

Internet service is terrible. even premium pay service that they eventually gave for free, continually dropped connections. this happened at least ten times a day. Impossible to use for business.

By , from Boston,MA on Jun 28, 2016

4

central location, great bar

Everyone

Great location, in center of London but on quiet street, great bar but reserve a table, helpful staff

By , from CT on Apr 28, 2016

4

great location

Business

Great location, staff and food. Typical old London hotel.

By on May 4, 2014

5

a warm and comforting home in the heart of the city

Business

Staying at Duke's is really more like staying at a lovely old house - right in the middle of London. It gives immaculate care to the rooms and the staff gives tremendous attention to every detail you require. It was a comfort to know that - whatever we needed - at any hour of day or night - they would provide for us. It is, alas, rather expensive. But it does provide a unique charm for the money.

By on May 20, 2013

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