If possible, stay at another place. The front desk worker spent more time on her phone with a friend than helping customers. Although helpful in regards to answering some questions about local transportation, the attitude that one put up with to get the information made for a less than desirable reputation. The room, in spite of having a broken faucet, was not bad overall. The front desk worker the next day WAS professional. However, the interaction with her colleague from the night before had already convinced me not to try this property again.
Staying at places like this remind me of why sometimes it is worth spending the extra cash and stay at a hotel where you'd actually want to sleep on the sheets. We were only there for the night so I just sucked it up, but the sheets had stains and cigarette burns and so did the curtains. The bathroom had a FOUL stench. Good thing I had some perfume left over so I ended up using the last of it to spray the room down. Also the lady that checked us in was on her phone the whole time, which honestly I don't really care, it just comes off unprofessional. The place is fine for a night, but just know that it's not going to be pleasant.
You get what you pay for. This hotel was dirty. The entire outside campus was covered with liter and looked unkept. Their entryway was uninviting and needed to be swept. These are things employees could do to improve the place at no cost. The room itself was dirty and they didn't change linen or give you new towels on a daily basis. Some of the people staying there looked suspect!!! Very noisy at night and a lot of activity around the place. This place was not worth the money I spent but I did like their location to everything. Overall, I wouldn't stay there again.
Location is good. The bed is uncomfortable, tv is too small & looked unkept.
This property is nice and worth the money. They got a new gm that wants to help as much as possible. The only thing about this place is the doors are not secured which they need to work on.
I stood at the counter for 30 minutes, no one ever came to check me in so I left.
Wouldn’t recommend to anyone, room was dirty so we switched rooms, came back after a little while to find cockroaches in the room.
The place is nice and big for the rooms. It comes with a full size refrigerator and a big microwave. The staff is more then helpful in making the best stay. I would tell all this is the best experience I have had in a cheap hotel.
Very nice customer service an my room is one of the best rooms they got prices are 39 plus tax is like 47 very nice place kid friendly pet friendly u come here a lot and stay
Booked a non smoking room that reaked of smoke and had cigarette burns on the comforter and the floors, as well as hair that was not mine or my boyfriends on the pillows. Fortunately we brought a comforter of our own because we were traveling a long distance so we slept on that instead. Does not have full size towels or any toiletries other than hand soap. Wish I read the reviews before I booked my room.
The bill they printed for me is very confusing. It includes the wrong state in address and credit card number I don't recognize. Strange!
Entire facility reeked of tobacco smoke, despite our room being non-smoking. Walls thin, heard the neighbors all night. Beds twin, small, hard. Was told they had a cot for extra guest, they did not. Asked for extra pillows - not available. Asked for two extra blankets, only had one, and it was pathetic. Power went out during one day, had no backup lighting for stairways, had to feel my way up and down with my hands. Had kitchenette, but no pots/pans, no utensils. Had one bar of soap in the shower, no shampoo/lotion/conditioner. I will never stay here again, and would not recommend it to anyone, friend or enemy!
The hotel smell, rooms are dirty, bathroom were in need of updates ( bath tub was slow to drain plus it had standing water in tub when we arrived.
This place I book an got there no rooms lady was very rude did not want to help drove 5 hr to get there was on a trip so I had to drive an find a place an that cost me more still waiting on my money back
Located within a leisurely stroll of Bigfoot 4 x 4 Inc, HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh is within a few miles (5 km) of Par-Tee Recreation Center. The 122 rooms at this hotel include kitchenettes, refrigerators, and microwaves.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and free toiletries. Other amenities include kitchenettes, refrigerators, and microwaves. Housekeeping is available on request.
Guests staying at HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh enjoy free WiFi in public areas, laundry facilities, and a vending machine. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
If possible, stay at another place. The front desk worker spent more time on her phone with a friend than helping customers. Although helpful in regards to answering some questions about local transportation, the attitude that one put up with to get the information made for a less than desirable reputation. The room, in spite of having a broken faucet, was not bad overall. The front desk worker the next day WAS professional. However, the interaction with her colleague from the night before had already convinced me not to try this property again.
Staying at places like this remind me of why sometimes it is worth spending the extra cash and stay at a hotel where you'd actually want to sleep on the sheets. We were only there for the night so I just sucked it up, but the sheets had stains and cigarette burns and so did the curtains. The bathroom had a FOUL stench. Good thing I had some perfume left over so I ended up using the last of it to spray the room down. Also the lady that checked us in was on her phone the whole time, which honestly I don't really care, it just comes off unprofessional. The place is fine for a night, but just know that it's not going to be pleasant.
You get what you pay for. This hotel was dirty. The entire outside campus was covered with liter and looked unkept. Their entryway was uninviting and needed to be swept. These are things employees could do to improve the place at no cost. The room itself was dirty and they didn't change linen or give you new towels on a daily basis. Some of the people staying there looked suspect!!! Very noisy at night and a lot of activity around the place. This place was not worth the money I spent but I did like their location to everything. Overall, I wouldn't stay there again.
Dear Keith, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we are making the corrective measures to correct this. Thank you and have a wonderful day.
Location is good. The bed is uncomfortable, tv is too small & looked unkept.
This property is nice and worth the money. They got a new gm that wants to help as much as possible. The only thing about this place is the doors are not secured which they need to work on.
Thank you very much for your review! Have a wonderful day!