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Recent guest reviews

Great vibe and lots of amenities. Coffeeshop, restaurant, and multiple bars.

the decor, the music and energy were fantastic. the food was great as well.

no fresh towels! why wet towels for entire stay? complained a couple of times but never put fresh towels

I loved everything about the property. I loved the hip crowd, the amazing staff and the location.

get stuff, the best hotel for interesting pepole the hottest seen in london

I like its hipness but it is also the problem. The lobby and "living room" is full of young adults working in the commune table area. It's noisy and crowded. I actually had to move all of my business meetings to Citizen M across the street where the ambiance is still hip but quiet. People are cool, chilling there at Citizen M. I felt like I am back in the dormitory in college at Ace.

Hip spot, maybe too hip for business travel. Cafe / bar / lounge is always full with people bustling drinking, networking, or building the next great app. Nice clean cozy rooms. The location is fantastic.

I loved staying at the Ace Hotel. My trip was a full 7 nights, and all throughout I found the staff very accommodating and the location convenient to a variety of places that I needed to visit. If you are going for work, it also has a few places just within the lobby that you can work from -- which I found to be very convenient.

Very polite and accommodating staff. It was a pleasure staying there.

My friends and I were very surprised and thrilled by the place. Very good quality/price. great place and great venue.

Great spot off the beaten path in a happening neighborhood with plenty of good restaurants, shoppes and things to do, and very accessible by public transportation.

I can honestly say that this hotel is the best hotel experience I've had my hole life. Its real modern look plus the day to day things going on in the hotel are a plus. The staff is beyond anything I ever experienced. By the time I left I could call most of them my family. The bar, the restaurant, and the coffee are awesome! If you feel like dancing, then go to the basement to Miranda and you will have a great time. Even if you did not leave the hotel there's many things to do. Thigs are a bit pricey but I believe its worth making yourself part of this great multinacional community.

Minimal, yet comfortable. Industrial. Masculine. Turn table in room with great LP'/s for you to play. Full dumbbell set in gym. Café downstairs serves coffee of the highest quality. Neighborhood hit the mark too. Great restaurants nearby. Can't wait to return.

Ace hotels have never let me down and this hotel is no different. Rooms offer decent space, the lobby has High speed internet and space to just get some work done. If you're looking to stay in Shoreditch and can catch the Ace at a good rate, it's a no-brainer.

Hotel is fancy, but room cleaning service wasn;t good.

100 Shoreditch High Street London England

Hotel highlights

  • Walking distance to Brick Lane and Liverpool Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in London City Centre, Ace Hotel London Shoreditch is within a 5-minute walk of Brick Lane and within 15 minutes of other popular attractions like Liverpool Street. This 258-room, 5-star hotel has conveniences like free in-room WiFi, a fitness center, and a nightclub.


Dining

Enjoy a leisurely bite to eat at Hoi Polloi, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

All of Ace Hotel London Shoreditch's 258 individually decorated rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and 32-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests staying at Ace Hotel London Shoreditch enjoy a nightclub, a fitness center, and a sauna. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, coffee/tea in a common area, and free use of bicycles.

Room options

Ace Suite

1 King Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | Sleeps 2

Deluxe Double Room

1 King Bed | 1 Queen Bed | Sleeps 3

Guest reviews for Ace Hotel London Shoreditch

Everyone (13) Couples (1) Family (1)
3
Everyone

By on Nov 30, 2019

Review comment responded on Nov 30, 2019

Dear Guest, Many thanks for choosing to stay with us at ACE, and for taking the time to share your feedback. All the ACE family is looking forward to welcoming you back very soon, Jose and the ACE team

5
Business Business

Great vibe and lots of amenities. Coffeeshop, restaurant, and multiple bars.

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Dear Guest, Thank you for staying with us and sharing your feedback with our beloved Orbitz Online Community, All the ACE family is looking forward to welcoming you back very soon, Jose and the ACE team

3
Everyone

By on Sep 28, 2019

Review comment responded on Sep 28, 2019

Dear Guest, Thank you for sharing your feedback with us, All the ACE team is looking forward to welcome you back, and please, feel free to contact us if you may need anything from us, anytime. Jose and the ACE family

5
Family

the decor, the music and energy were fantastic. the food was great as well.

By , from New york New York on Jul 16, 2019

Review comment responded on Jul 16, 2019

Hi Trey, Thank you for reviewing us. We hope to see you again soon.

2
Friends

no fresh towels! why wet towels for entire stay? complained a couple of times but never put fresh towels

By on Jun 24, 2019

Review comment responded on Jul 21, 2019

Dear Guest, My name is Jose, Front Office Manager at ACE London, it is a pleasure to e-meet you. We are sorry that you were not satisfied with your recent stay. Your feedback is really important to us and your comments have been forwarded to the Manager who will be addressing immediately further with their teams your issues during your stay, We do have a saving the world policy in regards of towels replacement, and plastic use around the property, however we should never miss this requests as is part of our culture to look after our guests and friends staying with us. We can't wait to have you back to sleep with us! But please next time don't be shy and talk to us. If you have any problems during your stay, our lovely Front Desk team would do their best to help you with anything you may need. They live 24/7 downstairs in Reception. All the ACE family is looking forward to Welcome you back very soon, Jose and the ACE team

4
Everyone

By on Apr 1, 2019

Review comment responded on Apr 8, 2019

Hi there, thank you for staying with us. We are happy you had a great time while you were here and hope to have you back very soon.

5
Family with small children

I loved everything about the property. I loved the hip crowd, the amazing staff and the location.

By on Feb 23, 2019

Review comment responded on Mar 5, 2019

Hi there, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back to the hotel in the near future.

5
Everyone

get stuff, the best hotel for interesting pepole the hottest seen in london

By , from Israel on Sep 9, 2018

Review comment responded on Sep 26, 2018

Hi there Roni, thank you for staying with us. We are happy you had a great time while you were here and hope to have you back very soon.

3

hip but crowded, definitely not for biz travelers

Everyone

I like its hipness but it is also the problem. The lobby and "living room" is full of young adults working in the commune table area. It's noisy and crowded. I actually had to move all of my business meetings to Citizen M across the street where the ambiance is still hip but quiet. People are cool, chilling there at Citizen M. I felt like I am back in the dormitory in college at Ace.

By on Jul 24, 2018

Review comment responded on Jul 30, 2018

Hi there, Thank you for taking the time to review us. We appreciate your feedback about the room and our Bulldog Edition Bar. We do understand that this is not for everyone and I apologize that you did not enjoy it. If you do decide to come back, please let us know so we can make sure that you are looked after!

3

hip spot

Couples

Hip spot, maybe too hip for business travel. Cafe / bar / lounge is always full with people bustling drinking, networking, or building the next great app. Nice clean cozy rooms. The location is fantastic.

By on Feb 27, 2018

Review comment responded on Mar 8, 2018

Hi there, thank you for staying with us. We are happy you had a good time while you were here and hope to have you back very soon. For visitors looking for a quieter time, the hotel changes midweek and is much more serene. Come back soon to see us again!

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