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Hyatt Place West Des Moines Jordan Creek

3.0 star property
Hotel with free breakfast, a short walk to Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Coffee/tea maker
Concierge desk
Lounge
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪14 min walk‬
  • Place, Living History Farms
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(112 reviews)
  • 313 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(56 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • 313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(12 reviews)
  • 362 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

West Des Moines

Hyatt Place West Des Moines Jordan Creek places you within a short walk of Jordan Creek Town Center and within a mile (2 km) of Bridgewood Plaza. This 123-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.2 miles
  • West Glen Town Center - 14 min walk - 0.8 miles
  • UnityPoint Health - Methodist West Hospital - 5 min drive - 2.8 miles
  • Living History Farms - 7 min drive - 4.9 miles
  • Val Air Ballroom - 10 min drive - 6.0 miles

Getting around

  • Des Moines International Airport (DSM) - 27 min drive

Restaurants

  • ‪Casey's - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Great Teriyaki - ‬11 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Texas Roadhouse - West Des Moines, IA - ‬10 min walk

About this property

Hyatt Place West Des Moines Jordan Creek

Hotel with free breakfast, a short walk to Jordan Creek Town Center
At Hyatt Place West Des Moines Jordan Creek, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and a computer station.
Guests can expect 50-inch LED TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. IPod docks, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 960 reviews
$95 nightly
The price is $107
Oct 19 - Oct 20
Total with taxes and fees
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Frequently asked questions

Is a free cancellation option available at Hyatt Place West Des Moines Jordan Creek?

Hyatt Place West Des Moines Jordan Creek offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place West Des Moines Jordan Creek?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place West Des Moines Jordan Creek on Oct 19, 2025 start from $107.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place West Des Moines Jordan Creek?

This hotel is located in West Des Moines, a short 6-minute walk from Jordan Creek Town Center and also 18 minutes on foot from West Glen Town Center. You'll also find The MidAmerican Energy Company RecPlex and Jordan House within a short drive.

Will I be able to park at Hyatt Place West Des Moines Jordan Creek?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place West Des Moines Jordan Creek include a casino?

No, Hyatt Place West Des Moines Jordan Creek doesn't have a casino.

Will I find an indoor pool at Hyatt Place West Des Moines Jordan Creek?

Yes, this hotel has an indoor pool.

Is Hyatt Place West Des Moines Jordan Creek a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place West Des Moines Jordan Creek?

No, there isn't a spa tub at this hotel.

Does Hyatt Place West Des Moines Jordan Creek have a restaurant with a breakfast menu?

Yes, Hyatt Place West Des Moines Jordan Creek serves free buffet breakfast each morning from its restaurant.

Will Hyatt Place West Des Moines Jordan Creek allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Place West Des Moines Jordan Creek for a fee of USD 75.00 per accommodation, per stay.

Does Hyatt Place West Des Moines Jordan Creek have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Place West Des Moines Jordan Creek?

The closest major airport to Hyatt Place West Des Moines Jordan Creek is Des Moines International Airport (DSM), which is 13.3 mi away (27 minutes by car).

Can I book a room with a balcony at Hyatt Place West Des Moines Jordan Creek?

No, you won't find guestrooms with balconies at Hyatt Place West Des Moines Jordan Creek.

Reviews

Hyatt Place West Des Moines Jordan Creek Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1012 reviews
Rating 8 - Good. 197 out of 1012 reviews
Rating 6 - Okay. 60 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

Reviews

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms are clean and modern. Very convenient to shopping and tons of places to eat. During our one night stay there was a ton of LL baseball players staying at this hotel for a tournament so the kids were running and playing up and down the halls. A bit loud and thumping from the running but not the hotels problem. Praying that it stops by 11pm so we can get rest for our early morning flight. I would definately stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housekeeping request

Good but if want housekeeping need to ask for it. Didn’t tell us when we checked im
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was incredibly comfortable and convenient for visiting family in the area. I would absolutely stay here again. The pool was even awesome for adults.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Raffy

Stayed 1 night in Jul 2025

10/10 Excellent

Jinman

Liked: Cleanliness, amenities
Good
Stayed 6 nights in Jun 2025

4/10 Poor

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good value for cost of room

Hotel was comfortable and clean . Large spacious rooms - bathroom was clean as well. Staff at check in presented quite irritated that she was working - no welcome etc . But nothing that would if changed our stay . Lots of amenities around the location for eating and shopping . Starbucks/ Carabou coffee etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Gricelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, quiet, clean and great breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Gordon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Do Not Go Here

Second stay here and the same problems occurred again. Checked in and settled only to find the AC was not working. Had to pack up and move AGAIN. Do not stay here, as they cannot seem to fix anything.
Stayed 1 night in Jun 2025

8/10 Good

Danelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a nice area with a lot to do around it. We booked this hotel because of the pool, but unfortunately it was down for maintenance. Fortunately the manager was able to arrange for us to use another pool at the hotel next door. Breakfast was fine, nothing special. The room was very spacious, and the beds were comfortable. If we come through the area again I would consider staying here.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean, friendly staff, and good location.
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and comfortable for our one night stay
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Stayed 1 night in Jun 2025

10/10 Excellent

Chol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Thomas, Columbus

Traveled with pets, Traveled with family
Dog fee of $75 is way too high!
Stayed 1 night in Jun 2025

6/10 Okay

Vanessa

Traveled with family and small children
The carpet in our double queen w/sofa bed room was wet upon arrival. We thought at first it was because it was close to the pool, but we quickly realized it was the entirety of the carpet which made that assumption unlikely. We’re unsure if this was the reason our room felt damp and smelt dingy, but believed it was likely the cause for that. There was nobody at the desk when we arrived for check in & one of the housekeepers had to literally yell at one of the staff hiding behind the bar area to check us in. The framing around our bathroom door fell off when sliding the door open but the breakfast was good. I likely will not be staying again.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
A great time spent with the family for a quick overnight.
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Disliked: Staff & service
We stay at Hyatt properties often, and this one was, by far, the most upkept we've seen. Lobby, hallways, and rooms had stale odors
Stayed 1 night in Jun 2025

4/10 Poor

Lori

Disliked: Staff & service
Check in staff was not helpful at all, did not tell us which room was ours, did not tell us where the elevators were.
Stayed 1 night in Jun 2025

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