Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
Daily cooked-to-order breakfast (CAD 15 per person)
Exterior
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Fantasyland
    ‪6 min drive‬
  • West Edmonton Mall
    ‪6 min drive‬
  • University of Alberta
    ‪11 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

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Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(28 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

Located in West Edmonton, Holiday Inn Hotel & Suites West Edmonton by IHG is within a few miles (5 km) of sights such as TELUS World of Science-Edmonton and Yellowhead Casino. This 112-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive - 2.4 miles
  • Fantasyland - 6 min drive - 3.3 miles
  • West Edmonton Mall - 6 min drive - 3.1 miles
  • World Waterpark - 6 min drive - 3.3 miles
  • University of Alberta - 11 min drive - 4.8 miles

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬14 min walk
  • ‪Fife N' Dekel - ‬19 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk
Guests staying at Holiday Inn Hotel & Suites West Edmonton by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and free local calls are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20.00 per accommodation, per night
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Frequently asked questions

Is a free cancellation option available at Holiday Inn Hotel & Suites West Edmonton by IHG?

Holiday Inn Hotel & Suites West Edmonton by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Holiday Inn Hotel & Suites West Edmonton by IHG?

This hotel is situated in West Edmonton, close to West Edmonton Mall, Commonwealth Stadium, and Kingsway Mall. You'll also find TELUS World of Science-Edmonton and Galaxyland within a short drive.

Is parking available on site at Holiday Inn Hotel & Suites West Edmonton by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and electric car charging are also available for guests.

Does Holiday Inn Hotel & Suites West Edmonton by IHG include a casino on the premises?

No, Holiday Inn Hotel & Suites West Edmonton by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hotel & Suites West Edmonton by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Holiday Inn Hotel & Suites West Edmonton by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Hotel & Suites West Edmonton by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Hotel & Suites West Edmonton by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hotel & Suites West Edmonton by IHG serves a cooked-to-order breakfast for a surcharge each morning at Rickys All Day Grill.

Does Holiday Inn Hotel & Suites West Edmonton by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Hotel & Suites West Edmonton by IHG for a fee of CAD 20.00 per accommodation, per night.

Does Holiday Inn Hotel & Suites West Edmonton by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Hotel & Suites West Edmonton by IHG?

The closest major airport to Holiday Inn Hotel & Suites West Edmonton by IHG is Edmonton Intl. Airport (YEG), which is 27.1 mi away (37 minutes by car).

Are there rooms with balconies at Holiday Inn Hotel & Suites West Edmonton by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hotel & Suites West Edmonton by IHG.

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sudi

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Pool was super small and pool area was in rough shape. Flooring behind bathroom door was dirty, bathtub took forever to drain. Touched the lampshade and a plume of dust came off. Ok, but won’t go back.
Stayed 2 nights in Mar 2025

6/10 Okay

Rey

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs maintenance. Bathroom door swelled and would not completly open. Shower head leaked. Toilet was loose.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Traveled with group
Liked: Amenities
House keeping
Stayed 2 nights in Mar 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good rooms good pool and hot tub
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, convenient Ricky's located in Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a family stay in Edmonton

this was our second stay at this hotel, we really like the hotel and the service we get.
Stayed 2 nights in Mar 2025

8/10 Good

Jody

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gym could use a little work. Hot tub could be a little bigger.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Amenities
Everything was great!
Stayed 1 night in Mar 2025

8/10 Good

Gerhart

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Stevie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great for an overnight trip for the family.
Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Stayed 3 nights in Mar 2025

10/10 Excellent

Lacey

Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good but as far as TV channels I was very disappointed in the channels available for kids/toddlers. There was one channel and wasn’t toddler friendly- that part was very disappointing. Highly recommend getting channels for kids of all ages.
Stayed 2 nights in Mar 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

6/10 Okay

Valerie

Traveled with family and small children
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable clean rooms. Friendly staff

Stayed 1 night in Mar 2025

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They had problems with the elevators not working.
Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Stayed 3 nights in Feb 2025