Staff wasn’t friendly, not mean but felt like I was a problem instead of a paying customer.
Erg convenient to restaurants and cruise port
Wouldn't stay here again.
room smelled musty, moldy I got to the breakfast room at 9:35a - sorry 5 minutes too late even though food was still out late night visitors in the hall- loud 4th floor washing machine broken
Nice
dirty bathroom room with bad smell terrible breakfast
Nice and convenient to Restaurants,beach and airport
Blood stained sheets. Creacky mattress or bed frame. Rust and muck around a banged up fridge.
My toilet was broken no tv no air conditioning. Complained and they couldn’t or wouldn’t fix it. This is by far the worst hotel i have ever stayed at.
It was in the middle of everything. The staff was very friendly and my kids loved the pool.
Everything was good, great location, the view was okay
All around amazing experience. Front desk staff is some of the nicest staff I've ever met.
I thought it was very expensive for what you got, just because its a cruise/airport hotel doesn't make it great. Plus we had problem, they were unable to make the key cards (because it was 2/29), which caused long check ins, someone had to take you to your room, every time you went out!
Room was clean, Breakfast was very good. with a nice variety. We waited 90 minutes for the shuttle from the airport called 2 times and were told they were busy. The only reason we ever got the shuttle was because my daughter who was already at the hotel went and found the shuttle driver, she said she was never told to pick us up and she came as soon as my daughter told her how long we were waiting. When I told the desk clerk this all she said was sorry. no explanation or anything.
Good property. Pretty convenient. Staff was great, friendly and helpful. Wish
The name very confusing. This one is the “cruise/airport” Holiday Inn on 17th. Staff unhelpful, shuttle from airport took well over an hour, hotel under renovation (noise,dirt, smells awful...should NOT be rented at those prices!!), room not yet completely renovated and was totally unsatisfactory , and hotel was out of SOAP (guests told to use shampoo!!!). Needless to say, I canceled a future reservation for post-cruise. How NOT to run a hotel.
Located in East Fort Lauderdale within a short walk of Greater Fort Lauderdale-Broward County Convention Center, Holiday Inn Express Ft. Lauderdale Cruise-Airport, an IHG Hotel is within a mile (2 km) of other popular sights such as Pier 66 Marina. This 147-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served on weekends from 6:30 AM to 9:30 AM.
All 147 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.
At Holiday Inn Express Ft. Lauderdale Cruise-Airport, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5 per day, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Staff wasn’t friendly, not mean but felt like I was a problem instead of a paying customer.
Erg convenient to restaurants and cruise port
Thanks Jay for the perfect five star review.
Wouldn't stay here again.
Thanks William
room smelled musty, moldy I got to the breakfast room at 9:35a - sorry 5 minutes too late even though food was still out late night visitors in the hall- loud 4th floor washing machine broken
Renee we appreciate your feedback and we will address your concerns with our staff. Thank you
Nice
Thanks for the perfect five star review
dirty bathroom room with bad smell terrible breakfast
Thank you for your feedback, this is not typical of our property and we will address your concerns with our staff and we appreciate your comments.
Nice and convenient to Restaurants,beach and airport
Thanks for sharing your stay with us
Blood stained sheets. Creacky mattress or bed frame. Rust and muck around a banged up fridge.
We are so terribly sorry. as we work hard to make sure our guest enjoy a clean and comfortable stay. Thanks you for sharing your stay with us and we will address your concerns with our staff. Thanks
My toilet was broken no tv no air conditioning. Complained and they couldn’t or wouldn’t fix it. This is by far the worst hotel i have ever stayed at.
Thank you for taking the time to share your stay with us. Guest satisfaction is very important to us and we will address your concerns with our staff. Thank you
On behalf of our entire staff we are terribly sorry we failed to meet your expectations. Guest satisfaction is very important to us and we truly appreciate your feedback.