Didn’t know this property is under remodel, shouldn’t open and take clients to rent the room, it’s not cheap but quality is not up to standard.
The bathroom was not clean. The room had a smoke smell. Tv didn’t wanna work til night time. Not qui at all people running through the halls jumping and playing. Breakfast was horrible. Shower curtain was filthy. Just not a place I will stay again in this area.
Overall, stay was ok. Just the room was a little dusty. Stove was outdated and some lights were not working.
This property is too old; needs urgent renovation. Sound-proofing is non-existent. Rooms are too small, furniture in our room showed its advanced age and was on the verge of falling apart. Staff is very welcoming and caring but the property owner needs to invest ! Apart from its excellent location and pleasant parking lot ... this place will be my last choice
Place was very old looking. Breakfast was the worst only had bars and coffee!
Good location, good stuff, but really nasty pool and rooms
Old and nasty
I chose the hotel specific for breakfast included but when I tried to take breakfast they said was close due COVID-19 I understood but all hotel don’t serving breakfast but leave at front desk every morning a breakfast bag one for guest NONE This one , but they charged me price as normal with breakfast included !!!!! And no refund!!!
I liked that a room was avaliable. However the cleanliness was not good. When we were walikg to our room it smelt like garbage. The room was outdated, the floor wasnt clean, and the bed cover had spots that appeared it wasnt clean. I will kot stay or book with this hotel again.
It was ok to stay there if you can’t find any other better hotels. The sheets had sand and blood on one of the pillows. Floors were dirty. Staff were okay. They were not super friendly but not rude either. They didn’t have breakfast area well because of COVID 19 which o understand but at least do some discount. Hotel needs some updates and repairs. Like I said I stayed there because every other hotel was booked already.
This property is in a great location but is in dire need of renovation. Lots of long term residents. At least 8 people living in the room across the hall from our room. Breakfast was a joke. Our room was clean tho and the king size bed was very comfortable!
Lightbulbs were out in both lights. No remote to the tv. Trash behind the bedside tables. Asked for sheets and blankets for the pullout and they “didn’t have any more” nor did they try to fix it. Had to get our own from the car but don’t know what we would’ve done if we didn’t have any. Bath towels? Window was put together with duct tape.
Great place to stay / Delaney was awesome / very clean
Extended Stay America Suites Destin US 98 Emerald Coast Pkwy is a short stroll from Emerald Bay Golf Club and The Golf Garden of Destin. This 101-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, sofa beds, and refrigerators. Housekeeping is available on request.
Guests staying at Extended Stay America Suites Destin US 98 Emerald Coast Pkwy enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Didn’t know this property is under remodel, shouldn’t open and take clients to rent the room, it’s not cheap but quality is not up to standard.
The bathroom was not clean. The room had a smoke smell. Tv didn’t wanna work til night time. Not qui at all people running through the halls jumping and playing. Breakfast was horrible. Shower curtain was filthy. Just not a place I will stay again in this area.
Dear Ebony, Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your stay, as well as for the inconvenience caused by the noise disturbances and technical difficulties. Your comments are taken seriously, and we will address these matters promptly to enhance the overall guest experience. We appreciate your patronage and hope for the opportunity to exceed your expectations in the future should you reconsider staying with us.Sincerely,Hotel Management
Overall, stay was ok. Just the room was a little dusty. Stove was outdated and some lights were not working.
Dear Anna, Thank you for your feedback. We take all critiques seriously and use them as motivation to improve our guest experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back for the exceptional hospitality for which we are known. Thank you once more for your review; we are looking forward to your next visit.Sincerely,Hotel Management
This property is too old; needs urgent renovation. Sound-proofing is non-existent. Rooms are too small, furniture in our room showed its advanced age and was on the verge of falling apart. Staff is very welcoming and caring but the property owner needs to invest ! Apart from its excellent location and pleasant parking lot ... this place will be my last choice
Dear S. B, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
Place was very old looking. Breakfast was the worst only had bars and coffee!
Dear Maria, we appreciate your sincere feedback. Our hotel receives good ratings for cleanliness and overall condition; we understand you were hoping for something more modern and fresh. We have noted your feedback on the need to update and our breakfast offerings; we will share it with our Brand Leaders so they know what our guests desire. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Good location, good stuff, but really nasty pool and rooms
Old and nasty
Dear Oleksandr, please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
I chose the hotel specific for breakfast included but when I tried to take breakfast they said was close due COVID-19 I understood but all hotel don’t serving breakfast but leave at front desk every morning a breakfast bag one for guest NONE This one , but they charged me price as normal with breakfast included !!!!! And no refund!!!
Thank you for your feedback. We regret any disappointment you experienced concerning our grab-and-go breakfast not being available during your stay. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with us. We are sorry for the inconvenience during these times. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Dear Douangpi, Thank you for reviewing your time with us. We're sorry things didn't go well and apologize for any oversights. This incident will be handled appropriately with the relevant parties so we can take the necessary action to ensure it is not repeated. Your feedback helps us identify ways to improve our service; we are grateful. Our front desk team is always there to help you; please feel free to reach them for assistance. We appreciate your business and look forward to seeing you for a better experience. Have a great day! Sincerely,Hotel Management