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Recent guest reviews

Our family were happy to stay in the Collingham Serviced Apartments in October for four nights. The apartments is located in a quiet, wonderful, truly English district. Just 5-7 minutes from to the Gloucester Road metro station or Earl`s court. Shops, restaurants, all attractions are within walking distance. One of our goals for travelling to London to visit Chelsea-Newcastle match and we reached the stadium "Stamford Bridge" in a leisurely 20-25 minutes from the apartments. The match gave us many positive emotions! The apartments have a cozy atmosphere. There is everything you need for a comfortable stay. The kitchen is well equipped. The apartments itself are very bright and spacious, you immediately feel at home. Staff is wonderful! Very friendly, ready to help in resolving all issues! We will definitely recommend these apartments to our friends. We hope come back here again.

I stayed with my family of four in mid October for four nights. We really enjoyed the location and kind employees. Our room was ready for us even though we arrived just before noon, which was wonderfully helpful. We were in room 105 (two bedrooms and two bathrooms), which was up just a few stairs from the lobby. We were glad to not have to deal with the lift. We loved having so much space and privacy. The washer/dryer was a great help, as were all of the kitchen appliances. The bathrooms were fantastic, and the water pressure/temperature were great. The only downside for us was the beds, which were quite hard. Overall, we would return.

We stayed at Collingham Serviced apartments for more than 10 nights. The stuff (all the stuff) were nice, attentive and efficient. The main problem is noise and horrible acoustics. Every step or TV sounds around are in your room. The second problem is a stingy, non considering policy. Examples: Furniture that does not fit the space (4 chairs around a table, but actually no space to move all of them and sit); lack of normal cupboards and shelves to put your cloth; 2 forks (???); A tiny soap as in a one night hotel room; Toilet paper hanged far away from the sit... As I wrote in the title the stuff was wonderful and made efforts to help as much as they can. The gap is hard to bridge. Needs improvement in reducing and isolating noise; and policy consisting a bit of generosity and real care.

We are a family of 5 and had a 2 bedroom apartment. Rooms are spacious and clean although a little dated. Staff are great, friendly professional and helpful. Hotel provides discount at nearby restaurants and pubs which was great. Nice location and close to 2 tube stations. Overall a great stay and highly recommend this hotel for families.

Our recent nine-night stay at Collingham Serviced Apartments was so enjoyable that we have already arranged to return. Our one-bedroom apartment was clean, well furnished and comfortable, and the hotel overall felt intimate and welcoming — old fashioned in the best sense of the term. Located on a beautiful, quiet, tree-lined street, the hotel is nevertheless very near to shopping, transportation, museums and restaurants. The main reason we will be returning, however, is the excellent and friendly service we received. Every staff member we met was quick to address our needs, answer our questions, and offer suggestions and advice. All this added up to a wonderful experience that we hope to repeat often.

It us our 6th stay at Collingham Serviced itself our warm recommendation for couples and families. Bathrooms are very clean, Matresses/beds are most pleasant. Some apts include a balcony/patio.The fully equipped kitchenette allows for having small meals and winding out with a cup of coffee and a glass of wine. Location is excellent near two tube stations and a walking distance from V&A, Natural history and Science museums, Roysl Albert Hall, Hyde Park snd Kensington Palace and park. Manager and team are receptive, responsive to.our requests and very polite and helpful in making reservations for museums, shows, restaurants etc. Warmly recommended!

I absolutely accept the reviews of others, which only confounds the problem of trying to figure out what went wrong with our stay 2nd/3rd October. We booked through the Zen Hotels website, check-in was smooth, professional and efficient. We were given the key to room 190 and proceeded down two sets of stairs, to a basement floor and found the door to our room next to the laundry room, with washing machines swirling away. The corridors and carpets looked well, not tired, but exhausted. Our hearts sank on entering the room. The kitchen area was contained in a cupboard next to the double bed. There was a bathroom with a sink, a toilet and a very small shower cubicle. Weirdly, beyond the bathroom was another door leading to shelves with towels, a safe and a few coat hangers on hooks protruding from the wall. The difference between the photographs of rooms on TA and this is beyond words. There was a table with two plastic chairs under it. If one opened the cupboard to get into the kitchen, no-one can get into the bathroom. One of the electrical sockets, near the desk, was coming away from the wall. Housekeeping were loud and noisy outside our room. In the morning, we were woken by the most bizarre 'dragging/opening/closing' noises from above. Oh dear, we feel so let down. We did not complain, for in truth, we had no basis for one. We had simply made an awful mistake and we'll learn from it. Judging by the other reviews, all I feel I can do is warn others, please don't accept the key to room 190. There must be far superior rooms at this property. Needless to say, we'll never return, not in a million years.

We just returned from our third stay at Collingham Serviced Apts. Excellent, as always! The location can't be beat--near a Tube Stop, grocery stores, pharmacies and some of the best pubs and restaurants in South Kensington--and the apartments are clean and spacious. We enjoy getting apartments with a balcony or terrace where we can relax in the evenings. The best part of the apartments, though, is the staff, who are always friendly and helpful in the extreme and make sure that every part of our stay is enjoyable. Every one of the front desk and housekeeping staff are topnotch. We'll be back!

Great location close to stations, restaurants, grocery stores and central London. Facility is very clean the staff is very friendly and area is quiet and safe. Apartment was very clean and the kitchen was well equipped and had all type of cutlery and dishes. Nice place for a family to stay.

Hello! I stayed at Collingham Serviced Apartments for one night only, but what a delightful stay it was. Staff was excellent and welcoming, helped me with directions etc. because I've never stayed in this area of London before (although now I know I will be coming back here). I booked a one bedroom apartment with super comfortable bed, and, to my surprise, it had fully equipped kitchen! So I could relax in the evening and get ready for the day in the morning. Super convenient. My apartment was clean and decorated with style. Wifi was available so I could answer a few emails in the evening. After checking out I left my luggage with reception staff, so that was good too, I didn't have to carry it with me until evening. Thank you so much for this lovely stay and I will see you again soon! Regards, Noah.

26-27 Collingham Gardens London England

Hotel highlights

  • Walking distance to Natural History Museum
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in London City Centre within a short walk of Natural History Museum, Collingham Serviced Apartments is within a mile (2 km) of other popular sights such as Victoria and Albert Museum. This 25-room, 4-star apartment building welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.


Each apartment is individually decorated and has an array of amenities, including a microwave, a refrigerator, and a stovetop. Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels and a DVD player. Beds are dressed in Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer. Other standard amenities include a coffee maker, free newspapers, and a ceiling fan. Limited housekeeping is available.

Property features

A local mainstay since 1885, Collingham Serviced Apartments offers free WiFi in public areas, express check-in, and express check-out. Airport transportation is made easy with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.

Room options

Standard Apartment, 1 Bedroom

King 1 | Twin 2 | Sleeps 3

Standard Apartment, 3 Bedrooms

Twin 4 | Sleeps 7

Standard Apartment, 2 Bedrooms

Full 2 | Twin 2 | Sleeps 5

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Full 2 | Twin 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend this hotel

Total of 1303 reviews

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