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Park Grand London Lancaster Gate

5.0 out of 5.0

Recent guest reviews

The people at this hotel were amazingly friendly and accommodating. You couldn't ask for better or friendlier or more attentive service. The hotel is clean and well kept. It was indeed comfortable. I got a single room with a single bed, which was a bit compact, but had everything I needed. I would definitely stay there again in the future.

We arrived after a redeye flight and were greeted by friendly staff and a juice cocktail. Check-in was fast and we waited 5 mins for our room to be ready for us. Our room was upgraded from a double to a king-size bed and came with complementary wine, beverages, and fruit. The bellboy came up later with our luggage as well as a local cell phone with free data and calls back to the US. We also received a complimentary breakfast as part of our upgrade, which was a very nice English breakfast buffet. We then headed out to see London. Hotel location was a little far from the tourist attractions, but the underground stations were so conveniently located from the hotel that it was not a problem. I would definitely return to this hotel on our next trip to London.

the location is ok, the room is small. But the bathroom was very small. the internet needs help both the plug in and the wifi. the staff was good. but I think they would be better in knowing the area better for shopping and entertainment.

It was close enough to Padington station so I booked based on reviews but it's probably one the worst hotels I've been to. It's not 4 starts, perhaps 2 1/2 or 3 but not 4. If you're frequent business traveler, you'll be dissapointed for sure. The rooms are so small you won't have room to put your luggage let alone your laptop...worst of all, the rooms are not that clean. My body was itchy every morning....yikes.

This was a very good hotel. We went to a West end show and it was right were we needed it to be. Of my past experiences of staying in hotels in europe, this was by far the best. We were up-rated to a club Room which was very nice. The hotel staff were very friendly, and I would recommend this hotel to my family and friends. I would also love to stay there again.

TV off/on did not work.. and staff acted as if I was stupid.. until it would not work for them.... the A/C initially did not work.. and the staff held his hand up to the return air vent and kept telling just wait 15 minutes... and it will be fine.. and latter.... said Oh yes it is blowing cold air.. I got mad and finally someone else reset the air ...and then it blew plenty of Ice Cold air out of the real supply vent... on the other side of the room. Finally we Never had hot water without having to ask.. and after 3 days we began to ask when we returned back for the evening... and still once we still did not have hot water until a second request... and at basically $1000 for 6 nights you'd think they would have HOT WATER.

14-16 Craven Hill, Lancaster Gate London England

Hotel highlights

  • Walking distance to Kensington Gardens
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center

Located in London City Centre within a short walk of Kensington Gardens, Park Grand London Lancaster Gate is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 75-room, 5-star guesthouse has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Also close to this London guesthouse are Buckingham Palace and London Zoo.


Enjoy a bite to eat at the guesthouse's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


All 75 air-conditioned rooms provide coffee makers, free newspapers, and safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Phones and ironing boards are other standard amenities.

Property features

Park Grand London Lancaster Gate features free WiFi in public areas, a business center, and express check-in. Airport transportation is made easy with an airport shuttle for GBP 65 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers and laundry facilities.

Room options

Deluxe Single Room

Twin 1 | Sleeps 1

Club Double Room

Full 1 | Sleeps 2

Club Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

98% of guests recommend this hotel

Total of 1955 reviews