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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Daily cooked-to-order breakfast (CAD 15 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Oasis Centre
    ‪11 min walk‬
  • Place, CARNA Museum & Archives
    ‪11 min walk‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(34 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

Located in West Edmonton within a mile (2 km) of Oasis Centre, Holiday Inn Hotel & Suites West Edmonton by IHG is within a few miles (5 km) of TELUS World of Science-Edmonton. This 112-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Oasis Centre - 11 min walk - 0.6 miles
  • CARNA Museum & Archives - 11 min walk - 0.6 miles
  • West Edmonton Mall - 6 min drive - 3.1 miles
  • University of Alberta - 12 min drive - 6.3 miles
  • Rogers Place - 12 min drive - 6.3 miles

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Lore Pizza By Trial & Ale - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪Aloha Hawaiian Poke & Grill - ‬8 min walk
  • ‪Pho Hoan Pasteur - ‬16 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk
Guests staying at Holiday Inn Hotel & Suites West Edmonton by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and free local calls are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20.00 per accommodation, per night
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Frequently asked questions

Is a free cancellation option available at Holiday Inn Hotel & Suites West Edmonton by IHG?

Holiday Inn Hotel & Suites West Edmonton by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Holiday Inn Hotel & Suites West Edmonton by IHG?

This hotel is situated in West Edmonton, close to West Edmonton Mall, Rogers Place, and Kingsway Mall. You'll also find TELUS World of Science-Edmonton and Galaxyland within a short drive.

Will I be able to park at Holiday Inn Hotel & Suites West Edmonton by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and electric car charging are also available for guests.

Does Holiday Inn Hotel & Suites West Edmonton by IHG include a casino on the premises?

No, Holiday Inn Hotel & Suites West Edmonton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hotel & Suites West Edmonton by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn Hotel & Suites West Edmonton by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Hotel & Suites West Edmonton by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Hotel & Suites West Edmonton by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hotel & Suites West Edmonton by IHG serves a cooked-to-order breakfast for a surcharge each morning at Rickys All Day Grill.

Does Holiday Inn Hotel & Suites West Edmonton by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Hotel & Suites West Edmonton by IHG for a fee of CAD 20.00 per accommodation, per night.

Does Holiday Inn Hotel & Suites West Edmonton by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Hotel & Suites West Edmonton by IHG?

The closest major airport to Holiday Inn Hotel & Suites West Edmonton by IHG is Edmonton Intl. Airport (YEG), which is 27.1 mi away (37 minutes by car).

Are there rooms with balconies at Holiday Inn Hotel & Suites West Edmonton by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hotel & Suites West Edmonton by IHG.

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Donna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping , convenient parking , restaurant on site & friendly staff. Room was clean but “ tired” & dark . Lighting is not great , both chairs had holes from wear & age . Beds were comfortable , with nice linens & variety of pillows .
Stayed 1 night in Aug 2025

8/10 Good

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that needs to change is the shower pressure, it is very poor
Stayed 2 nights in Aug 2025

8/10 Good

lane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charmaine

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay in a suite ever. Loved it. Will be back.💜
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Sudi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super old!

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Linda Xue

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and clean but the sound insulation was not that good. We had two teens but only one kid got a free breakfast voucher for each day. ( breakfast is not serving by yourself ). Not many restaurants and shops around this area but very quiet.
Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant in hotel is convenient and good food! The room is big and clean. Bed was comfortable. Close to a Tim Horton’s. Pool was great hot tub was also but too small.
Stayed 2 nights in Aug 2025

8/10 Good

Lynn

Stayed 1 night in Aug 2025

10/10 Excellent

Anton

Stayed 1 night in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay - thankyou
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne Charlotte

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very professional. Our room was cleaned and fresh towels were provided every day.
Stayed 11 nights in Aug 2025

10/10 Excellent

Marnie-Lynn

Traveled with family
Liked: Staff & service, amenities
The bed was comfy and the room was clean. Restaurant was attached
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025

4/10 Poor

Curtis

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday Inn West

The hotel needs to be updated and the carpets needs to be replaced, the room smelled like cigarettes ,the front desk workers seemed less then thrilled about there jobs. Spend a little extra and stay somewhere nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms
Stayed 5 nights in Jul 2025

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