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Mountain Melodies Inn

2.0 out of 5.0

Recent guest reviews

I didn’t pay much for this hotel room. I planned to use it just to sleep. It was under $70 dollars. I don’t care about dings, dinks, wallpaper coming off in a few places, which were present. I do like outlets to have covers, some didn’t. I killed a couple roaches. They don’t bother me to much, I just don’t want to bring them home with me. The maid service is lacking (old pop can in the corner by heater) and you won’t get more Kleenex if you set the empty box out. (I don’t think they understand) There are no phones in the rooms. At least not mine. For the price, and location, I’d stay again. But I’d take me some roach spray. The beds sleep good for me and I hate paying very much to sleep! AC and Heat both good. I spent most of my time out or in the mountains, so I try to find a cheap place to sleep. There are several other places that offer low priced rooms this time of year. So you might want to do a walk through when you get to town.

Shocked at condition of inside hotel. Stained carpet run down. Elevator broke down first day so had to climb up and down 3 flights of stairs for five days. Both of us in 70’s with health problems so was very hard. Killer trying to carry luggage down those stairs. Worst hotel We ever stayed in. We do not recommend this hotel.

It needs an update, to have a Deep cleaning. New paint. Really bad.

The motel is in desperate need of renovation. Carpets needed replacing, lighting needed to be added to the rooms, and windows needed to be replaced, just to mention a few.

Looks like the are trying to renovate... hot tub broken, no wifi, breakfast fruit loops and mini bagels. Found a few creepy crawlers in the room. 2 ice machines-1 broken

I arrived early, but my room wasn't ready. I was told that it may not even be ready at the stated check in time. My room was not ready at check in. I didn't get towels until after 6:15 pm. The room stunk. The bed was hard. Shower head only came up to my chest. My white socks were black on the bottom from walking around in the room. The TV quit working properly. The bed was not properly made. I checked out after one night and have not been reembersed for the nights that I didn't stay.

My grandson had to sleep on the nasty floor No rollaway bed Food laid on the nasty floor in the hall way for the hold time we were their! Pillows and bedding terrible I notified better business and want that place inspection! More Than I can dau

No towels in room, housekeeping didn't come to room entire 3 days we were there. Phone in rooms don't work.

Very dirty in hallways (filthy carpet) and in the stairwell. Staff could not provide us with towels our first day there.

this hotel was so awful we didn't even stay the pool was dirty the rooms were the worst I have ever seen they were painting upstairs and the orders were unbearable The staff was nice and told us we could get a refund we then left.

Smelled horrible, went and bought my own sheet set and cover to use on the bed, underground parking area littered in graffiti, candy wrappers and cardboard left on floor, mattress covers had pee stains, pool was cloudy...very blue, but very cloudy, "hot tub" out of order. Literally the only good thing about it was the water pressure was awesome and it was near everything. Just walking down the hallway to the room made me feel dirty.

Not too bad or too good an average place to stay. Location of the hotel is good

The bed spread had not been cleaned, it had fresh red stains on it. The shower curtain had mud on it. The TV was not a flat screen but a small box type. There was wiring hanging down from beneath the air conditioner. One of the lamps had the switch broken off and to turn it on and off it had to be plugged in.

Nervous when we got off elevator and saw marks on the hallway walls. Wallpaper was peeling and looked damaged from moisture. Room was clean, but the pillows were the worst I have ever slept on. They were basically flat. Breakfast was good and staff was nice.

Hot tub not working, breakfast was minimal, painy in carpets all hall and carpet in room was filthy. Saw a roach on the wall and told housekeeping, who killed it w the bottom of a spray bottle, then went back to her job. Toilet over flowed all over carpet and bathroom. Was moved to a different room and saw a bug. Maintenance man confirmed it to be a bed bug! We left at that very moment! Was only given that night and the next night's refund. Don't waste your money! We found an extremely nicer hotel that was clean and comfortable with a better breakfast for only a few dollars more.

First room had the most horrible odor, no phone, extra small TV, no microwave, broken jacuzzi, refrigerator that was frozen over and not working, and nasty cigarette butts covering the outside deck. Second room they moved us to was cleaner and better. Broken tissue holder. Maids always left a minimal amount of toilet tissue and towels. Bed was the hardest one I have ever slept on and I like a firm bed. The microwave and coffee maker that were available according to the amenities list was down by the lobby...not in the rooms. Only one working ice machine on third floor. Only decent Continental breakfast was on weekends. I will never stay at this motel again!!! Although, watching the maintenance guys do their jobs did provide us a humorous outlet...one that I am sure OSHA would also like to see.

Loved the terrace. Convienient to everything. Ice machine wasnt the best and breakfast was limited.

Staff let themselves in with no warning and after cleaning we had stuff missing from our room

There are real metal keys. The carpet needs to be replaced. The halls need to be painted. There are no blankets under the duvets (which I always remove). Parking isn't the easiesst. HOWEVER, it's CLEAN. I've been 5 times now, and it's always been clean. We take our own blankets since we don't like hotel duvets. We run and ask for more towels or wash cloths or pillows if we are shorted, and the staff is always nice. And, it's cheap, so it's easy to come more often. I recommend to all who want cheap but not those who like the resort type experience. It's a clean, safe, cheap hotel in a great spot.

The room we checked into had not even been cleaned yet. Stuff on the floors and the bed was unmade. There was a hole in the wall. Stains all over the floors.

Room options

Deluxe Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 5

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, 2 Bedrooms, Non Smoking

Queen 3 | Sleeps 6

Honeymoon Suite, Non Smoking

King 1 | Full 1 | Sleeps 4

Guest reviews for Mountain Melodies Inn

Everyone (38) Couples (19) Business (2) Students (1) Family (28) Other (2) Friends (4)
3

a cheap room for 5 nights

Everyone

I didn’t pay much for this hotel room. I planned to use it just to sleep. It was under $70 dollars. I don’t care about dings, dinks, wallpaper coming off in a few places, which were present. I do like outlets to have covers, some didn’t. I killed a couple roaches. They don’t bother me to much, I just don’t want to bring them home with me. The maid service is lacking (old pop can in the corner by heater) and you won’t get more Kleenex if you set the empty box out. (I don’t think they understand) There are no phones in the rooms. At least not mine. For the price, and location, I’d stay again. But I’d take me some roach spray. The beds sleep good for me and I hate paying very much to sleep! AC and Heat both good. I spent most of my time out or in the mountains, so I try to find a cheap place to sleep. There are several other places that offer low priced rooms this time of year. So you might want to do a walk through when you get to town.

By , from IN on Nov 15, 2017

Review comment responded on Nov 17, 2017

I appreciate that you've taken the time to bring this to our attention. We truly value the feedback regarding our outlets and location. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.

1

not a nice hotel

Everyone

Shocked at condition of inside hotel. Stained carpet run down. Elevator broke down first day so had to climb up and down 3 flights of stairs for five days. Both of us in 70’s with health problems so was very hard. Killer trying to carry luggage down those stairs. Worst hotel We ever stayed in. We do not recommend this hotel.

By , from ohio on Nov 1, 2017

Review comment responded on Nov 5, 2017

We appreciate that you've taken the time to share with us regarding the condition of our hotel and I apologize for the malfunction of the elevator that caused you so much inconvenience. We hope you'll return to enjoy improvements made in our policies, accommodations and services. it would be a pleasure to see you again and provide you better hotel experience. Thank you.

2

conviient

Everyone

It needs an update, to have a Deep cleaning. New paint. Really bad.

By , from pigeon forge on Oct 11, 2017

Review comment responded on Oct 19, 2017

We greatly appreciate your feedback with a constructive note. We thank you for bringing into our attention of the concern you raise rest assure that we will address it to the management the soonest possible time. We hope you return so that we can show you how we grow and evolve.

1

motel that needs renovating

Everyone

The motel is in desperate need of renovation. Carpets needed replacing, lighting needed to be added to the rooms, and windows needed to be replaced, just to mention a few.

By , from Georgia on Oct 1, 2017

Review comment responded on Oct 5, 2017

We regret to learn that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. We want to apologize for the housekeeping issues that you experienced when staying, we will address this immediately. We are always looking for ways to improve upon the guest experience and We hope you will return to see how we continue to grow and evolve.

1
Everyone

Looks like the are trying to renovate... hot tub broken, no wifi, breakfast fruit loops and mini bagels. Found a few creepy crawlers in the room. 2 ice machines-1 broken

By on Sep 6, 2017

Review comment responded on Sep 11, 2017

I regret you were unhappy with your stay at our hotel. Our management will address issue/s you highlighted in your feedback. Thank you for staying with us, and we hope to have the opportunity of providing your next accommodation needs. Kind regards.

1

checked out after one night

Everyone

I arrived early, but my room wasn't ready. I was told that it may not even be ready at the stated check in time. My room was not ready at check in. I didn't get towels until after 6:15 pm. The room stunk. The bed was hard. Shower head only came up to my chest. My white socks were black on the bottom from walking around in the room. The TV quit working properly. The bed was not properly made. I checked out after one night and have not been reembersed for the nights that I didn't stay.

By , from Cleveland, TN on Aug 9, 2017

Review comment responded on Aug 13, 2017

We aim to be as helpful and accommodating as possible, thoug it sometimes happen that our rooms are filled and we must wait to check in new guests until the rooms have been vacated and cleaned. We will immediately address to the management all of the issue you mentioned and make sure that a corrective actions are to be done to ensure that this will never happen again. We hope you return to show you a far better experience.

1

from hell

Everyone

My grandson had to sleep on the nasty floor No rollaway bed Food laid on the nasty floor in the hall way for the hold time we were their! Pillows and bedding terrible I notified better business and want that place inspection! More Than I can dau

By , from elizabethtown on Jul 23, 2017

Review comment responded on Aug 1, 2017

I do apologize that your recent stay here at our hotel fell short on meeting your exacting service and accommodation needs. It is very unlikely for our staff to provide our guests unkempt guestroom nonetheless, I assure you that your feedback will not go unnoticed. We look forward to serving you again. Kind regards.

2

disappointing

Everyone

No towels in room, housekeeping didn't come to room entire 3 days we were there. Phone in rooms don't work.

By on Jul 11, 2017

Review comment responded on Jul 22, 2017

We’re sorry you were unhappy with your stay at our hotel. Report is sent in reference to your feedback. Our management will address issue/s you experienced. Thank you for staying with us, and we hope to have the opportunity of providing your next accommodation needs and serve you better. Kind regards.

2

poorly maintained motel

Everyone

Very dirty in hallways (filthy carpet) and in the stairwell. Staff could not provide us with towels our first day there.

By on Jul 9, 2017

Review comment responded on Jul 21, 2017

Thank you for sharing with us your recent experience at our hotel. We can assure you that each and every member of our team goes an extra mile to assist our valued guests and certainly they must have tried their best to assist you during your stay. Nevertheless, I would like to extend our sincerest apologies if you did not feel the same way. We hope you will give us another opportunity to serve you.

1
Students

this hotel was so awful we didn't even stay the pool was dirty the rooms were the worst I have ever seen they were painting upstairs and the orders were unbearable The staff was nice and told us we could get a refund we then left.

By on Jul 8, 2017

Review comment responded on Jul 22, 2017

I am sorry for the inconvenience die to the ongoing improvement when you were supposed to stay at our hotel. We hope to having the chance to make up for the setback you experienced in the near future. Kind regards.