Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property
Hotel with free breakfast, a short walk to Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Property amenity
Lobby
Free daily buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪4 min drive‬
  • Place, Living History Farms
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communication)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Des Moines

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG places you next to Jordan West and within a 5-minute walk of Jordan Creek Town Center. This 99-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.2 miles
  • West Glen Town Center - 4 min drive - 2.2 miles
  • UnityPoint Health - Methodist West Hospital - 4 min drive - 2.6 miles
  • Mercy Medical Center West Lakes - 4 min drive - 3.3 miles
  • Living History Farms - 7 min drive - 4.9 miles

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Great Teriyaki - ‬15 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Auntie Anne's - ‬14 min walk
  • ‪Spare Time Des Moines - ‬3 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Guests of Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see close to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

This hotel is located in West Des Moines, just steps from Jordan Creek Town Center and Jordan West, and within a short walk of Bridgewood Plaza. You'll also find West Glen Town Center and The MidAmerican Energy Company RecPlex within a short drive.

Will I be able to park at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a casino on the premises?

No, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Couples will appreciate amenities like an indoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG though service animals are welcome.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

The closest major airport to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG is Des Moines International Airport (DSM), which is 14.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG.

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 969 reviews
Rating 8 - Good. 205 out of 969 reviews
Rating 6 - Okay. 44 out of 969 reviews
Rating 4 - Poor. 17 out of 969 reviews
Rating 2 - Terrible. 16 out of 969 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Lezlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diane, Germantown

Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michaele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Gerson

Stayed 1 night in Jul 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Arkeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Stefani

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has seen better days. There are stains on the carpets and ceilings. There was hair in and around the shower indicating that they do not do a very thorough job of cleaning. The ac unit made a loud whiny sound and clicked off and on all night despite using the setting on constant fan. The pool had only one towel and no hot tub. There are many better choices for the price they are charging. This one has been added to my avoid list for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness
Very nice and quiet hotel and delicious breakfast in great area
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was courteous and friendly. It is the cleanest and quietest hotel I have ever stayed at.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Diane

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a high School graduation. The accomodatins were great and the staff was excellent! Breakfast was very good with different selections and very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Traveled with family
Stayed 1 night in May 2025

8/10 Good

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, updated property. Good price.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Helberth

Stayed 1 night in Apr 2025