Hotel Café Royal5.0 out of 5.0
Recent guest reviews
My daughter took me to Cafe Royal for afternoon tea in the Oscar Wilde Room. Good points first: fabulous room - gold and mirrors and completely over the top - great fun; lovely staff; attentive service; made an effort to accommodate gluten free visitors. Bad points: the food. As someone who has been gluten free for 25 years, I have eaten my share of flapjacks! I was expecting something exceptional. The food was prettily presented but was a great disappointment. The bread for the gluten free sandwiches was dry. They had been made ahead of time and left uncovered. There were several tiny cakes, which were attractive but nothing special. The greatest disappointment were the scones - warm, wrapped in a linen cloth, but truly inedible. Having tried to make gluten free scones I know they are not easy. The scones we were given would have made a good substitute for the rubber surface on a playground. The waiter noticed that we had put the scones to one side and apologised. When I go to a restaurant I do not necessarily expect copies of wheat - based foods. What I do expect are replacements or alternatives that are just as good as the originals. I would have been more than happy with macaron - those pretty, colourful little cakes, which are gluten free - instead of inedible scones. This was a terrible disappointment from an establishment of such a high calibre. Bearing in mind the price - £55 each - this was a shameful culinary failure. If you are visiting London and you are gluten free, give Cafe Royal a miss.
I travel to London 8-10/year and had never noticed or stayed at this hotel. I recently stayed there for a set of work meetings. I am generally skeptical of non-major chain hotels, but this one I found very nice. One of the most unique aspects of this small hotel is that the dichotomy between the common areas and the rooms. The common areas are very ornate and old-fashioned (including one of the larger private conference rooms looking like a mini-Versailles). However, the rooms are incredibly contemporary, stylish, and modern and very well done. The gym and pool were also quite nice and very contemporary. I really enjoyed this contrast and was impressed with the hotel. I would definitely stay here again if I wanted to stay in the Picadilly Circus area.
My husband and I were impressed from the moment we entered the hotel. From the greetings and warmth shown by the staff. The Green Bar was the starting point for a birthday celebration and the Manager on shift at 17:00hrs was exceptional, he made us feel so welcome and special and his attention too service was 5 star. If we had not had other plans we have remained there for the evening !!! Thank you again we will be back
Returning to the Hotel Cafe Royal is such a pleasure. The contrast between the chaos outside on Regent Street and the absolute calm and refinement within the hotel could not be more exaggerated. I find the Chipperfield-designed interiors to be so perfect and solid feeling that it's hard to find fault unless you're more comfortable with chintz and homemade craftiness (which are both perfectly acceptable but just not found here). There is nothing middle of the road at the Hotel Cafe Royal. The ridiculously ornate decor of the Oscar Wilde Bar is the complete opposite of the stark minimalism of the guest rooms. The oppositions attract and they make total sense together. My stay this time however was admittedly slightly marred. I found my check-in and room assignment to be slightly inelegant. And it took several days and repeated requests for a FedEx box to be resolved. (And honestly I still can never get the room's lighting controls right.) But the rooms, especially the bathrooms, keep me coming back for more. Pro tip: ask for a Portland stone room instead of the wood panels if you want something a bit brighter.
Wonderful stay at the cafe Royal for my friends birthday,I have stayed at this hotel many times, my only disappointment was the view of the office block from our room! Amazing cocktails in the green room. We booked a full body massage at the spa, this was amazing,such experienced therapists, would definitely recommend a treatment,spa facilities are beautiful.
A beautiful hotel , decor superb, service v good . Only sour point is it seems the hotel door staff are ripping guests off with car service, they arranged a car from Heathrow for us £165. We got a London Taxi on return to Heathrow £66. Arrange your own transport
This hotel is quite superb and exceeded expectation. The rooms and spa and brilliant and hard to beat the location. We had a few teething problems (didn't tell us our room was ready, didn't give us our VIP discount card until well after we had checked in and been shopping) The spa was so relaxing and amazing given Regents street t is so close. We were on a spa break which wasn't too bad value wise. We're booked to come again!
This hotel has a wonderful location! It's very central! Their food/in-room dining is great and the quality of rooms/facilities are great. I recommend the suites as the basic room is quite small (like most standard rooms in London). It's my second time staying here, I'll probably book here for all my future visits to London! 👌🏻👍🏻
We thought the staff and service at Hotel Cafe Royal was impeccable. And... the location was perfect. We were however, very disappointed in the quality of the room at what was supposed to be a five-star hotel and one that we paid five-star prices to stay in. We were looking for something special, but the room could hardly qualify as five-star. Closer to a three-star with furnishings (bed, chest, area rug and television) that were similar to a Holiday Inn. It was also dark and dingy. The bathroom was closer to a five-star with all marble sink, tub, floor and was wonderfully appointed. That's why I'm mystified about the quality of the bedroom. I doubt we would stay at this hotel again.
Once again, booked through Book a Table( star deal) & had a wonderful early evening meal. Staff are attentive, polite & accommodating, (particularly with me being a smoker). Would love to be able to afford to actually stay there, but that is a pipe dream.
Located in London City Centre, Hotel Café Royal is adjacent to Piccadilly Circus and within a 10-minute walk of other popular attractions like Leicester Square. This 5-star hotel welcomes guests with 160 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central London and also a short walk from Buckingham Palace and Her Majesty's Theatre.
There are multiple options for onsite dining with 3 restaurants, including Ten Room, which specializes in Modern European cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 10:30 AM.
All 160 soundproofed accommodations feature separate bedrooms. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
At Hotel Café Royal, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is available for GBP 50 per night, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1187 reviews