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Recent guest reviews

We paid for executive suite of happy hour and breakfast. They are not offering these services any more.

Gave us the wrong room, as we had ordered a king size bed on the 7th floor and they gave us a queen on the 2nd floor. Also charged us 2x for the $50 deposit!!! Still has not reversed both charges!!! 😤😤😤.

When we walked into the large atrium lobby, we were pleasantly surprised at how open, spacious, and serene the atmosphere was! It was absolutely lovely, as was the lobby restaurant. The staff from top to bottom was extremely pleasant, helpful and professional. Also our room was spacious, comfortable, and clean. A mini fridge and/or microwave would have been nice, but it did come with the usual hotelroom coffeemaker. The pillows were too squishy and the water pressure in the shower was weak, but overall we loved this quiet gem and will definitely stay there again when we come back!

close to csu

A very nice place to stay. Very clean and everyone was very friendly. Plus the convenience of having a coffee shop right in the hotel was a nice bonus. Our only issue was with some kids from the Crowley Foundation that were running up and down the stairs directly next to our room late at night letting the door slam shut. We did not bring it to the hotel staffs attention so I can’t fault them for not handling that. Overall a very good experience and I will be booking again upon our next visit.

Check-in was easy and the staff was super friendly. It’s a wonderful location if you want to explore the CSU campus. Rooms are clean and the bed is REALLY comfortable. The indoor pool is small and has no indoor seating, so it’s awkward if you’re wanting to watch your kids swim and not get in. A portion of the lobby smelled like cigarette smoke really badly. My kids loved the glass elevator.

I love staying at this hotel. I do wish you had refrigerators in the rooms, and I wish the dining area would be open later. Everything else was excellent!

It was my grandsons first hotel stay - he lived the glass elevator .

Room was hot temp set to 67 and it got up to 75 no fridge in rooms. Ice machine on floor was broken. Some stains on bed

They charge for parking, said they gave me a discount to half the parking rate. How generous. First time I’ve been charged to park in a hotel’s guest parking lot. Also, the hotel rents it’s downstairs spaces out for large conferences, weddings, receptions, etc so the downstairs area can become very crowded, busy, and loud. When excessive amounts of people weren’t there the downstairs common facilities like eating areas with tables & chairs, television watching area, etc were nice and we used them for family meals, games, etc.

They were understaffed. Our room was dirty. The service was slow and the food from the restaurant was really bad. Our bathroom had hairs in the bathtub.

Lobby looks very nice. Could not get into parking lot because of automatic gates with very poor instructions. Finally parked on street and walked to front desk. They were limited in their ability to communicate on how to enter parking. Charged for on site parking. Entry gates not all operational. Ice machine was ok. Soda vending machine out of order. No refrigerator in room unless we wanted to pay extra to have one brought in. No microwave. Just not impressed at overall experience.

The property was clean and service was good. It wasn’t a luxury property but served my needs as it was within walking distance from CSU. There is a Starbucks in the lobby. I did eat dinner there one night also, but the food was just average.

Great location next to campus. Nice rooms and common areas.

West Prospect Road Fort Collins CO

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Hilton Fort Collins places you next to Colorado State University and within 2 miles (3 km) of other popular attractions like Fort Collins Lincoln Center. This 256-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

Guests can expect to find WiFi, wired Internet, and 32-inch flat-screen TVs with pay movies and video-game consoles. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and ironing boards are also available.


Property features

At Hilton Fort Collins, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a microwave in a common area.

Room options

One King Bed Non-Smoking Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Mobility & Hearing)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Fort Collins

Everyone (9) Couples (2) Family (10)
1
Family

We paid for executive suite of happy hour and breakfast. They are not offering these services any more.

By on Dec 11, 2022

Review comment responded on Dec 11, 2022

Dear Jennifer,I’m sorry that you did not find us to be a good value. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is appreciated as we continually work towards enhancing the total guest experience. Thank you for taking the time to share your review with us. Sincerely,Daniel BentonGeneral Manager

2
Family

Gave us the wrong room, as we had ordered a king size bed on the 7th floor and they gave us a queen on the 2nd floor. Also charged us 2x for the $50 deposit!!! Still has not reversed both charges!!! 😤😤😤.

By on Oct 23, 2022

Review comment responded on Oct 24, 2022

Dear Daniel,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned and for your frustration with our incidental fee. Please allow eight to ten business days for the hold to release as this depends on your financial institution. I am sorry that this was not properly communicated during the reservation process. We appreciate you choosing our hotel and providing us with valuable feedback. We hope to welcome you again for a WOW experience. Sincerely,Daniel BentonGeneral Manager

5
Partner Couples

When we walked into the large atrium lobby, we were pleasantly surprised at how open, spacious, and serene the atmosphere was! It was absolutely lovely, as was the lobby restaurant. The staff from top to bottom was extremely pleasant, helpful and professional. Also our room was spacious, comfortable, and clean. A mini fridge and/or microwave would have been nice, but it did come with the usual hotelroom coffeemaker. The pillows were too squishy and the water pressure in the shower was weak, but overall we loved this quiet gem and will definitely stay there again when we come back!

By on Aug 23, 2022

Review comment responded on Aug 23, 2022

Dear dot,Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, as well as our service. Our hotel aims to provide a great experience, and your feedback, including recommendations for improvement, helps us to succeed in this area. We look forward to welcoming you back to our hotel in the future.Best,Daniel BentonGeneral Manager

5
Family

close to csu

By on Aug 22, 2022

Review comment responded on Aug 22, 2022

Dear Scott,It is wonderful to hear that you enjoyed our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best,Daniel BentonGeneral Manager

5
Partner Couples

A very nice place to stay. Very clean and everyone was very friendly. Plus the convenience of having a coffee shop right in the hotel was a nice bonus. Our only issue was with some kids from the Crowley Foundation that were running up and down the stairs directly next to our room late at night letting the door slam shut. We did not bring it to the hotel staffs attention so I can’t fault them for not handling that. Overall a very good experience and I will be booking again upon our next visit.

By on Jun 28, 2022

Review comment responded on Jun 29, 2022

Dear Hailey, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Daniel Benton General Manager

4
Everyone

By on Jun 20, 2022

2
Everyone

By on Feb 22, 2022

Review comment responded on Feb 23, 2022

Dear Larissa, We love making all our guests feel comfortable, so I’m very sorry that you did not enjoy your stay. We appreciate the feedback and hope to have the opportunity to host you again for a better experience. Sincerely, Daniel Benton General Manager

4
Everyone

By on Dec 21, 2021

3
Family with small children

Check-in was easy and the staff was super friendly. It’s a wonderful location if you want to explore the CSU campus. Rooms are clean and the bed is REALLY comfortable. The indoor pool is small and has no indoor seating, so it’s awkward if you’re wanting to watch your kids swim and not get in. A portion of the lobby smelled like cigarette smoke really badly. My kids loved the glass elevator.

By on Dec 3, 2021

Review comment responded on Dec 5, 2021

Dear Katie, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Daniel Benton General Manager

5
Everyone

By on Nov 29, 2021

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