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Park Grand London Lancaster Gate

5.0 out of 5.0

Recent guest reviews

Recently spent a few nights here and was very pleased with the experience. The hotel is conveniently located a few blocks from Paddington station so it was a breeze to take the Heathrow Express from/to the airport. With the hotel's location just north of Hyde Park, it was a beautiful location to then explore London proper. The double bed room was on the smaller side, but the bathroom was a good size and the attention to detail more than made up for the size of the room. The staff is very friendly and it was no problem for us to store our luggage after checking out of the hotel.

Wonderful hotel and warm and delightful staff! Room was small but quiet and providing a restful retreat from all London has to offer. Walked down the street from the express train from Heathrow and found everything about The Grand more than Grand. Breakfast at the Grand was more than satisfying and they have a reasonable upcharge for eggs and omelets. We didn’t want to leave. The suggestions for dining at the front desk could have been more comprehensive but we did our own research and found wonderful dining nearby. Angelus, Cocotte and Taormina -a family run Italian place around the corner and up the street toward Kensington. Sitting out front in the evening - when people were not smoking - was another retreat spot. This is where we will return on our next trip to London.

Stayed here for one night on a business trip - room was on the small side but more than adequate. Very clean and tidy and well presented. Great location within east reach of central London. Good value.

Set in a charming and safe neighbourhood, this boutique hotel with modern rooms (and great bathroom/shower), was one of my best stays in London. A short walk to the beautiful Hyde Park, the lively West End and Paddington station (Heathrow Express train). I spent 4-nights and the staff throughout the hotel were highly professional, sincere and welcoming.This would definately be my first choice of hotel when visiting London again.

5 of us went for an amazing Chocolate and Orange Afternoon Tea at this beautiful hotel and we were spoilt from start to finish. The surroundings were calm, relaxing, clean and bright, and the staff were top class; attentive, friendly, professional and they couldn't do enough for you. Our waiter was superb and did everything to make our experience memorable. He even went the extra mile and organised a special cake a candle each for my mum and my friend who were celebrating milestone birthdays. The food was delicious and there was plenty of it. We even ended up taking some home as we couldn't finish it all. What a wonderful day we will cherish. Thank you to all the staff at The Park Grand, Lancaster Gate, and we will be returning again very soon. Definitely recommend this place

I only stopped for one night but the service was superb from the moment I stepped through the door. My room was spotlessly clean from top to bottom nice bathroom generous size room for a London hotel. Great location 5 minutes from Paddington underground station. Next time in London will be stopping again.

Perfectly located near Paddington Station which made it easy to get Heathrow Express, this hotel didn't have much else going for it. One of the smallest rooms we have ever stayed in, just about no room for toiletries in the bathroom, almost no room to turn around in! But I understand, this is London, where large hotel rooms would cost a fortune. The continental breakfast is only average. But the staff person who greeted us upon arrival was extremely friendly and helpful, so that was a plus!

I brought my sister here after Chelsea Flower Show for afternoon tea that was just a bit different. I found the deal on groupon which was a bargain! The service from walking in was brilliant, really attentive and helpful. The afternoon tea was delicious and plenty of it. Obviously lots of chocolate flavours. The place was lovely, very clean and fresh. Overall I couldn’t fault a thing and would return again. Thanks :)

I really enjoyed my stay at the Park Grand and will be looking forward to returning again soon. Due to work commitments I travel often and so finding somewhere nice, friendly, quiet and ultimately within budget is perfect.

Stayed in the club rooms for 6 nights and I absolutely enjoyed my stay. Location: The location was very convenient, just 5 minutes away from either Paddington train / underground station, or Lancaster Gate underground station. There are a couple of grocery stories nearby, and the Kensington Garden is nearby for anyone who would like to enjoy a relaxing walk there. Room: Staff has arranged my room at the quieter side of the hotel as requested and I really appreciated that. Had everything I need: toothbrush, toothpaste, bathrobe and slippers, and a gift pack with eye mask, ear plugs, and temple balm. A/C was adjustable and the bed was comfortable. Not all club rooms have bathtub though. Stayed in two different club rooms --- One had bathtub and one had shower only, which was fine for me. Service: Staff were friendly and helpful and called to make sure everything was fine when I first arrived. I would love to stay here again and would highly recommend the hotel to anyone visiting London!

Room options

Deluxe Single Room

Twin 1 | Sleeps 1

Deluxe Double Room

Full 1 | Sleeps 2

Club Double Room

Full 1 | Sleeps 2

Club Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

98.0% of guests recommend this hotel

Total of 2400 reviews