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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property
Hotel with free breakfast, 3-minute walk to Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Property amenity
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪11 min walk‬
  • Place, West Glen Town Center
    ‪4 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
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9.0 out of 10, Wonderful, 923 reviews
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The price is $89
Dec 14 - Dec 15
Total with taxes and fees
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About the neighborhood

West Des Moines

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG places you next to Jordan West and within a 5-minute walk of Jordan Creek Town Center. This 99-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Jordan West - 2 min walk - 0.1 miles
  • Jordan Creek Town Center - 3 min walk - 0.2 miles
  • Bridgewood Plaza - 5 min walk - 0.3 miles
  • Topgolf - 11 min walk - 0.6 miles
  • West Glen Town Center - 4 min drive - 2.2 miles

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Great Teriyaki - ‬15 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Auntie Anne's - ‬14 min walk
  • ‪Spare Time Des Moines - ‬3 min walk
  • ‪Great Wok - ‬15 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel with free breakfast, 3-minute walk to Jordan Creek Town Center
Guests of Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Premium bedding, desk, iron/ironing board, free WiFi
Hyatt Place West Des Moines Jordan Creek
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,001 reviews
$94 nightly
The price is $105
Dec 7 - Dec 8
Total with taxes and fees
Hyatt Place West Des Moines Jordan Creek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG on Dec 14, 2025 start from $87.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

This hotel is located in West Des Moines, just steps from Jordan Creek Town Center and Jordan West, and within a short walk of Bridgewood Plaza. You'll also find Topgolf and Valley View Park less than a mile away.

Is parking available on site at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a casino on the premises?

No, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Couples will appreciate amenities like an indoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

The closest major airport to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG is Des Moines International Airport (DSM), which is 14.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG.

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 997 reviews
Rating 8 - Good. 209 out of 997 reviews
Rating 6 - Okay. 45 out of 997 reviews
Rating 4 - Poor. 17 out of 997 reviews
Rating 2 - Terrible. 18 out of 997 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David E

Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mika Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time traveling to this city and it was one of the best experiences. I would definitely return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kae

Liked: Cleanliness, staff & service, property conditions & facilities
Jill at the front desk was great! We were in town for a funeral and she was very helpful and kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Casey

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

christine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Booked a handicap assessable room, why would they be located on any other floor than the 1st. If a fire happened how would someone in a wheelchair take the 4 flight of stairs to get out of building? Also shower head for hand held was broke, and the seat for the tub but no way to keep water from running off seat onto floor as curtain doesn’t cover it cause seat sticks to side of tub. Kind of little things but some safety things to keep in mind when accommodating handicap people.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Was ok.

Floor 3 reaked of human waste, elevators smelled disgusting as well. Pool was closed for maintenance, kids weren’t happy.
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL DEWAYNE, Collierville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Traveled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for the first time. Unfortunately, we didn’t get in until late, so we didn’t get as much time to spend here. Typically I don’t do a review but I didn’t want to pass up the chance. If you are debating if you should stay here….I at BOOK IT! This was one of the very best places I have ever stayed. It was a beautiful facility, very clean and well-kept. I left feeling like I can’t wait to visit again! In fact, we decided to stay and extra night, but there were not open room, so we had to move another hotel….and I was sad because this other hotel (newer and more expensive) was horrible. This one set the bar pretty high, so it is no wonder we didn’t like any other one we went to. The only thing I didn’t care for was the pillows. My husband slept great and really thought all was exceptional. Give it a try….I think you will be very pleased! Thanks for a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Than you for the help!

I was traveling with family and needed access to a wheelchair. The staff made that available and had it available during our stay. Thank you for the great stay and friendly service.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, they had to relocate us to sister property and make sure we got a suite do to issues beyond their control
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, walked into Lobby and felt refreshed. Everything was clean and fresh! Breakfast was amazing! Pool was fun a little hot and humid but it is July
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince and ease of access to our travel
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Lezlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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