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Park Grand Lancaster Gate

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Park Grand Lancaster Gate

Interior entrance
View from property
Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Front of property
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
14-16 Craven Hill, 14-16, London, ENG, W2 3DU
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪3 min drive‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch LCD TV with satellite channels, Smart TV

Deluxe Double Room

7.2 out of 10
Good
(32 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, Park Grand Lancaster Gate is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 75-room, 5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Kensington Gardens - 5 min walk - 0.3 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Kensington High Street - 20 min walk - 1.1 miles
  • Marble Arch - 3 min drive - 1.0 mile
  • Oxford Street - 4 min drive - 1.4 miles

Getting around

  • London Paddington Station - 6 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Tajrish Restaurant - ‬2 min walk
  • ‪The Swan - ‬4 min walk
  • ‪Les Filles - ‬3 min walk

About this property

Park Grand Lancaster Gate

Luxury hotel with a 24-hour front desk and a restaurant
Park Grand Lancaster Gate features free WiFi in public areas, meeting rooms, and a business center. For transportation, you can make use of an airport shuttle (available 24 hours) for GBP 65 per person roundtrip, as well as an airport shuttle. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this luxury hotel include express check-in, free newspapers, and laundry facilities.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Airport shuttle fee: GBP 65 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Park Grand London Lancaster Gate House London
Hyde Premier London
Hyde Premier London Hotel
Hyde Premier London Hotel Paddington Park
Park Grand London Lancaster Gate Hotel London
Park Grand London Lancaster Gate Hotel
Park Grand London Lancaster Gate London
Park Grand London Lancaster Gate
Park Grand London Lancaster Gate England
Park Grand London Lancaster Gate House
Hyde Park Premier London Paddington Hotel
Park Grand London Lancaster Gate Guesthouse London
Park Grand London Lancaster Gate Guesthouse
Park Grand London Lancaster Gate England
Hyde Park Premier Hotel London
Hyde Park Premier London Paddington Hotel London
Park London ncaster Gate Lond
Park Grand Lancaster Gate Guesthouse
Park Grand Lancaster Gate
Hyde Park Premier London Paddington

Frequently asked questions

Are free cancellation options available at Park Grand Lancaster Gate?

Park Grand Lancaster Gate offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Park Grand Lancaster Gate?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Kensington High Street within a short drive.

Is parking available on site at Park Grand Lancaster Gate?

No, there isn't parking at this hotel.

Does Park Grand Lancaster Gate feature a casino on the premises?

No, Park Grand Lancaster Gate doesn't have a casino.

Is there an indoor pool at Park Grand Lancaster Gate?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Park Grand Lancaster Gate?

Amenities that appeal to couples at this hotel include premium bedding, a smart TV, and free Internet access.

Are there hot tubs at Park Grand Lancaster Gate?

No, this hotel doesn't have a spa tub.

Does Park Grand Lancaster Gate feature a restaurant that includes a breakfast menu?

Yes, Park Grand Lancaster Gate serves an English breakfast on weekday mornings for a surcharge from its restaurant.

Does Park Grand Lancaster Gate allow pets to stay for free?

No, pets aren't allowed at Park Grand Lancaster Gate.

Are there connecting rooms at Park Grand Lancaster Gate?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Park Grand Lancaster Gate?

The closest major airport to Park Grand Lancaster Gate is London City Airport (LCY), which is 11.8 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.6 mi away (44-minute drive).

Are there rooms with balconies at Park Grand Lancaster Gate?

No, there aren't any guestrooms with balconies at Park Grand Lancaster Gate.

Park Grand Lancaster Gate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great area. The staff was very accommodating and knowledgeable
Stayed 3 nights in Jun 2024

2/10 Terrible

Brent

Traveled with group
This room was not available on the date reserved. For me, to reserve a room and not have a room is terrible. Expedia (not Orbitz) did rebook us into another hotel. We will review that booking if asked to fo so. The three star ratings should be “not applicable” but that rating is not available.
Stayed 2 nights in Jun 2024

4/10 Poor

Naomi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place felt old and run down, staff member was rude at front desk. Would definitely not stay here again. The room was very small and bed uncomfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Riccardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique boutique hotel

Great hotel for travel from Paddington especially if you are Welsh! Good customer service.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in comfortable room.

Very pleasant stay - polite and helpful staff and a very well presented hotel. Single room was compact but well laid out, with no awkward bumping.
Stayed 2 nights in Feb 2024

2/10 Terrible

Trystian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

Had a comfortable stay in central London. Room was fully equipped with a kettle, microwave and a mini fridge. Found the bathroom bit tight as I’m on the larger side. Rooms had noise coming from other rooms using loo or shower. Staff very helpful and friendly. Would recommend if you want to stay central and just use the room to sleep.
Stayed 2 nights in Jan 2024

6/10 Okay

kulwant

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy transportation around it And that’s it
Stayed 3 nights in Jan 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Vladimír

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ground floor room with NOISY air conditioning/heater generator outside net to window. Broken handle from bathroom. Tiny cold bathroom with impossible turn on for water from outside to avoid very cold water falling to your body. Friendly staff and very good English breakfast.
Stayed 2 nights in Jan 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Cold room

Friendly welcoming staff. Room well equipped and lovely complimentary drinks available. The bed was super comfy and the shower powerful and hot. Unfortunately, the room was very cold. At night we asked how the heating worked - it was -5c the night we stayed and apparently it is controlled from the reception. They did turn it on but it never got really warm. When I woke up it was freezing in the room and the vents were blowing cold air. I had to contact reception to have the heating turned on, which didn’t work very well. The underfloor heating in the bathroom was lovely, but very uncomfortable in winter to have a room so cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer de Sola

Stayed 8 nights in Jan 2024

8/10 Good

Ffion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Arrived at 12.30, room wasn’t ready but they fixed me up with a room within 40 minutes and had an upgraded room which was really nice, comfortable and quiet. Convenient location, close to Paddington.
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms comically small. Pillows were dreadful. Like if you actually tried to find the cheapest pillows in the entire UK. 2 cm thick at most. Dismal
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, surprising, ideally located hotel.

Really surprising quality hotel. Great location, clean, tidy, ideal for a weekend visit to London.
Stayed 1 night in Dec 2023

2/10 Terrible

Zeke

Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller hotel room, seemingly older decor and smaller than other options in the area. Staff were very friendly and the breakfast was great.
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Staff friendly, room clean, bed comfortable, bathroom toasty warm. Room (club double) was really narrow so struggled to squeeze through the narrow space between the foot of the bed and the wall. Bathroom floor heated, uncomfortably hot.
Stayed 1 night in Dec 2023

2/10 Terrible

Tony

Stayed 2 nights in Dec 2023

6/10 Okay

August

Stayed 3 nights in Dec 2023

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