Standard Room, 1 King Bed, Non Smoking, Balcony
from $39
Mountain Melodies Inn
2.0 out of 5.0
2.3
out of 5
Average Guest Review
See all 96 reviews
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Recent guest reviews
Parking was not beneficial. Especially since we had to pay $10.00 for parking. The parking lot is not big enough for bigger size trucks to park. When we arrived, we asked where we could park. Since we had a larger truck, we could not fit in the parking garage and tiny cars were parked in then open lot spots. I asked the front desk if there was another area, his exact words “I don’t know what to tell you. Figure it out” other than that, they stay was okay
I know now why we got such a good deal on this place. There was water damage and stains everywhere. Our room had a mildew smell and there was roaches.
I didn’t pay much for this hotel room. I planned to use it just to sleep. It was under $70 dollars. I don’t care about dings, dinks, wallpaper coming off in a few places, which were present. I do like outlets to have covers, some didn’t. I killed a couple roaches. They don’t bother me to much, I just don’t want to bring them home with me. The maid service is lacking (old pop can in the corner by heater) and you won’t get more Kleenex if you set the empty box out. (I don’t think they understand) There are no phones in the rooms. At least not mine. For the price, and location, I’d stay again. But I’d take me some roach spray. The beds sleep good for me and I hate paying very much to sleep! AC and Heat both good. I spent most of my time out or in the mountains, so I try to find a cheap place to sleep. There are several other places that offer low priced rooms this time of year. So you might want to do a walk through when you get to town.
Shocked at condition of inside hotel. Stained carpet run down. Elevator broke down first day so had to climb up and down 3 flights of stairs for five days. Both of us in 70’s with health problems so was very hard. Killer trying to carry luggage down those stairs. Worst hotel We ever stayed in. We do not recommend this hotel.
It needs an update, to have a Deep cleaning. New paint. Really bad.
The motel is in desperate need of renovation. Carpets needed replacing, lighting needed to be added to the rooms, and windows needed to be replaced, just to mention a few.
Looks like the are trying to renovate... hot tub broken, no wifi, breakfast fruit loops and mini bagels. Found a few creepy crawlers in the room. 2 ice machines-1 broken
I arrived early, but my room wasn't ready. I was told that it may not even be ready at the stated check in time. My room was not ready at check in. I didn't get towels until after 6:15 pm. The room stunk. The bed was hard. Shower head only came up to my chest. My white socks were black on the bottom from walking around in the room. The TV quit working properly. The bed was not properly made. I checked out after one night and have not been reembersed for the nights that I didn't stay.
My grandson had to sleep on the nasty floor No rollaway bed Food laid on the nasty floor in the hall way for the hold time we were their! Pillows and bedding terrible I notified better business and want that place inspection! More Than I can dau
No towels in room, housekeeping didn't come to room entire 3 days we were there. Phone in rooms don't work.
Very dirty in hallways (filthy carpet) and in the stairwell. Staff could not provide us with towels our first day there.
this hotel was so awful we didn't even stay the pool was dirty the rooms were the worst I have ever seen they were painting upstairs and the orders were unbearable The staff was nice and told us we could get a refund we then left.
Smelled horrible, went and bought my own sheet set and cover to use on the bed, underground parking area littered in graffiti, candy wrappers and cardboard left on floor, mattress covers had pee stains, pool was cloudy...very blue, but very cloudy, "hot tub" out of order. Literally the only good thing about it was the water pressure was awesome and it was near everything. Just walking down the hallway to the room made me feel dirty.
Not too bad or too good an average place to stay. Location of the hotel is good
The bed spread had not been cleaned, it had fresh red stains on it. The shower curtain had mud on it. The TV was not a flat screen but a small box type. There was wiring hanging down from beneath the air conditioner. One of the lamps had the switch broken off and to turn it on and off it had to be plugged in.
Nervous when we got off elevator and saw marks on the hallway walls. Wallpaper was peeling and looked damaged from moisture. Room was clean, but the pillows were the worst I have ever slept on. They were basically flat. Breakfast was good and staff was nice.
Hot tub not working, breakfast was minimal, painy in carpets all hall and carpet in room was filthy. Saw a roach on the wall and told housekeeping, who killed it w the bottom of a spray bottle, then went back to her job. Toilet over flowed all over carpet and bathroom. Was moved to a different room and saw a bug. Maintenance man confirmed it to be a bed bug! We left at that very moment! Was only given that night and the next night's refund. Don't waste your money! We found an extremely nicer hotel that was clean and comfortable with a better breakfast for only a few dollars more.
First room had the most horrible odor, no phone, extra small TV, no microwave, broken jacuzzi, refrigerator that was frozen over and not working, and nasty cigarette butts covering the outside deck. Second room they moved us to was cleaner and better. Broken tissue holder. Maids always left a minimal amount of toilet tissue and towels. Bed was the hardest one I have ever slept on and I like a firm bed. The microwave and coffee maker that were available according to the amenities list was down by the lobby...not in the rooms. Only one working ice machine on third floor. Only decent Continental breakfast was on weekends. I will never stay at this motel again!!! Although, watching the maintenance guys do their jobs did provide us a humorous outlet...one that I am sure OSHA would also like to see.
Loved the terrace. Convienient to everything. Ice machine wasnt the best and breakfast was limited.
Staff let themselves in with no warning and after cleaning we had stuff missing from our room
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Mountain Melodies Inn places you next to Smoky Mountain Opry and within a 10-minute walk of WonderWorks. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Centrally located in Pigeon Forge, the hotel is also a short walk from Hatfield and McCoy Dinner Show and The Grand Majestic Theater.
Dining
Free continental breakfast is served each morning from 7:30 AM to 10 AM.
Rooms
The 84 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Free local calls and free toiletries are other standard amenities.
Property features
At Mountain Melodies Inn, guests have access to a children's pool, free WiFi in public areas, and a seasonal outdoor pool. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and a fireplace in the lobby.
Guest reviews for Mountain Melodies Inn
Everyone
Parking was not beneficial. Especially since we had to pay $10.00 for parking. The parking lot is not big enough for bigger size trucks to park. When we arrived, we asked where we could park. Since we had a larger truck, we could not fit in the parking garage and tiny cars were parked in then open lot spots. I asked the front desk if there was another area, his exact words “I don’t know what to tell you. Figure it out” other than that, they stay was okay
Everyone
I know now why we got such a good deal on this place. There was water damage and stains everywhere. Our room had a mildew smell and there was roaches.
Review comment
Manager responded on Dec 19, 2017
We strive to give every guest an enjoyable and memorable experience. Thank you for the comments regarding the condition of your room. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
a cheap room for 5 nights
Everyone
I didn’t pay much for this hotel room. I planned to use it just to sleep. It was under $70 dollars. I don’t care about dings, dinks, wallpaper coming off in a few places, which were present. I do like outlets to have covers, some didn’t. I killed a couple roaches. They don’t bother me to much, I just don’t want to bring them home with me. The maid service is lacking (old pop can in the corner by heater) and you won’t get more Kleenex if you set the empty box out. (I don’t think they understand) There are no phones in the rooms. At least not mine. For the price, and location, I’d stay again. But I’d take me some roach spray. The beds sleep good for me and I hate paying very much to sleep! AC and Heat both good. I spent most of my time out or in the mountains, so I try to find a cheap place to sleep. There are several other places that offer low priced rooms this time of year. So you might want to do a walk through when you get to town.
Review comment
Manager responded on Nov 17, 2017
I appreciate that you've taken the time to bring this to our attention. We truly value the feedback regarding our outlets and location. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
not a nice hotel
Everyone
Shocked at condition of inside hotel. Stained carpet run down. Elevator broke down first day so had to climb up and down 3 flights of stairs for five days. Both of us in 70’s with health problems so was very hard. Killer trying to carry luggage down those stairs. Worst hotel We ever stayed in. We do not recommend this hotel.
Review comment
Manager responded on Nov 5, 2017
We appreciate that you've taken the time to share with us regarding the condition of our hotel and I apologize for the malfunction of the elevator that caused you so much inconvenience. We hope you'll return to enjoy improvements made in our policies, accommodations and services. it would be a pleasure to see you again and provide you better hotel experience. Thank you.
conviient
Everyone
It needs an update, to have a Deep cleaning. New paint. Really bad.
Review comment
Manager responded on Oct 19, 2017
We greatly appreciate your feedback with a constructive note. We thank you for bringing into our attention of the concern you raise rest assure that we will address it to the management the soonest possible time. We hope you return so that we can show you how we grow and evolve.
motel that needs renovating
Everyone
The motel is in desperate need of renovation. Carpets needed replacing, lighting needed to be added to the rooms, and windows needed to be replaced, just to mention a few.
Review comment
Manager responded on Oct 5, 2017
We regret to learn that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. We want to apologize for the housekeeping issues that you experienced when staying, we will address this immediately. We are always looking for ways to improve upon the guest experience and We hope you will return to see how we continue to grow and evolve.
Everyone
Looks like the are trying to renovate... hot tub broken, no wifi, breakfast fruit loops and mini bagels. Found a few creepy crawlers in the room. 2 ice machines-1 broken
Review comment
Manager responded on Sep 11, 2017
I regret you were unhappy with your stay at our hotel. Our management will address issue/s you highlighted in your feedback. Thank you for staying with us, and we hope to have the opportunity of providing your next accommodation needs. Kind regards.
checked out after one night
Everyone
I arrived early, but my room wasn't ready. I was told that it may not even be ready at the stated check in time. My room was not ready at check in. I didn't get towels until after 6:15 pm. The room stunk. The bed was hard. Shower head only came up to my chest. My white socks were black on the bottom from walking around in the room. The TV quit working properly. The bed was not properly made. I checked out after one night and have not been reembersed for the nights that I didn't stay.
Review comment
Manager responded on Aug 13, 2017
We aim to be as helpful and accommodating as possible, thoug it sometimes happen that our rooms are filled and we must wait to check in new guests until the rooms have been vacated and cleaned. We will immediately address to the management all of the issue you mentioned and make sure that a corrective actions are to be done to ensure that this will never happen again. We hope you return to show you a far better experience.
from hell
Everyone
My grandson had to sleep on the nasty floor No rollaway bed Food laid on the nasty floor in the hall way for the hold time we were their! Pillows and bedding terrible I notified better business and want that place inspection! More Than I can dau
Review comment
Manager responded on Aug 1, 2017
I do apologize that your recent stay here at our hotel fell short on meeting your exacting service and accommodation needs. It is very unlikely for our staff to provide our guests unkempt guestroom nonetheless, I assure you that your feedback will not go unnoticed. We look forward to serving you again. Kind regards.
disappointing
Everyone
No towels in room, housekeeping didn't come to room entire 3 days we were there. Phone in rooms don't work.
Review comment
Manager responded on Jul 22, 2017
Were sorry you were unhappy with your stay at our hotel. Report is sent in reference to your feedback. Our management will address issue/s you experienced. Thank you for staying with us, and we hope to have the opportunity of providing your next accommodation needs and serve you better. Kind regards.
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our parking and area. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.