Hotel Café Royal5.0 out of 5.0
Recent guest reviews
A great experience and at a fair price for central London. The service was excellent and friendly. Afternoon Tea is in a beautifully decorated room with a pianist. The food was a really high standard and delicious, the tables well spaced for a private conversation and the room a perfect temperature too on a hot July day. With service charge and a bottle of water the cost came to £50 without champagne, which felt a fair price for the wonderful experience.
Liked the location and great service from friendly staff Don't like added service charge as should be discretionary. First room offered as an upgrade was dingy and in the attic. Not an upgrade in my opinion. Rooms with a Portland stone finish much nicer. Timber panelling to halls bland and makes them darker.
Me and my fiancée go to London a lot as we love the city and we always stay in different Hotels (4 and 5 star Hotels only) around Piccadilly and Soho or Knightsbridge/Belgravia. From all Hotels we stayed in so far, Café Royal was by far the best experience we had! From the moment we enter the Hotel to the moment we check-out we feel the warm and always extremely nice presence of the staff, without over doing their job, so we don't feel overwhelmed by their presence (as we felt already in some Hotels). Once you enter the Hotel all the noise and turmoil of Piccadilly and Regent Street is gone! Checking in was easy, simples and quick and before we were shown the room, we had a nice introduction about the Hotel history along with a tour to know the Hotel amenities. The decoration of the Hotel is just amazing. The mix of the original classic of the Hotel and the very minimalist but very elegant modern Rooms is without doubt one of the best mixes of decoration we've ever seen from all the Hotels we've been so far around the world. We stayed in a Deluxe Guest room in the 7th floor and it is gorgeous as well as very spacious. The bed was a king size and very comfortable. The bathroom had heated floor and loved the fact that the shower did not let water come outside of the bathing area (even if you don't close the bathing area door) as it happened to us before in other Hotels (where the shower floor is at the same level as the rest of the bathroom). I know it's a very small detail but believe me, when you get water everywhere in the bathroom after a shower it's really annoying. Specially if you are trying to get ready to go somewhere. Overall the room is spacious, well decorated, has the right light (natural and not natural) and the soundproof walls do a great work! Had the opportunity to have a very nice dinner, breakfast and mid afternoon snack in the Ten Room. Once again all the staff is just amazing! The food is fabulous and the portions are just right! For the breakfast you have a very nice menu, not to long but with a couple of different options! I had the Continental breakfast with some scramble eggs, some orange juice and a Mocca and my fiancée had the English Breakfast with some orange juice and a cappuccino, along with some patisseries. Once again the portions are just right and all the food was very tasty and the scramble eggs were just on point as we ask them. No need to say that the patisseries were amazing as well. Bottom line, we feel this is what all 5 star Hotels should aim for. We had a perfect weekend
Busy cafe in fantastic location, just a stroll to the farmers market. I am a chef so I love to dine out when I get the opportunity to see whats happening in our industry. Food was supberb, tasty and beautifully presented and so was the coffee. kids meals were also well thought out. Would highly recommend.
A wonderful hotel situated in the heart of the West End. The staff was very friendly and attentive. The room was large, bright, and clean. The food and atmosphere in the restaurant Ten Room was excellent. It was a great experience!
What a wonderful experience. From the moment we were checked in by the amazing Andy and Francesca at the reception till checking out! We book our hotels through tablet.com which offers upgrades upon availability. When we asked if we had an upgrade Andy joyously said "but of course" and we had obtained the Club Suite. The moment we set foot in to the hotel lobby we felt the rich history behind this place. The energy was overwhelming. One could just imagine how many of our fellow human beings set foot in this edifice. The decor is truly outstanding and you can just cant wait to check in to your room to discover what might await you. We were lead up to our room overlooking Regent Street and we were not let down. The suite was wonderful. It was designed by Bulgari. Every single detail of the suite was tailored towards the comfort of the guest. The shower, after a long trip from the Amazon, was heavenly. The bathroom is a place one could sleep in!! The breakfast at the Papillon was calming in its subtle English / French tradition and the taste and presentation of our meal was outstanding. We were unfortunately there for only one night because we were transiting. If not, we could have easily stayed there for a fortnight. The staff was amazing. Our concierge was extremely helpful and friendly and the guys carrying our luggage to Seville Row Street (because of Regent's Street shut down for a marathon were amazing) I wish there could be a rating higher than 5 stars for this establishment on Trip Advisor. We would have gladly opted for it!
I am travelling to London regularly and used to stay in different of the 5* hotels each time, just to see different things. Of all hotels on the London market (including the "old imperial" ones as well as all the newcomers in the top segment) the Hotel Cafe Royal stands out in every respect. The decor is contemporary, sleek but at the same time stylish, warm and conveys a true sense of value. The attitude and service-orientation of ALL of the staff is top notch and absolutely impeccable - every member of the staff manages to give you that "important" feeling. All facilities are state of the art, the private member club (which is open to all hotel guests) is something on its own. As is the location which requires no furhter explanation. Best hotel in London at the moment, beyond any doubt.
A quick 2 night stop in London staying at this hotel chosen for its location and proximity to some great Soho eateries. Very typical introduction to hotel room by a reception team member who was not completely up to speed with all the workings of the room as she told us there were no power outlets at the bedside tables (I need a power point to plug in a breathing machine bedside) so after trying all evening to obtain an extension cord long enough to reach to far side of room, the engineer who came up to our room to also check on the a/c as it simply was not cool enough, showed us that there were indeed power outlets beside the beds! Well what a surprise! The a/c never went below 23 Celsius in the room the entire time and we found it difficult to sleep as the room was stuffy and Doonas are too hot for summer. Despite this and the rather 'monastic' feeling of the hotel rooms and minimalistic decor and panelled walls (prison chic?!) we found it to be very quiet and did not see or hear any other guests or the usual door slamming one usually hears in a busy hotel. The hallways through the floors are rather dimly lit making it all feel rather dull and gloomy, but the cafe and breakfast room were lively and service was above par. Staff in here were only too eager to please and the food was of an excellent standard. Having stayed in an older style hotel on our previous visit to London in January (The Stafford) I have found that I would probably prefer to stay at the Cafe Royal again on my next visit, albeit in a larger suite, our room was spacious enough but we only chose a basic room as we were not there long enough to justify a suite. The bathrooms are quite large although I feel the heated floors are unnecessary in summer! The doormen and all the staff on desks and concierge had a very welcoming attitude and were eager to be of assistance. Pleasingly, there are no egos here!
Strategically located near Piccadilly circus tube station Great & knowledgeable concierge service for restaurant reservations Area of improvement would be the housekeeping team consistency We will come back when we visit London
Couldn't recommend this Hotel, Spa and restaurant highly enough. Attentive staff, excellent services and a more than perfect couples week away. For those seeking more luxury than normal, this hotel has the perfect setting on Regent Street but is sufficiently quiet enough that you forget you're on one of London's busiest roads. Thank you so very much.
- Walking distance to Piccadilly Circus and Buckingham Palace
- Free WiFi in rooms and public areas
- Onsite dining
Located in London City Centre, Hotel Café Royal is adjacent to Piccadilly Circus and within a 10-minute walk of other popular attractions like Leicester Square. This 5-star hotel welcomes guests with 160 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central London and also a short walk from Buckingham Palace and Her Majesty's Theatre.
There are multiple options for onsite dining with 3 restaurants, including Ten Room, which specializes in Modern European cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 10:30 AM.
All 160 soundproofed accommodations feature separate bedrooms. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
At Hotel Café Royal, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is available for GBP 50 per night, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1232 reviews