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Costa Club Punta Arena Hotel

2.5 out of 5.0

Recent guest reviews

We stayed at this location 3 years in a row. The second and third visit we had my parents and sister's family stay at the same location. Staff is very helpful. It may not be the best furniture but for the price it worked out fine. The location is a quick walk to town, shopping and night life.

It was good to relax, food was good, not expensive hotel, very nice beach, but you may not swim in the ocean, quards will not let you go in, it is very rocky and deep. You can wet your feet, that is all.

The staff were wonderful, polite, and helpful. We booked a 2 bedroom, with kitchenette. They do not have refrigerators.... Some have Stoves. Ours only had a sink. Definitely not what we expected. If you need those items - do not go here. Food was average. Location was an easy walk into downtown. Would only go back if we didn't want the kitchenette.

Just good for the price. The food is not so good. The rooms are very clean. Good location.

It is by far nothing fancy. However You Get what you pay for. All the other hotels near by we're almost 400 dollars a night. This is not a fancy hotel resort. You can't beat the price !!!

I WAS PART OF ALL INCLUSIVE AND FOOD REALLY BAD I GOT SICK TO DAYS ON THE ROAD DRINKS ARE REALLY CHEAP ROOM WITH NO LIGHTS AWFULL

This resort was great! The food was great, the drinks were OK, the room was clean but the bed was hard. If you want it to feel like you are at home.....stay home. If you want to feel like you are in Mexico this is the right place. It's a smaller resort, with the beach being a very short 1 minute path through the snack bar. The rooms are basic but very clean. We had no trouble getting them to fix anything that was not right. The location was great with only a 15 minute walk to the Malecon with all the shops and the night life. They have a nightly show that was ok, the only issue is the supper room opens at 7pm and the show is at 8pm. When they have the show at 8pm they turn out all the lights except the stage so it gets a bit difficult to see what your eating if you have come in late for supper. The only thing that we missed was having a fridge in the room. The big ugly abandoned building that is between this resort and the beach was just that, ugly! You could still see the ocean between and it wasn't as bad as we had read in a lot of reviews. It was just ugly. Would definately stay here again, the friends that we were with had stayed there before and would also stay there again.

Last minute overnight in Puerto Vallarta. Basic hotel, nothing special. Would not recommend, unless you just need a place to lay your head for the night.

Well at first I was not crazy about the Hotel. There were some minor things that need to be fixed in the room. It's an older hotel so dont expect it to be a top of the line hotel. But for the price you really can't complain. The Housekeepers really do a great job. [...] the bar tender was great and very friendly. The rest of the waiters and bartenders were good but [...] stands out. The food was pretty good and there was an ok selection to choose from. There was always alot of fresh fruits. The buffet restaurant "the forum" was closed for 5 of the 7 nights because the hotel was pretty empty so they moved the buffet to the outdoor restaurant which has a great atmosphere. The Forum Restaurant is indoors and had dinner shows when the hotel had more capacity. The shows were pretty good considering this is a small hotel. The 2 pools were clean. It was mostly families that stayed the week I was there so it was pretty peaceful and laid back. I would most likely stay there again.

We had a wonderful time at this hotel! There was a great number of people staying at the hotel so it wasn't crowded and crazy and the service was fantastic! The employees were always helpful and always looking for ways to go above and beyond! Our room was very clean and taken care of well by the maids each day. The food was great with a lot of choices for the whole family! Great location with really helpful employees! My only warning is that be really careful about which tours or excursions you buy because in our experience it was not at all what the salesman said it was going to be. It was supposed to be an hour of snorkeling at los arcos, which was only 30 min. and they didn't have enough equipment for everyone so we had to wait until people were done with theirs. Also there was a super strong current so there was a couple that got swept away and none of th employees on the boat did anything to help them even though a bunch of us were telling them that they needed help in english and spanish, but they didn't do anything. Luckily a private boat towed them back over to our boat. Then we were supposed to have 2 hours at one beach called las animas and 2 hours at another called Quimixto but it turned out we had to choose one or the other. Luckily we chose Quimixto because it had a waterfall you could hike into and it was wonderful, although we were almost trampled by a runaway horse. Anyways, I don't know if all of the excursions are like this, but in our experience it was nothing like what they salesman said, but we did buy ours from a salesman at Mega, so anyways just be careful!

This was hands down the WORST trip we have ever taken! To start off, we paid for private, round-trip airport transfer at $150.00. We did not receive the private transfer from the airport to the hotel upon arrival, then, from the hotel to the airport we were crammed into a very small taxi, and the cost was only $9.00! So, we paid $150.00 for a total taxi price of $18.00!! Then, when we arrived at the hotel, the check-in service was terrible! When we got to our room, the entire room was completely out-dated; the mattresses were 3 inches thick and like sleeping on concrete; the pillows were bricks; the toilet was broken and we had to fix it every time we used it; we went without hot water for showers for 2 days before we realized we had to light the hot water furnace hanging in the back room ourselves; after 6 days of being there the maid still could not figure out that we needed 4 towels for 4 people; no washcloths were ever provided so we went and bought our own; hand towels were provided occasionally; the shower door had broken glass on one side, so it leaked all over the floor; the toilet leaked on the floor; the music blaring from 11 pm - 4 am reminded us of a terrorist tactic, making it impossible to sleep doubled with the awful beds; the food service ran out of room to seat everyone every night at dinner, and ran out of glasses and forks almost every seating; the plates, glasses, and silverware were never clean; the very small pools (2) were over-crowded and cloudy; most of the service workers were very rude and not helpful; the front desk gave out our room number to a timeshare pusher, who then stalked us throughout town, taking pictures of our family while we were in a taxi, and accosted us at a red light, scaring our children terribly! And to top it all off, on our last day there my daughter's camera was stolen! Overall, we would NEVER recommend this resort to ANYONE! But, we did find some restaurants and people outside of the resort very nice and friendly...and a BIG shout out to the folks at Los Caracoles Restaurant and Bar! [...] (owners) and the whole staff were amazing! They made our trip bearable...

I read the reviews of other visitors before I left for Puerto Vallarta. I was more than pleasantly surprised. I was not expecting the traditional all-inclusive resort I had been to in other places, but I was not paying their prices either. I was able to discount the view of the semi-finished hotel between my hotel and the beach as there was nothing I could do about it. The service I experienced was exceptional and the staff must be commended for making my stay pleasant and enjoyable. During the week, the hotel was reasonably empty but on the weekends, starting Thursday, it began to fill up with many families from Jalisco and even Mexico City. Personally this was another opportunity to speak Spanish and I relished it. The food was mostly Mexican and not the typical all-inclusive buffet. I enjoyed this more authentic fare and who would not enjoy the unlimited beverages!!! The "shows" were interesting - not in the sense of passable - but genuinely interesting as I understood a fair amount of the banter between the host and the other guests. All in all, I believe that I got more than my money's worth. If you are looking for a high-end all-inclusive resort, go elsewhere. The Costa Club Punta Arena was what it advertised itself as and I was delighted to stay there.

Overall we had a decent trip.. I traveled to the Costa Club with my boyfried and our expectations were not high. After reading reviews we knew Costa Club was not going to be a 5 star hotel. things I liked: location was good - $5.00 cab ride to Malecon Beach was nice - not super busy but people to hang out with and always had a chair rooms were okay - we ended up with a great room location after moving from where we started. This probably made the trip. We were on the 1st level by the pool so we could sit outside on the lawn chairs and hang out. The bar was close to our room so we spent many happy hours right on our patio. Food was decent - We could always find something to eat Drinks were good - I was fine with the beer (although my boyfriend wasn't pleased), mixed drinks were strong and always waiting.. tip early and you will have great service! Dislikes: Pool - was always full of kids and not a lot of supervision. It also worried us that they were peeing in the pool. Hours of restaurant - I wasn't crazy about the snack bar so would have loved the buffet to be open longer. Hours of Bar - closed at 10 which was a bit early. All in all a good vacation and for what we paid it meet my expectations.

This was absolutely worth the money!! The staff was better than perfect! The hotel is close to everything-malecon,shops,dining, and clubs. The food was good-It had a buffet with many different choices-something for everyone. It is an older place but mantained well-our only complaint was that I had to go to the desk about 10 times in 10 days to get my key card for the rooom to work. We met great people and we also made friends with some of the staff-the bartenders are great. A tip goes a long way! Great-great-great staff!! If there was any bad they made up for it!

Costa Club Arena offers what you pay for. It is an older property but very well kept. Nice pool. Drinks plentiful but a bit weak. The food was not gourmet but good value for money.

Blvd. Francisco Medina Ascencio 1737 Puerto Vallarta JAL

Hotel highlights

  • Close to Malecon
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Las Glorias, Costa Club Punta Arena Hotel is within a mile (2 km) of sights such as Malecon and Teatro Vallarta. This 207-room resort welcomes guests with 3 outdoor pools, 2 restaurants, and free self parking. In central Puerto Vallarta, the resort is also close to Bay of Banderas and Camarones Beach.


Dining

Enjoy dining at "Los Helechos", one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 207 air-conditioned rooms provide phones. TVs come with cable channels. Free toiletries are also included.


Property features

Guests staying at Costa Club Punta Arena Hotel enjoy access to 3 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include 2 meeting rooms, a conference center, and a garden.

Room options

Family Suite, 2 Bedrooms

Full 1 | Sleeps 6

Guest reviews for Costa Club Punta Arena Hotel

Couples (3) Business (1) Family (4) Friends (3) Other (4)
4

good family trip

Families

We stayed at this location 3 years in a row. The second and third visit we had my parents and sister's family stay at the same location. Staff is very helpful. It may not be the best furniture but for the price it worked out fine. The location is a quick walk to town, shopping and night life.

By on Jul 29, 2015

4

good for relax

GetawayWithFriends

It was good to relax, food was good, not expensive hotel, very nice beach, but you may not swim in the ocean, quards will not let you go in, it is very rocky and deep. You can wet your feet, that is all.

By on Mar 22, 2012

2

good location - outdated - friendly, helpful staff

Singles

The staff were wonderful, polite, and helpful. We booked a 2 bedroom, with kitchenette. They do not have refrigerators.... Some have Stoves. Ours only had a sink. Definitely not what we expected. If you need those items - do not go here. Food was average. Location was an easy walk into downtown. Would only go back if we didn't want the kitchenette.

By on Feb 23, 2012

3

good for the price...

Couples

Just good for the price. The food is not so good. The rooms are very clean. Good location.

By on Feb 3, 2012

3

nothing fancy, great for the price !

Singles

It is by far nothing fancy. However You Get what you pay for. All the other hotels near by we're almost 400 dollars a night. This is not a fancy hotel resort. You can't beat the price !!!

By on Jan 14, 2012

1

really bad hotel

GetawayWithFriends

I WAS PART OF ALL INCLUSIVE AND FOOD REALLY BAD I GOT SICK TO DAYS ON THE ROAD DRINKS ARE REALLY CHEAP ROOM WITH NO LIGHTS AWFULL

By on Feb 20, 2011

3

great vacation for your money

Couples

This resort was great! The food was great, the drinks were OK, the room was clean but the bed was hard. If you want it to feel like you are at home.....stay home. If you want to feel like you are in Mexico this is the right place. It's a smaller resort, with the beach being a very short 1 minute path through the snack bar. The rooms are basic but very clean. We had no trouble getting them to fix anything that was not right. The location was great with only a 15 minute walk to the Malecon with all the shops and the night life. They have a nightly show that was ok, the only issue is the supper room opens at 7pm and the show is at 8pm. When they have the show at 8pm they turn out all the lights except the stage so it gets a bit difficult to see what your eating if you have come in late for supper. The only thing that we missed was having a fridge in the room. The big ugly abandoned building that is between this resort and the beach was just that, ugly! You could still see the ocean between and it wasn't as bad as we had read in a lot of reviews. It was just ugly. Would definately stay here again, the friends that we were with had stayed there before and would also stay there again.

By on Jan 24, 2011

1

glad it was only for 1 night

BusinessTravelers

Last minute overnight in Puerto Vallarta. Basic hotel, nothing special. Would not recommend, unless you just need a place to lay your head for the night.

By on Dec 31, 2010

4

great location and great housekeeping st

GetawayWithFriends

Well at first I was not crazy about the Hotel. There were some minor things that need to be fixed in the room. It's an older hotel so dont expect it to be a top of the line hotel. But for the price you really can't complain. The Housekeepers really do a great job. [...] the bar tender was great and very friendly. The rest of the waiters and bartenders were good but [...] stands out. The food was pretty good and there was an ok selection to choose from. There was always alot of fresh fruits. The buffet restaurant "the forum" was closed for 5 of the 7 nights because the hotel was pretty empty so they moved the buffet to the outdoor restaurant which has a great atmosphere. The Forum Restaurant is indoors and had dinner shows when the hotel had more capacity. The shows were pretty good considering this is a small hotel. The 2 pools were clean. It was mostly families that stayed the week I was there so it was pretty peaceful and laid back. I would most likely stay there again.

By on Apr 21, 2010

4

muy bueno!!

Families

We had a wonderful time at this hotel! There was a great number of people staying at the hotel so it wasn't crowded and crazy and the service was fantastic! The employees were always helpful and always looking for ways to go above and beyond! Our room was very clean and taken care of well by the maids each day. The food was great with a lot of choices for the whole family! Great location with really helpful employees! My only warning is that be really careful about which tours or excursions you buy because in our experience it was not at all what the salesman said it was going to be. It was supposed to be an hour of snorkeling at los arcos, which was only 30 min. and they didn't have enough equipment for everyone so we had to wait until people were done with theirs. Also there was a super strong current so there was a couple that got swept away and none of th employees on the boat did anything to help them even though a bunch of us were telling them that they needed help in english and spanish, but they didn't do anything. Luckily a private boat towed them back over to our boat. Then we were supposed to have 2 hours at one beach called las animas and 2 hours at another called Quimixto but it turned out we had to choose one or the other. Luckily we chose Quimixto because it had a waterfall you could hike into and it was wonderful, although we were almost trampled by a runaway horse. Anyways, I don't know if all of the excursions are like this, but in our experience it was nothing like what they salesman said, but we did buy ours from a salesman at Mega, so anyways just be careful!

By on Apr 17, 2010