It was very nice stay, everyone that works there are very polite
All very well except that I saw a cockroach in my room and I did not like that, the truth is I do not plan to return there
It was perfectly fine and location was good!
Inspite of the construction that’s going on, the cleanliness is superb and fresh!!!!! Breakfast each morning was fresh and well planned. And most of all the customer service from from desk to maintenance was awesome!!!! Can’t wait until the upgrades and keep up the excellence!!!
Nice
Fixed issue ASAP- front desk was THE BEST, great customer service! After being in our first room for a few hours, noticed the ac was not working & bathtub tub shower knob was stuck up- shower only- switched into adjacent room- with no problem- Tamiko was very professional and caring, I really appreciated it.
The hotel is pretty close to the beach.
I have stay at this hotel several times. This time the room wasn't clean as I was use to. The curtain was dirty and the pillow cases was stained. The bathroom smelled like mildew.
Nice place,spacious room,good location Staff were really accommodating
We've stayed here at least twice previously. Generally clean and well managed. Covid takeaway breakfast was gone by 8:30 Saturday. The TV in our room only would go on and off, if you like the Weather Channel, it was fine. After maintenance spent nearly 2 hrs without fixing the issue, we were offered a room on the third flr, w/o A/C, to watch TV while still keeping our room to sleep in on the first flr. Not a great solution, and the hotel was full.
We had a wonderful time room was clean kitchen was not open for breakfast but you could choose breakfast items from the front desk they bagged for you to take.
First of all, the staff is excellent. They are very timely and very courteous. I have no complaints about staff at all. The location of the hotel is very convenient to the beach and other amenities, including shopping. The sofa bed was horrible, the mattress was flat and past end of life and badly needs to be replaced. It is not an option to rely on for sleeping if you are counting this as a needed bed. One of the windows had literally fallen completely out of the window frame and was laying on the roof below (I have photos to prove it). The window was replaced with plexi-glass and secured with duct tape and calking. The window next to it was beginning to fall out of its frame just like the other. In addition, we had 3 very large cockroaches in our room that were over 1 inch long that began roaming around at night. Overall, the hotel was clean and convenient, but it needs some maintenance.
Very nice and convenient location. Great prices as well.
Room was over priced. Smelled. Kids running up and down the hallways.
Everything was just perfect .Breakfast was great and also excellent service. Thank you
Loved the king suite. Was clean and comfy. Love the location also.
The hotel was very well kept. Very convenient. The only thing I did not like was the towels were like sandpaper very rough.
The employees were very friendly. The breakfast is very nice!
Best Western Sugar Sands Inn & Suites places you within a 15-minute stroll of popular sights such as Henderson Beach State Park and Destin Commons. This 3-star hotel welcomes guests with 83 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
All of Best Western Sugar Sands Inn & Suites's 83 air-conditioned rooms provide microwaves, coffee makers, and free local calls. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and ironing boards.
Guests of Best Western Sugar Sands Inn & Suites have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a spa tub, a 24-hour business center, and express check-out.
It was very nice stay, everyone that works there are very polite
All very well except that I saw a cockroach in my room and I did not like that, the truth is I do not plan to return there
It was perfectly fine and location was good!
Inspite of the construction that’s going on, the cleanliness is superb and fresh!!!!! Breakfast each morning was fresh and well planned. And most of all the customer service from from desk to maintenance was awesome!!!! Can’t wait until the upgrades and keep up the excellence!!!
Nice
Fixed issue ASAP- front desk was THE BEST, great customer service! After being in our first room for a few hours, noticed the ac was not working & bathtub tub shower knob was stuck up- shower only- switched into adjacent room- with no problem- Tamiko was very professional and caring, I really appreciated it.
The hotel is pretty close to the beach.
I have stay at this hotel several times. This time the room wasn't clean as I was use to. The curtain was dirty and the pillow cases was stained. The bathroom smelled like mildew.
Nice place,spacious room,good location Staff were really accommodating
We've stayed here at least twice previously. Generally clean and well managed. Covid takeaway breakfast was gone by 8:30 Saturday. The TV in our room only would go on and off, if you like the Weather Channel, it was fine. After maintenance spent nearly 2 hrs without fixing the issue, we were offered a room on the third flr, w/o A/C, to watch TV while still keeping our room to sleep in on the first flr. Not a great solution, and the hotel was full.
We appreciate your feedback! Thank you for staying with us.