Fine hotel, easy access. No ‘ breakfast bar’ due to COVID. Breakfast ‘ bag’ was fair. No one available at check- out so sign said to just leave keys on counter.
It was old and out dated. It smelled of mildew and the heated smelled like it was burning smoke when you turned it on
The location is great, everything is around. The service in the breakfast room was amazing. The only complaint I have is the clean it of the room, smells funny, the carpet is dirty, you don't see it because is dark grey but is noticeable is you walk bare feet and see you sole. There were two sofas in the room, not dirty, nasty dirty is the right word, especially on the armchair, I ask the front desk to take it out of the room.
What we really liked was the comfortable beds, and the cleanliness of the rooms. The Hotel was easily accessible from the road and in close proximity to most variety of restaurants.
I thought the facility was clean and I love the complimentary breakfast
We never got ther coffee replenished in our room. The pool never had clean towels available.
Air conditioner makes noise but worked well. Coffee maker did not work. Otherwise OK
This was are 5th stay at this Holiday Inn everything is always good. Thank you
We stayed 2 nights at this hotel. Although the staff were very helpful and attentive, the facility is showing it's age. The room was fairly clean, but I have seen much better. The bed (Pillow Top King) was not comfortable to me. The elevators had an unpleasant odor in them. This hotel, located between the city of Hopkinsville and I-24, was easy to find, with easy access from the street. Overall, the hotel was livable, but I would not choose to stay at this facility again.
Every time we come to Hopkinsville that is the Hotel of our choice. And we love it because we are able to bring our three dogs. The breakfast is the best. We just love it. The staff are so nice and helpful. Its close to everything.
The basic hotel amenities were fine but the wireless network was awful. It is slow and unreliable, I had to call to have the modem reset. I was not able to complete some work required due to the poor performance of the hotel wireless connection.
Everything was OK. Really enjoyed the size of the room and great Kitchen
The lobby, halls and room were very clean. The lounge area was nice, great staff with grea personalitys. Over all it was a fine place to stay.
Came to town to sight see on my way back home. The room was nice, beds comfy, free wifi, and even though I was next to the elevator I didn't hear it once. The only thing is I wish the curtains would have been able to close. I guess with me on the 3rd floor they thought that the shear drapes were good enough. Did not keep the sun out of my eyes though. Also when I got to the Hotel there was a conference going on and NO PARKING close by. That is important when one needs to park in handicap due to back problems.
The hotel staff was very friendly and great dealing with. The room was great, clean, and family friendly.
We were visiting the Fort Campbell area. We checked in late and out first thing in the morning. Although clean, the rooms were a bit dated; overall an average stay.
The hotel is clean and quiet, the rooms large and comfortable, no complaints. I didn't use the pool or fitness room so can't comment on that. Ate several meals in the restaurant and the food was well prepared, flavorful, and plentiful. Breakfast could be a bit inconsistent though with a nice fluffy omelet or pancake one day and the next day greasy or overdone. Every member of the staff that I met or dealt with was friendly, courteous and helpful. This is the second time I've stayed there and will do so again on my next trip to Fort Campbell. Hopkinsville is a hike to shopping or better dining, but has a Walmart and all of the usual fast food joints. A few local places are hiding in between. I didn't have a chance to try them out this trip.
The Holiday Inn was in a convenient location, and the staff was very nice. My only complaints would be my bathroom was kind of nasty, and the drain was messed up...tub kept filling up when taking a shower and would not drain for several hours. The room was kind of outdated, and the fitness center consisted of only 2 treadmills and a stairmaster...no weights or weight machines. The bar/restaurant was pretty decent with good service. Not bad, but not the best Holiday Inn I have ever stayed at.
Good location; overpriced restaurant with poor service; tired physical plant; excellent reception; comfortable rooms. Poor price-value proposition.
Located within a mile (2 km) of Trail of Tears Commemorative Park and Heritage Center, Wyndham Garden Hopkinsville is within 3 miles (5 km) of Jennie Stuart Health. This 3-star hotel has 101 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a to-go breakfast is served for a fee each morning from 6:00 AM to 6:30 AM.
All 101 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
Guests of Wyndham Garden Hopkinsville have access to an indoor pool, a health club, and a spa tub. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.
Fine hotel, easy access. No ‘ breakfast bar’ due to COVID. Breakfast ‘ bag’ was fair. No one available at check- out so sign said to just leave keys on counter.
It was old and out dated. It smelled of mildew and the heated smelled like it was burning smoke when you turned it on
Thank you for your review. I regret that you did not have a great stay with us. We are continually working to upgrade our hotel. We hope that you will choose to stay with us again. Thank you, Marci H Guest Services Manager
The location is great, everything is around. The service in the breakfast room was amazing. The only complaint I have is the clean it of the room, smells funny, the carpet is dirty, you don't see it because is dark grey but is noticeable is you walk bare feet and see you sole. There were two sofas in the room, not dirty, nasty dirty is the right word, especially on the armchair, I ask the front desk to take it out of the room.
What we really liked was the comfortable beds, and the cleanliness of the rooms. The Hotel was easily accessible from the road and in close proximity to most variety of restaurants.
Thank you for your 5 star review. We love to hear that our guests had a good time with us. We would love for you to stay with us the next time you are in our area. Thank you, Marci H Guest Services Manager
I thought the facility was clean and I love the complimentary breakfast
Thank you for your review. I am so glad that you enjoyed your time with us. Our great breakfast is just one of our amenities. We hope that you will choose to stay with us again in the future. Thank you, Marci H Guest Services Manager
We never got ther coffee replenished in our room. The pool never had clean towels available.
Thank you for providing feedback of your recent stay with us. We are very sorry that extra amenities were not provided to you. I will speak with our housekeeping supervisor about these issues. We hope that you will choose to stay with us again in the future. Thank you, Marci H Guest Services Manager
Air conditioner makes noise but worked well. Coffee maker did not work. Otherwise OK
Dear Guest, We appreciate your time in sharing the details of your recent experience with us. Know that your comment is important to us and that we are working hard to address these issues and improve upon the guest experience.
This was are 5th stay at this Holiday Inn everything is always good. Thank you
Thank you so much for your review of our hotel and for being such a loyal guest. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you visit Hopkinsville. Patricia Allende General Manager Holiday Inn Hopkinsville
We stayed 2 nights at this hotel. Although the staff were very helpful and attentive, the facility is showing it's age. The room was fairly clean, but I have seen much better. The bed (Pillow Top King) was not comfortable to me. The elevators had an unpleasant odor in them. This hotel, located between the city of Hopkinsville and I-24, was easy to find, with easy access from the street. Overall, the hotel was livable, but I would not choose to stay at this facility again.
Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our property and services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Patricia Allende General Manager
Every time we come to Hopkinsville that is the Hotel of our choice. And we love it because we are able to bring our three dogs. The breakfast is the best. We just love it. The staff are so nice and helpful. Its close to everything.
Thank you for staying with us! We appreciate your feedback. We utilize this information to help improve our staff and facility. We look forward to having you come back and experience a 5 Star experience!