Deluxe Room, 2 Queen Beds, Non Smoking
from $43
Mountain Melodies Inn
2.0 out of 5.0
2.4
out of 5
Average Guest Review
See all 87 reviews
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Recent guest reviews
No towels in room, housekeeping didn't come to room entire 3 days we were there. Phone in rooms don't work.
Very dirty in hallways (filthy carpet) and in the stairwell. Staff could not provide us with towels our first day there.
this hotel was so awful we didn't even stay the pool was dirty the rooms were the worst I have ever seen they were painting upstairs and the orders were unbearable The staff was nice and told us we could get a refund we then left.
Smelled horrible, went and bought my own sheet set and cover to use on the bed, underground parking area littered in graffiti, candy wrappers and cardboard left on floor, mattress covers had pee stains, pool was cloudy...very blue, but very cloudy, "hot tub" out of order. Literally the only good thing about it was the water pressure was awesome and it was near everything. Just walking down the hallway to the room made me feel dirty.
Not too bad or too good an average place to stay. Location of the hotel is good
The bed spread had not been cleaned, it had fresh red stains on it. The shower curtain had mud on it. The TV was not a flat screen but a small box type. There was wiring hanging down from beneath the air conditioner. One of the lamps had the switch broken off and to turn it on and off it had to be plugged in.
Nervous when we got off elevator and saw marks on the hallway walls. Wallpaper was peeling and looked damaged from moisture. Room was clean, but the pillows were the worst I have ever slept on. They were basically flat. Breakfast was good and staff was nice.
Hot tub not working, breakfast was minimal, painy in carpets all hall and carpet in room was filthy. Saw a roach on the wall and told housekeeping, who killed it w the bottom of a spray bottle, then went back to her job. Toilet over flowed all over carpet and bathroom. Was moved to a different room and saw a bug. Maintenance man confirmed it to be a bed bug! We left at that very moment! Was only given that night and the next night's refund. Don't waste your money! We found an extremely nicer hotel that was clean and comfortable with a better breakfast for only a few dollars more.
First room had the most horrible odor, no phone, extra small TV, no microwave, broken jacuzzi, refrigerator that was frozen over and not working, and nasty cigarette butts covering the outside deck. Second room they moved us to was cleaner and better. Broken tissue holder. Maids always left a minimal amount of toilet tissue and towels. Bed was the hardest one I have ever slept on and I like a firm bed. The microwave and coffee maker that were available according to the amenities list was down by the lobby...not in the rooms. Only one working ice machine on third floor. Only decent Continental breakfast was on weekends. I will never stay at this motel again!!! Although, watching the maintenance guys do their jobs did provide us a humorous outlet...one that I am sure OSHA would also like to see.
Loved the terrace. Convienient to everything. Ice machine wasnt the best and breakfast was limited.
Staff let themselves in with no warning and after cleaning we had stuff missing from our room
There are real metal keys. The carpet needs to be replaced. The halls need to be painted. There are no blankets under the duvets (which I always remove). Parking isn't the easiesst. HOWEVER, it's CLEAN. I've been 5 times now, and it's always been clean. We take our own blankets since we don't like hotel duvets. We run and ask for more towels or wash cloths or pillows if we are shorted, and the staff is always nice. And, it's cheap, so it's easy to come more often. I recommend to all who want cheap but not those who like the resort type experience. It's a clean, safe, cheap hotel in a great spot.
The room we checked into had not even been cleaned yet. Stuff on the floors and the bed was unmade. There was a hole in the wall. Stains all over the floors.
the rooms were nasty, the jukazzi didnt work, most of the nozzles were gone and the switch was completely missing. they sent me to two more rooms and they were as bad, with same problems. we could either watch tv or plug in the refrigerator. one side of socket was burned out, a fire hazard. the hotel was a dump and we had a honeymoon suite. we stayed one night and left.
TWO ROOM SUITE LAYOUT WAS POORLY THOUGHT OUT. AIR CONDITIONER WAS ONLY IN ONE ROOM. HAD TO GO FROM SECOND ROOM THROUGH FIRST ROOM TO GET TO THE BATHROOM AND VANITY WAS IN THE FIRST ROOM. PAINT WAS PEELING, WALLPAPER WAS COMING LOOSE AT ALL SEAMS, PILLOWS WERE POOR EXCUSES FOR EVEN MOTEL PILLOWS, ETC.. ELEVATOR AND HALLWAY CARPETS WERE DIRTY. PARKING WAS IN AN UNDERGROUND "DUNGEON". NEED I SAY MORE.
They need to clean this hotel. Carpet in hall was terrible.
It was either under reconstruction or in much need of reconstruction. I couldn't really tell.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Mountain Melodies Inn places you next to Smoky Mountain Opry and within a 10-minute walk of WonderWorks. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Centrally located in Pigeon Forge, the hotel is also a short walk from Hatfield and McCoy Dinner Show and The Grand Majestic Theater.
Dining
Free continental breakfast is served each morning from 7:30 AM to 10 AM.
Rooms
The 84 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries. Free local calls and ironing boards are other standard amenities.
Property features
At Mountain Melodies Inn, guests have access to a children's pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a fireplace in the lobby.
Guest reviews for Mountain Melodies Inn
disappointing
Everyone
No towels in room, housekeeping didn't come to room entire 3 days we were there. Phone in rooms don't work.
poorly maintained motel
Everyone
Very dirty in hallways (filthy carpet) and in the stairwell. Staff could not provide us with towels our first day there.
Students
this hotel was so awful we didn't even stay the pool was dirty the rooms were the worst I have ever seen they were painting upstairs and the orders were unbearable The staff was nice and told us we could get a refund we then left.
nope, never again!
Everyone
Smelled horrible, went and bought my own sheet set and cover to use on the bed, underground parking area littered in graffiti, candy wrappers and cardboard left on floor, mattress covers had pee stains, pool was cloudy...very blue, but very cloudy, "hot tub" out of order. Literally the only good thing about it was the water pressure was awesome and it was near everything. Just walking down the hallway to the room made me feel dirty.
location is good
Everyone
Not too bad or too good an average place to stay. Location of the hotel is good
Review comment
Manager responded on Jul 12, 2017
We appreciate your time in sharing your thoughts following your recent stay here at Mountain Melodies Inn Pigeon Forge. Rest assured that we will do our best to ensure your satisfaction on your future visits.
Everyone
The bed spread had not been cleaned, it had fresh red stains on it. The shower curtain had mud on it. The TV was not a flat screen but a small box type. There was wiring hanging down from beneath the air conditioner. One of the lamps had the switch broken off and to turn it on and off it had to be plugged in.
Review comment
Manager responded on Jul 12, 2017
I am very sorry you were disappointed with the status of clean and found stains on our sheets. This is very unlikely nonetheless, your review will be shared with our management and team for verification and ensure this is addressed appropriately. We appreciate your time in bring your concerns to our attention. We look forward to serving you again. Kind regards.
weekend getaway
Families
Nervous when we got off elevator and saw marks on the hallway walls. Wallpaper was peeling and looked damaged from moisture. Room was clean, but the pillows were the worst I have ever slept on. They were basically flat. Breakfast was good and staff was nice.
Review comment
Manager responded on Jul 12, 2017
Thanks for choosing to stay here at Mountain Melodies Inn Pigeon Forge. I regret that you were uncomfortable during your recent stay with us. Your feedback on the condition of clean in our hallway wall, wallpapers will be checked and corrected. I assure you that this is addressed accordingly. We look forward to serving you again soon. Kind regards.
worse hotel experience
Everyone
Hot tub not working, breakfast was minimal, painy in carpets all hall and carpet in room was filthy. Saw a roach on the wall and told housekeeping, who killed it w the bottom of a spray bottle, then went back to her job. Toilet over flowed all over carpet and bathroom. Was moved to a different room and saw a bug. Maintenance man confirmed it to be a bed bug! We left at that very moment! Was only given that night and the next night's refund. Don't waste your money! We found an extremely nicer hotel that was clean and comfortable with a better breakfast for only a few dollars more.
Review comment
Manager responded on Jul 9, 2017
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your stay with us, especially that we were not able to address the issues right away.Thank you so much for bringing this matter to our attention I want to assure you that we are thoroughly investigating this claim and we are taking the necessary precautions to ensure that nothing is missed. I hope you give us a chance to serve you again and will experience the improvements made with our service.
nasty smells and some lousy desk attendants!
Everyone
First room had the most horrible odor, no phone, extra small TV, no microwave, broken jacuzzi, refrigerator that was frozen over and not working, and nasty cigarette butts covering the outside deck. Second room they moved us to was cleaner and better. Broken tissue holder. Maids always left a minimal amount of toilet tissue and towels. Bed was the hardest one I have ever slept on and I like a firm bed. The microwave and coffee maker that were available according to the amenities list was down by the lobby...not in the rooms. Only one working ice machine on third floor. Only decent Continental breakfast was on weekends. I will never stay at this motel again!!! Although, watching the maintenance guys do their jobs did provide us a humorous outlet...one that I am sure OSHA would also like to see.
Review comment
Manager responded on Jul 4, 2017
We want to apologize for the issues that you experienced.Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards.
nice stay.
Everyone
Loved the terrace. Convienient to everything. Ice machine wasnt the best and breakfast was limited.
Review comment
Manager responded on May 18, 2017
Your positive review means a lot to us. We are happy to learn that you enjoyed the value and quality of accommodation we provided during your visit. We will do our best to make your next stay a better experience.
I am so sorry to hear that you were disappointed with your stay here at Mountain Melodies Inn Pigeon Forge. Your feedback on the sheets, condition of clean and your overall assessment of your stay with us is escalated, our key people will verify your stay with us in order to address your review accordingly. Kind regards.