6/10 Okay
Shireen
Traveled with family
Apr 1, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest review
This is my second time staying here .i requested the top floor as before as the veiws were beautiful and so was the room. Unfortunstely the condition of the room was poor .i paid to stay in the delux queen family room .Unfortunately the only thing delux was the price i paid for it . The walls had marks on it and the shower was grimy. Its a good job i walk with my cleaning products .The mini bar condist of water,sparkiling water a can of coke and a can of sprite. I stayed for 2 days and no coke or sprite on the second day . Had to call for housekeeping as my room had not been cleaned when we returned . On our last day we had not checked out as yet and there was maintenance being carried out on the 9th floor early in the morning .The rooms were being done. This hopefully explains the lack of care in the rooms However, knowing that the rooms were being repaired or refurbished why let them out ????. Also heads up if you are looking to book here and you drive book your parking in advance spaces are very limited .Also the bathtobes are very small .i am a size 12 and it did not fit. The breafast is ok .Really hope the rooms get sorted out .
Shireen
Stayed 2 nights in Mar 2025