Luxury Hotels in Hotel Zone, Puerto Vallarta

"Experiencia muy decepcionante y lejos de justificar el precio. Llegamos puntuales al check-in y desde el inicio hubo insistencia incómoda para asistir a un “desayuno” promocional. A los 30 minutos intentamos reservar cena y ya no había disponibilidad. En el restaurante, de 4 platillos, 2 no estaban disponibles y faltaban básicos como papas a la francesa y aguacate. La calidad de alimentos, muy baja. Para cerrar, el balcón estaba sucio, con muebles llenos de excremento de palomas, evidenciando falta de limpieza por días. En general, pésima experiencia y muy mala relación calidad-precio. No lo recomendaría. Hay mejores opciones por casi el mismo precio."

"Room had a horrible hard bed! My view was awful blocked by a palm tree! There was no spa. And the gym was awful old and very very small! Asked for two double beds never did get them so had to share with son ! Low budget hotel you get what you pay for food was ok some staff was great others not so great ! If your travelling with kids on a lower budget this might be good but for comfort and relaxing not so much "

"This property needs up grading The top of the toilet was loose. there was no place to hang towels if you wanted to use them again The rooms could have been cleaner there was dust on the lamp and under the bed which had been there awhile. I had to ask the cleaner to wash the floor after a week of being thereOur room was cleaned at around 4:30 or later our house keeper could not speak English so was difficult to communicate The staff were excellent "