Quality Inn Fort Campbell2.5 out of 5.0
Recent guest reviews
I have had a stroke and they were going to put us on 2nd floor with no elevator that way we would have to drag our suitcase up the outside stairs . When I told them that I needed a bottom floor room they put us in a handicap room which was fine other than there was no vanity in bathroom for my wife to set her makeup- hair products and items on . Room was very nice and a decent price and was next to interstate - across highway from a Dennys and about 4 miles down the highway from my Doctor appointment so it was quite handy for us .
Enjoyed our stay at this hotel. It was clean and updated. The bedding looked clean and fresh. The towels were super soft. There was a complimentary hot breakfast. The front desk staff were extremely friendly and welcoming. Good value for the money.
The staff, especially at check in and in the morning was very nice! You couldn't ask for a better staff. The room was clean and a good value for the money. If you're looking for an inexpensive hotel and a good free b'fast, this is the place.
Came into Fort Campbell late on a Friday night and booked a room at the Quality Inn. The bedding was clean and comfortable. However, the cabinet that held the refrigerator was broken and needed dusting. The front desk clerk were very pleasant.
A one night stay. They had evening snacks -- nachos. It was nothing but melted cheese, warm salsa, and chips with fruit punch drink, but they tried. The wifi was poor and there were folks in the lobby trying to get better wifi. Front desk personnel were nice. Room was clean. Breakfast in the morning was typical Quality Inn -- it filled me up and had healthy options. My room was first floor and only a few doors from lobby and the doors open up to the parking lot Very convenient to the highway.
From the warm welcome, including a welcome bag, to the comfortable beds, to the excellent choices for a hot breakfast, this is a very nice hotel. Very clean, friendly staff, and even complimentary soup and crackers until 7PM. We were very impressed!
The room was decent enough for the $. But I will say this I was impressed with the free breakfast, better than what I thought it would be. Biscuits &gravy, eggs, walffels, cereal, yogurt, although my husband said the coffee was bitter. We stopped at 11 at night along the way to another destination we chosen a non-smoking room but it lingered on the bedding.
So here’s the thing we had come in at 530 am on vacation. My husband and I had our four year old with us. Housekeeper knocked at 830 am. Then again at almost 11 rudely telling us we had to check out. We checked the policy and it says if you need later check out they will accommodate you. That is not the case. The front desk lady claimed to call the police on us if we didn’t either stay or go. I was floored. I have never been treated this way in my whole life. My child was crying scared to death that the police were going to take us away. They told us the manger would not be here until Monday. The manager shows up and speaks to my husband. There is a recording of the entire conversation and I have never seen anyone act so ugly in my entire life. To say the least do not stay here. They are so hateful. I will be posting reviews on every social media page I have. I will blog I will tell you the girl at the desk lied in front of her manager. The parking lot was empty and they were saying it was full. I have never been treated this way in my life. The manager was not ugly. Her employees are. Maintenance guy bucks up to my husband and walks him Out. Thankful I had my child with me in the car so he would never have to witness such cruelty. This is not the world I want him to witness. So sad. I was in tears, my son was crying. It was horrible and I have been traveling my entire life.
I made a room reservation about 2 weeks in advance, so checking in went smoothly. After bringing in our luggage, we discovered a leak in the ceiling that was dripping on the a/c system, and soaking the carpet. I went to the front desk and told her about this and all she said was " did you turn the sheets down yet?" She did not say sorry about the leak, so I imagine that she already knew about this problem. We got another room next to the vending machine, but had to keep our shoes on due to the very dirty carpet. We will not stay here again. Room 109 had the leak.
First, the lady at the desk was more concern with her cell phone than us. Once we got into the room. The deadbolt did not work, I asked to be moved, we moved next door. The Comforter was stained, there was white hair stopping up the drain in the shower, the gloves the cleaning person used were left on the luggage rack. The down blanket was torn, in fact, during the night my foot got caught in it. Breakfast was pretty good,
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Laundry facilities
Located 1.6 mi (2.6 km) from War Memorial Park, Quality Inn Fort Campbell is within a 10-minute drive of other popular attractions like Fort Campbell. This 63-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
A 32-inch TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.
Quality Inn Fort Campbell features free WiFi in public areas, coffee in a common area, and free newspapers. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.
Reviews from Trip Advisor
37.0% of guests recommend this hotelTotal of 59 reviews