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Novotel London Waterloo

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel London Waterloo

Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
113 Lambeth Road, London, England, SE1 7LS
  • Place, St. Thomas' Hospital
    ‪6 min walk‬
  • Place, London Eye
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪38 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(41 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(38 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

London

Novotel London Waterloo places you in London City Centre, within a leisurely stroll of popular sights such as London Eye and St. Thomas' Hospital. This 187-room, 4-star hotel has free in-room WiFi along with a gym and a conference center.

What's nearby

  • Thames River - 3 min walk - 0.2 miles
  • St. Thomas' Hospital - 6 min walk - 0.4 miles
  • Westminster Bridge - 11 min walk - 0.6 miles
  • London Eye - 12 min walk - 0.7 miles
  • Big Ben - 15 min walk - 0.8 miles

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬6 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬1 min walk
  • ‪Tamesis Dock - ‬6 min walk
  • ‪The Pineapple - ‬6 min walk

About this property

Novotel London Waterloo

Family-friendly hotel with a fitness center and a 24-hour front desk
Guests of Novotel London Waterloo enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 24 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night, plus a deposit of GBP 15 per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Are free cancellation options available at Novotel London Waterloo?

Novotel London Waterloo provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel London Waterloo?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on Jan 25, 2026 start from $122.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel London Waterloo?

This hotel is situated in London City Centre within a short 14-minute walk of London Eye and also 15 minutes on foot from Big Ben. You'll also find Westminster Bridge and Westminster Abbey less than a mile away.

Is there parking available at Novotel London Waterloo?

Yes, parking is offered for GBP 24 per night. Electric car charging is also available for guests.

Does Novotel London Waterloo feature a casino?

No, Novotel London Waterloo doesn't have a casino.

Is there an indoor pool at Novotel London Waterloo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel London Waterloo?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a rainfall showerhead.

Are there hot tubs at Novotel London Waterloo?

No, there isn't a spa tub at this hotel.

Does Novotel London Waterloo have a restaurant that serves breakfast?

Yes, Novotel London Waterloo serves a full breakfast for a surcharge each morning at Elements.

Does Novotel London Waterloo allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel London Waterloo for a fee of GBP 15 per pet, per night. A deposit of GBP 15 per night is collected.

Are there connecting rooms at Novotel London Waterloo?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Novotel London Waterloo?

The closest major airport to Novotel London Waterloo is London City Airport (LCY), which is 10 mi away (40 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.7 mi away (45-minute drive).

Are there rooms with balconies at Novotel London Waterloo?

No, you won't find guestrooms with balconies at Novotel London Waterloo.

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniella

Stayed 4 nights in Oct 2025

10/10 Excellent

Dhruti Shitalkumar

Liked: Cleanliness
Good economic
Stayed 5 nights in Jun 2025

8/10 Good

Pashmeena

Traveled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was particularly helpful in giving directions, making travel arrangements, and providing storage for our luggage. It was in walking distance of the Eye, Parliament, Buckingham palace and many other sites. A clean, quiet, comfortable place.to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive room is spacious, allowing for a comfortable stay with 2 occupants. The bathroom aesthetics is on par with a 5 star hotel. Pros: - bus station within walking distance - slippers, bathrobe, and toiletries provided - TV has chrome cast - refillable glass bottle for water dispenser - coffee and tea bar available for purchase - reception attentive and very patient - housekeeping daily and upon request Cons: - gym has limited equipment and is very small - one key card eventually stopped working but they did fix it upon request - housekeeping ignoring our door signs (do not clean room today sign) and attempted to open our door when we were inside - glass cups provided inconsistently changed (sometimes 1 and not the other) - pillows sink in - towels are rough (except one day) Overall, I would come back regardless of the cons. The hotel is almost just as amazing as a 5 star hotel.
Stayed 6 nights in Oct 2025

8/10 Good

Miguel Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
Stayed 2 nights in Jul 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is attractive and well maintained. The surrounding area is convenient in terms of location, transportation, food and entertainment options. I had minimal interactions with staff but they were all courteous, competent and attentive. My room was stylish and comfortable in addition to being clean and in good order. The only area of improvement is Wi-Fi service. Unless you sign up for a “free” account, you are only afforded basic service. The bandwidth of the basic service is putrid. It does not support streaming media or even basic web interactions. I measured the speed multiple times and never saw throughput at higher than 1.4 Mbps. This is barely dial up speed. Even after submitting to requirement to create an account, the bandwidth was still lacking. It is unfortunate to disregard or leverage such an important service in 2025.
Stayed 3 nights in Sep 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating, but the overall condition and cleanliness of the hotel was poor. The A/C struggled to work as well. The food served in the restaurant/bar was below average and the area that surrounded the hotel didn’t offer any sort of eateries. I wouldn’t stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Keisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern, comfy beds, bathrooms were clean and had everything we wanted or needed. Sofa bed was also comfortable. Friendly staff and good breakfast. Bonus (after staying at Novotel Nice Arenas and Waterloo), the play area of kids, they loved it
Stayed 2 nights in Sep 2025

10/10 Excellent

CRAIG

Stayed 3 nights in Sep 2025

8/10 Good

Janet, Ballarat

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Waterloo Station and walking distance to most attractions
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to places we needed to be and bud route is across the street bike rental is convenient as well. Very clean and felt safe
Stayed 4 nights in Sep 2025

10/10 Excellent

jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Muhammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Kacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

LIANA-MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area,
Stayed 3 nights in Sep 2025

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice, walking distance from everything
Stayed 2 nights in Sep 2025

4/10 Poor

DAVID duran norwood

Traveled with partner
Disliked: Amenities, property conditions & facilities
My room chill box was not working when I asked front desk he told me it wasn’t supposed to work and that I have to use the staff refrigerator. The carpet was very dirty and the couch in the room was filthy as well
Stayed 4 nights in Sep 2025

10/10 Excellent

Gautam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Catherine, Witheridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish central hotel, well connected to public transport links and walkable to Westminster and the London Eye. We loved it!
Stayed 2 nights in Sep 2025

8/10 Good

Valentina

Stayed 1 night in Sep 2025

6/10 Okay

Mary

Traveled with group
Air conditioning was poor. The room cleaning was very poor. There seemed to be some shortfalls in cleaning and replenishment for the room. Definitely not a 4 star The view was beautiful and the are seemed safe excellent for walking to attractions
Stayed 6 nights in Sep 2025

8/10 Good

JOSE RODOLFO

Traveled with partner
Liked: Staff & service, property conditions & facilities
You can walk to many touristic locations from there but it is unsafe by night. The first floors smells like fish very strong. You can do so much better for the same price
Stayed 4 nights in Sep 2025

8/10 Good

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, very polite and accommodating. Room was fine tea coffee making facilities and a recyclable water bottle. The down side was the area, it was far from any convenience stores so you just have to remember to pick up snacks and drinks before you get back to the hotel. Traffic was bad so it wasn’t worth taking a bus to Westminster it was quicker to walk. Nearest tube was Lambeth North which was still a 12-15 minute walk.
Stayed 2 nights in Sep 2025

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