South Seas Island Resort on Captiva Island is just amazing.
Everything was fantastic. Yes no doubt this is a bit of a pricey vacation but I felt you got your money’s worth. Everyone was very nice and tried their hardest to make everything perfect. Highly recommend for a great trip to Sanibel/Captiva.
Excellent staff, beaches, recreation and lodging. Rent a car
Clean, friendly staff. Beautiful, laid back areas... but limited options depending where you are located, and many times areas close pretty early. Some amenities done at 5pm! In some cases you were out of luck past 8 or 9pm for food or entertainment.
This is a fair condominium time share destination. It is a poor experience for the general public.
Beautiful location. We stayed at the harborside marina hotel, which was in a great location. Close to the pools, waterslides, golf, Captiva Cruises, Sunset beach, restaurants, general store, ice cream parlor, etc. The staff at The Pointe restaurant, at check-in, and at our luau party were fantastic! But some of the staff at the pool/slide area were terrible. It was a cold weekend, and they were probably unhappy having to work at the pool area in the cold/windy weather. They were extremely rude and inhospitable. Accommodations were fine, but definitely not ultra luxurious and seemed a bit overpriced. But we still had a wonderful time. Really appreciated the heated pools. The kids still swam in 50 degree weather. Our friends stayed at the Beach Villas closer to the entrance of the resort area, and they had a lovely beach view and were close to Doc Ford's restaurant and the arcade (great place for the kids). That was nice, but I still preferred our location at the hotel and the north end of the resort.
We had a great time. I think there should be a shell cleaning station
Property was gorgeous food was amazing staff was fantastic room was terrible and didn’t match any other experience.
Options on what To do.
While the resort itself was well maintained, the room that we had was dirty. When we got to the resort, there was old food in cabinets along with sand and garbage on the floors. Even after having it cleaned, we still had hair in the bathrooms. The service from staff was not ideal either. We had to call over five times in order to get a crib delivered (which I had called previously to arrange). This process was over a seven hour stretch. The location and pools were absolutely beautiful so it was really disappointing that the room itself and staff did not meet expectations.
Beautiful location. Within walking distance to shops and restaurants. A little pricey, but we would stay again!
I liked the overall size and number of activities available.
South Seas Island Resort places you within a 10-minute stroll of Captiva Beach and Alison Hagerup Beach Park. This 465-room, 3.5-star resort has 8 outdoor pools along with a private beach and a marina.
Enjoy dining at Harbourside Bar and Grill, one of 8 onsite restaurants. Get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 8:00 AM to 11:00 AM.
Guests can expect free WiFi and 40-inch TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, dining areas, and sitting areas. Housekeeping is available once per stay.
South Seas Island Resort features a private beach, a marina, and 8 outdoor pools. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a children's pool, a gym, and outdoor tennis courts.
South Seas Island Resort on Captiva Island is just amazing.
Everything was fantastic. Yes no doubt this is a bit of a pricey vacation but I felt you got your money’s worth. Everyone was very nice and tried their hardest to make everything perfect. Highly recommend for a great trip to Sanibel/Captiva.
Greetings Karen, Your recommendation means the world to us, and we thank you for letting us know that your visit was so enjoyed. Your kind words regarding our South Seas colleagues will be the result of endless smiles and on behalf of your many friends in Captiva, we encourage you to join us again just as soon as you can. Warm regards, South Seas Island Resort
Excellent staff, beaches, recreation and lodging. Rent a car
Greetings Patrick, Reviews like yours are just what we like to find, and we thank you for investing the time to share your thoughts. It was a joy to serve as your home-base in Captiva and we invite you to hurry back just as soon as you can. Warm regards, South Seas Island Resort
Clean, friendly staff. Beautiful, laid back areas... but limited options depending where you are located, and many times areas close pretty early. Some amenities done at 5pm! In some cases you were out of luck past 8 or 9pm for food or entertainment.
Dear Billy, Our South Seas team is among the best in Florida, and we thank you for taking a moment to recognize the warm welcome they provided. It was a pleasure to serve as your host and we hope your visit allowed you to explore some of the endless restaurants and eateries offered throughout Captiva. Until next time. All the best, South Seas Island Resort
This is a fair condominium time share destination. It is a poor experience for the general public.
Dear Robert, Greetings from Captiva. We thank you for spending your time with us and we value the feedback shared within your review. It sounds like our residential style accommodations provided you with endless value, though we are sorry to find your added feedback. We apologize for any moments of inconsistency, and we look forward to fully impressing should we have the chance to one day welcome you again. Kind regards, South Seas Island Resort
Beautiful location. We stayed at the harborside marina hotel, which was in a great location. Close to the pools, waterslides, golf, Captiva Cruises, Sunset beach, restaurants, general store, ice cream parlor, etc. The staff at The Pointe restaurant, at check-in, and at our luau party were fantastic! But some of the staff at the pool/slide area were terrible. It was a cold weekend, and they were probably unhappy having to work at the pool area in the cold/windy weather. They were extremely rude and inhospitable. Accommodations were fine, but definitely not ultra luxurious and seemed a bit overpriced. But we still had a wonderful time. Really appreciated the heated pools. The kids still swam in 50 degree weather. Our friends stayed at the Beach Villas closer to the entrance of the resort area, and they had a lovely beach view and were close to Doc Ford's restaurant and the arcade (great place for the kids). That was nice, but I still preferred our location at the hotel and the north end of the resort.
Dear Clifton, It was a pleasure to welcome you and your group and we thank you for allowing South Seas the opportunity to serve as your beachside home-away-from-home. We trust endless memories were created for you and your family to cherish for years and we thank you for letting us know that so many of our colleagues earned your full seal of approval. We thank you for letting us know that your interactions were not fully consistent and for this we extend our sincerest of apologies. We hope you take comfort in knowing that this will serve as valuable feedback to review with our team in our continual team coaching and we again extend our appreciation for your review. We hope Captiva and South Seas have earned a special place in your heart and that annual visits will be planned for many years to come. All the best, South Seas Island Resort
We had a great time. I think there should be a shell cleaning station
Greetings Steven, This is just what we love to hear. We thank you for letting us know that your time in Captiva was all that you hoped for, and we trust you are looking forward to your return just as much as we are. Until then. Warm regards, South Seas Island Resort
Property was gorgeous food was amazing staff was fantastic room was terrible and didn’t match any other experience.
Dear Katherine, “Gorgeous” is a word that makes us blush just a bit though we certainly appreciate the compliment. It was a joy to serve as your beachside abode and we look forward to you visiting again in the weeks and months ahead. Warm regards, South Seas Island Resort
Greetings Silvia, You know how to make us blush. We appreciate the stellar review and we look forward to welcoming you time and again for many years to come. Warm regards, South Seas Island Resort