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Holiday Inn Hotel & Suites West Edmonton

3.0 out of 5.0

Recent guest reviews

I booked through priceline for my family and I. I asked for a crib for my 2 year old which they searched high and low for and accommodated, staff was very friendly and location was good. Rooms were clean and this Rickys restaurant was above par, but not my much. It was solely the staff that made this experience better than average and I would give another try here if I had to book again. Keep up the good work guys!

The front staff are amazing. I did not catch the women's name this morning when we checked out but she had an amazing memory of the last time I stayed. I am an IHG platinum member and they always bump us up to a suite. The suite here is awesome, big, clean and overall a five star. Ricky's is part of hotel, we did not use this time but in the past very god and handy. It is in a great location and easy to get around .

Stayed at this hotel for four nights in July. Fourth time staying in Edmonton, but first time staying at this property. The hotel is in a great spot, convenient to West Edmonton Mall and all areas of western Edmonton. There are lots of dining options all around the hotel, including a great restaurant (Ricky’s) on property. The area is well lit at night and appears to be very safe. The hotel is very clean and my bed was ultra comfortable. Very quiet all four nights of my stay. The staff in the hotel and in the restaurant all had smiles on their faces, were friendly and helpful. I have no issues recommending this hotel. My next time in Edmonton, I will return to this hotel.

This was the first time I stayed at this hotel and all I can say is this was a way better improvement compared to the last Holiday Inn hotel that I have stayed at. The rooms were clean, the staff friendly, and conveniently located. Arnold said the best "I will be back".

This hotel is definatly worth the price. was a little pricy but the rooms were very clean and up to date. Had enough outlets in the room to charge 3 iPads, 2 iPhones and a few other electronic devices.

Unchanged sheets on bed. Pillows smelt of aftershave. Air conditioning set way too cold in room. Room smelt of air freshner. Cold breakfast in the morning. Issues sorted out immediately but shouldn't of happened. Lovely big hotel friendly helpful staff. Comfortable bed good night sleep. Would stay again when we visit Canada next time.

The hotel is located in a business district so you have to drive to get access to retail, dining, parks etc. In spite of this, we had a great stay. The staff were responsive to all our requests, pets are welcome and amenities very good for the price (pool, small workout room, etc).

Stayed here for my shopping trip to West Edmonton Mall, the largest mall in North America. In addition to be a mile north of the Mall, this place is in a central location to walmart and other retailers that you may need quick access to. Room was very clean and smelled very nice. Wasnt a fan of Holiday Inn until now. Highly recommend.

We chose holiday inn NW Edmonton because the rooms were $108 for our overnight stay as opposed to $180 at the best western in St. Albert where our baseball tournament was held. The service was excellent / had a free room upgrade and got to ask for rooms next to our other team members. The beds were super comfortable and we slept soundly through the night. It was quiet. The boys enjoyed the pool. The only slight complaint would be The service at Ricky's restaurant and the food at Ricky's were not the absolute greatest / but still overall a great experience.

Everything with our stay was excellent! From the room to the staff to the meal at the adjoining restaurant! All amenities were close. Exactly as advertised. Will stay again on our next visit to Edmonton

11330 - 170th Street Edmonton AB

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Hotel & Suites West Edmonton is located within a mile (2 km) of Mayfield Dinner Theatre and Oasis Centre. This 112-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center. Located centrally in Edmonton, it's also near West Edmonton Mall and TELUS World of Science-Edmonton.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


All of Holiday Inn Hotel & Suites West Edmonton's 112 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include ironing boards and desks.

Property features

At Holiday Inn Hotel & Suites West Edmonton, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 213 reviews