Didn't realize they charged for parking until I saw a charge for $31.62 and had to call and ask. We were there Friday through Monday. Seems a little ridiculous.
Supposed to have ocean side room. None available. Almost none of rooms are. Had to request maid service. For the price it should be automatic. Not sure if they were running hotel or disco bar. Music so loud all the time until after 9:00 at night. So loud we couldn’t enjoy even quit in our room 7 floors up and certainly not the patio bar beach-side We will NEVER stay there again
Property was nice. The staff for the breakfast buffet were superb. Mya took well care of us. The room had some stains on the floor and the bathroom had a certain smell to it. I think the cleaning of the rooms could improve and the bedroom pillows were not comfortable at all.
Open-air hallways and dining lent a sense of safety during the pandemic. Accommodating staff, although appeared understaffed during the busy weekend. For an older hotel, generally well kept. Beautiful views and clean beach.
Shouldn't have to pay for parking. Just seems like they are getting you every where you turn now. Overall hotel was very convenient to everything, clean and staff was great.
Upgraded for $100 a night. Ended up on 7th out of 8 floors. End suite with a walk around balcony on top of the atlantic ocean.
The rooms are nice but small, not worth the price.
We didn’t even stay the whole night .. Got locked out of room twice .. Restaurant sucked.. Horrible service .. ( and I am a server so I am very understanding) .. Food was even worse .. The wires sticking out of AC unit .. Horrible paint smell.. Been to lots of the chain hotels and this was a new and horrible experience..
Nice location, nice beach, comfortable, clean rooms. Didn't like having to pay extra for beach chairs and umbrella.
Clean, newly renovated, front desk staff was very friendly and ocean views are gorgeous
Awesome Hotel, very lovely views and a nice staff.
Wonderful service! Our room was very well appointed and comfortable.
Loved the "oceanfront" rooms. They were oceanfront. Great friendly check in. Too bad that construction was going on with hot tub & pool but you always have the ocean! Plan to stay here again in the future.
Crowne Plaza Hotel Melbourne - Oceanfront, an IHG Hotel places you within a 15-minute drive of popular attractions such as Wickham Park and The Maxwell C. King Center. This 290-room, 3.5-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.
This hotel serves as home to a restaurant, which has ocean views, along with a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
All 290 recently renovated rooms provide refrigerators, coffee makers, and phones. Guests can expect to find TVs and stay connected with free WiFi. Other standard amenities include hair dryers, ironing boards, and desks.
Guests staying at Crowne Plaza Hotel Melbourne - Oceanfront, an IHG Hotel enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 9.85 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
Didn't realize they charged for parking until I saw a charge for $31.62 and had to call and ask. We were there Friday through Monday. Seems a little ridiculous.
Supposed to have ocean side room. None available. Almost none of rooms are. Had to request maid service. For the price it should be automatic. Not sure if they were running hotel or disco bar. Music so loud all the time until after 9:00 at night. So loud we couldn’t enjoy even quit in our room 7 floors up and certainly not the patio bar beach-side We will NEVER stay there again
Thank you for providing feedback. I do apologize for the challenges you encountered. The hotel does receive numerous requests for ocean front upgrades but does have to honor reservations that booked the oceanfront rooms first. The hotel does have many events that are held outside such as weddings, and in addition typically has entertainment at the outside bar on the weekends. While many guests enjoy the entertainment and the atmosphere, I completely understand the frustration if you are trying to relax. We do hope that we have the opportunity to see you again so we can provide the stay and service you expect.
Property was nice. The staff for the breakfast buffet were superb. Mya took well care of us. The room had some stains on the floor and the bathroom had a certain smell to it. I think the cleaning of the rooms could improve and the bedroom pillows were not comfortable at all.
Thank you for providing feedback on your recent stay, we do appreciate it. We are glad to hear you enjoyed certain aspects of your stay but certainly apologize for the challenges you encountered and will share those with our team. We do hope we can be of service again so we can provide an even better experience.
Open-air hallways and dining lent a sense of safety during the pandemic. Accommodating staff, although appeared understaffed during the busy weekend. For an older hotel, generally well kept. Beautiful views and clean beach.
Thank you for taking the time to write a review. We are glad to hear you enjoyed your stay and felt safe during these times. We continually use our guest feedback on a daily basis with our teams. We do hope we can welcome you back and provide an even better experience.
Thank you for the rating. We do hope to see you again to show an even better experience.
Thank you for the 5 of 5 rating!
Shouldn't have to pay for parking. Just seems like they are getting you every where you turn now. Overall hotel was very convenient to everything, clean and staff was great.
Thank you for taking the time to write a review. We are glad to hear you found the hotel convenient and clean and were able to enjoy the service. We do hope we can welcome you back again very soon. sincerely, Alan F General Manager
Upgraded for $100 a night. Ended up on 7th out of 8 floors. End suite with a walk around balcony on top of the atlantic ocean.
Thank you for writing a review. We are very glad to hear you enjoyed your stay and the location of your room. We do hope we can be of service again soon.
The rooms are nice but small, not worth the price.
Thank you for the feedback, it is very important to us. I am sorry that you were not happy with the size of the room. The hotel does have numerous different sizes of guest rooms with various different lay outs. I do hope that we have the opportunity to see you again so we can provide a much better experience. Sincerely, Alan F General Manager
We didn’t even stay the whole night .. Got locked out of room twice .. Restaurant sucked.. Horrible service .. ( and I am a server so I am very understanding) .. Food was even worse .. The wires sticking out of AC unit .. Horrible paint smell.. Been to lots of the chain hotels and this was a new and horrible experience..
Thank you for taking the time to provide feedback on your recent stay. I am very sorry to hear abut your experience and we will certainly use your feedback to continue to improve the services at the hotel. We do hope that we have the opportunity to see you again in the future so we can provide a much better experience.
Thank you for the rating and review. While glad you enjoyed your stay and I sorry to hear you were not explained the parking charges at check in. We do hope to welcome you back again.