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ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

Choose dates to view prices

Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
Fitness studio
1 bedroom, memory foam beds, in-room safe, laptop workspace
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
20 Crossharbour Plaza, London, England, E14 9YF
  • O2 Arena
    ‪5 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • Tower Bridge
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

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Room options

View all photos for Studio

Studio | 1 bedroom, memory foam beds, in-room safe, laptop workspace

Studio

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Big Studio

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Classic studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in Canary Wharf, ARK Canary Wharf is within 2 miles (3 km) of popular attractions such as Cutty Sark and Greenwich Market. This 151-room, 4-star hotel has a coffee shop/cafe, an indoor pool, and a 24-hour gym.

What's nearby

  • O2 Arena - 5 min drive - 1.7 miles
  • Cutty Sark - 7 min drive - 1.3 miles
  • ExCeL Exhibition Centre - 7 min drive - 2.7 miles
  • National Maritime Museum - 9 min drive - 3.7 miles
  • Tower Bridge - 11 min drive - 3.3 miles

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Byblos Harbour - ‬6 min walk
  • ‪Pret a Manger - ‬7 min walk
  • ‪Goodman Steakhouse - ‬7 min walk
  • ‪Cinnamon Restaurant and Bar - ‬8 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
At ARK Canary Wharf, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for GBP 12 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a library, and express check-out.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and stovetops are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:30 AM to 1:00 PM for a fee: GBP 7.50 to 15 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 7.50 to 15 per person
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

Are free cancellation options available at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ARK Canary Wharf?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on Jun 22, 2025 start from $97.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to ARK Canary Wharf?

This hotel is situated in Canary Wharf, close to O2 Arena, ExCeL Exhibition Centre, and Tower Bridge. You'll also find Tower of London and Liverpool Street within a short drive.

Will I be able to park at ARK Canary Wharf?

Yes, parking is offered for GBP 12 per night.

Does ARK Canary Wharf feature a casino on the premises?

No, ARK Canary Wharf doesn't have a casino.

Is there an indoor pool at ARK Canary Wharf?

Yes, this hotel has an indoor pool.

What do couples enjoy most about ARK Canary Wharf?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a kitchenette as well as an indoor pool.

Are there hot tubs at ARK Canary Wharf?

No, there isn't a spa tub at this hotel.

Does ARK Canary Wharf have a restaurant with a breakfast menu?

Yes, ARK Canary Wharf serves a full breakfast for a surcharge each morning at Another Brother.

Does ARK Canary Wharf allow pets to stay free of charge?

No, pets aren't allowed at ARK Canary Wharf though service animals are welcome.

Does ARK Canary Wharf have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to ARK Canary Wharf?

The closest major airport to ARK Canary Wharf is London City Airport (LCY), which is 5.3 mi away (12 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 18.8 mi away.

Are there rooms with balconies that I can book at ARK Canary Wharf?

No, there aren't any guestrooms with balconies at ARK Canary Wharf.

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 560 out of 1299 reviews
Rating 8 - Good. 298 out of 1299 reviews
Rating 6 - Okay. 167 out of 1299 reviews
Rating 4 - Poor. 125 out of 1299 reviews
Rating 2 - Terrible. 149 out of 1299 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacques

Traveled with group
Small tidy room. Hairs all over bed, sheets and in the bed and pillows in apartment, window sill covered in dust. Dirty floor, dusty shelves and kitchen shelves. Bathroom door not on roller so wouldnt open properly.
Stayed 3 nights in Mar 2025

2/10 Terrible

Maddey

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for what we needed.
Stayed 1 night in Mar 2025

4/10 Poor

Jodie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money!

Disappointing. Had to have a passport to check in for ID which I want told about, this caused issues as I didn’t have it on me, luckily I had a picture of it otherwise they wouldn’t have let me check in! They also wanted £100 security deposit which I wasn’t aware of. The room was so tiny it was laughable. The bed was a small double and the “bathroom” was just a cloakroom with a shower in it. The only saving grace was the swimming pool and sauna and the iced matcha from the cafe. I wouldn’t stay there again. Save your money
Stayed 1 night in Mar 2025

6/10 Okay

Bryony

Stayed 2 nights in Mar 2025

4/10 Poor

Adam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Zero sleep

The hotel room was tiny and not very well maintained. Plug sockets hanging out the wall. All needed repainting specially the skirting boards. The DLR is so noisy all night so I wouldn’t recommend to anybody.
Stayed 1 night in Mar 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was in poor condition and not clean. Staff were not friendly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Baljinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday solo stay to romanticise myself x

I stayed for the night to treat myself for my birthday and I felt comfortable, looked after and very welcomed. Anything I requested, I kindly received and I thank the staff who delivered! Made my birthday special!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is was nice experience
Stayed 4 nights in Mar 2025

6/10 Okay

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from DLR
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service
Waited 15 + mins at check in, they didn't have a room for me, when I got a room someone was already in it!
Stayed 1 night in Mar 2025

6/10 Okay

Broni

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The pool facilities were terrible. The hot tub wasn't hot which defeats the purpose really.
Stayed 1 night in Feb 2025

2/10 Terrible

Yassine

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually quite a good small hotel, pool was nice but didn’t get chance to try the gym. Room was small but clean. Shower is small so not recommended for bigger people. The DLR is loud but if you have ear plugs your are ok. Good value for what I paid. Internet was free but complicated to setup for multiple devices.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amarjit

Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Qasim

Stayed 1 night in Feb 2025

10/10 Excellent

Travaughn

Liked: Cleanliness
Lovely little getaway
Stayed 1 night in Feb 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT GO HERE

This was the most horrible hotel I have ever been in you will not catch me in this area again please do not spend your money on this hotel it’s better to spend a bit more for a better experience everything was such a let down and disappointment we came in they told us anytime we want to open our room door we have to ask a staff member because apparently our key card doesn’t work the room had NO WIFI I had to stand outside to use my phone the to Did not work and it smelled absolutely disgusting the pool was so dirty the toilet was smaller than a university accommodation toilet I’m serious I had to use it with the door open what a waste of money I feel so angry and upset and we asked to change rooms they said no just absolutely terrible
Stayed 2 nights in Feb 2025

4/10 Poor

daniel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Paint peeling in the bathroom, no cutlery, yet there is a kitchenette, DLR noise is very loud as are the other occupants/guests
Stayed 1 night in Feb 2025

10/10 Excellent

leon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
leisure facilties are great
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 My favourite hotel in London!

I recently stayed at ARK for the second time, this time with my boyfriend to celebrate my birthday, and it was just as incredible as I remembered. From the moment we arrived, the receptionist was so kind, welcoming, and helpful, making the check-in process seamless. Their warmth and professionalism truly made us feel at home. The amenities here are absolutely outstanding. The swimming pool is a highlight—not only is it beautifully maintained, but the views while swimming are breathtaking. We also made the most of the sauna, steam room, hot tub, and cinema room, all of which added to the luxury of our stay. The pool table was a fun addition, giving us even more ways to relax and enjoy ourselves. Waking up to the stunning city views and indulging in all the amazing facilities made my birthday celebration truly unforgettable. Having stayed here twice now, I can confidently say this is one of the best places to stay in Canary Wharf, and I will definitely be returning again in the future!
Stayed 1 night in Jan 2025

8/10 Good

Ipek

Liked: Room comfort
Disliked: Cleanliness

Not bad but definitely needs improvement

Location is good for my visit purpose. Room is small , so if you are a solo traveller its no problem at all but for couples, too small. Bathroom is very very small , for me it wasnt a problem as I am a small person but for someone who has a big figure, can be a problem as both the sink and the shower is tiny. When i first went in my room, it was so obvious that there was not any proper cleaning. Bed sheets with hairs and some other visible bits. Door handles and kettle are sticky. No dish soap left, clear that no one even bothered to check. Toilet seemed ok at first but when i checked in detail, a mess! They probably hope that not doing a thorough cleaning would go unnoticed if you are not careful but its toilet!!!!!! First thing hotels must make sure is the toilets are completely bleached all over as its very easy to catch illness from toilets. TV was terrible, but I didnt need it at all so personally it didnt bother me this time. I am happy that as soon as I informed the friendly staff on the reception, they immediately come and change the sheets and clean the toilet properly. I am giving good score based purely on my personal experience. But thinking about everything all at once, hotel must review and improve their rooms and especially cleaning processes.
Stayed 1 night in Feb 2025

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