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Recent guest reviews

This was a great hotel, comfy beds. The parking was decent, the only downside was the stains on the wall and the hairs that were on my bed. Also there was way too many people that stayed in the pool room all night long and even stayed after the closing time at 11 so i didn’t get to swim which was unfortunate but not the end of the world. Other than that it was comfy and fairly clean, nice bathrooms and tv.

Very nice large clean room. Very reasonably priced.

Short stay but we liked everything! Would definitely come back!

No problems - because of covid breakfast was limitef

Recommended!!! Very good!!! Clean, good location.

Excellent room for good price. Enjoyed the seating room. Decent breakfast given the COVID restrictions.

Everything was amazing. Nice and new spacious rooms. Comfortable beds. They had a great breakfast especially considering the pandemic. Dining and shopping options nearby!

While I understand we are in unconventional times...No one at check in mentioned that for my three days my room would never be cleaned, towels never changed/exchanged and that essentially I would be cleaning up for myself. I asked the cleaners in the hall for items and they never appeared in the room...no new towels tissue etc. Had to borrow from my friends room who travelled with me. A heads up to your guests that you are on your own would be nice.

the staff was great, and room was clean thanks for being so accommodating

Check in was fine. I stayed 3 nights all together. The first two nights the room i was in was an accessible room. I found a moldy coffee filter in the water area of the coffee pot, someone had used the center drain in the bathroom to pee down and the floor was not clean and one of the drinking glasses was missjng a good sized chip. The last night I was in a different room. The room was clean and pleasant. I will more than likely not be staying here again

Great place. Clean and nice bathrooms. Lots of space

Clean, modern, comfortable, everything was high class and high quality. Super yummy breakfast. Also very convenient location with multiple restaurants, Jordan Creek mall and movie theater etc within walking distance. We really enjoyed our stay!

Beautiful! And smash park is right next door! Loved this hotel.

Great location, walking distance to many shops and restaurants. Smash Park right next door. This hotel had everything you need.

The breakfast exceeds expectations and is well worth the additional charge for travelers who are short on time. Even the 2 queen room had a nice lounge space in the room!

Nice place and good location. We will stay again when we are in the area. Very clean.

Very clean! Room was comfortable. Perfect location for shopping and nearby entertainment.

64th Street West Des Moines IA

Hotel highlights

  • Close to Jordan Creek Town Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hyatt Place West Des Moines Jordan Creek is located within a mile (2 km) of Jordan Creek Town Center and West Glen Town Center. This 123-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 123 air-conditioned rooms feature iPod docks, sofa beds, and coffee makers. Guests can expect 50-inch LED TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include free newspapers, ironing boards, and desks.


Property features

At Hyatt Place West Des Moines Jordan Creek, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a terrace.

Room options

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place West Des Moines Jordan Creek

Everyone (25) Couples (3) Family (21)
4
Family Family

This was a great hotel, comfy beds. The parking was decent, the only downside was the stains on the wall and the hairs that were on my bed. Also there was way too many people that stayed in the pool room all night long and even stayed after the closing time at 11 so i didn’t get to swim which was unfortunate but not the end of the world. Other than that it was comfy and fairly clean, nice bathrooms and tv.

By on Feb 28, 2021

Review comment responded on Mar 4, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Hyatt Place West Des Moines/Jordan Creek

5
Family

Very nice large clean room. Very reasonably priced.

By on Feb 24, 2021

Review comment responded on Feb 27, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Hyatt Place West Des Moines/Jordan Creek

5
Family

Short stay but we liked everything! Would definitely come back!

By on Feb 4, 2021

Review comment responded on Feb 6, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Hyatt Place West Des Moines/Jordan Creek

4
Everyone

By on Jan 7, 2021

Review comment responded on Jan 12, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

5
Everyone

By on Jan 3, 2021

Review comment responded on Jan 12, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

4
Family Family

No problems - because of covid breakfast was limitef

By on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

1
Everyone

By on Oct 4, 2020

Review comment responded on Oct 6, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

5
Family Family

Recommended!!! Very good!!! Clean, good location.

By on Sep 8, 2020

Review comment responded on Sep 12, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

5
Family Family

Excellent room for good price. Enjoyed the seating room. Decent breakfast given the COVID restrictions.

By , from Carol Stream, IL on Aug 18, 2020

Review comment responded on Aug 19, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

5
Partner Couples

Everything was amazing. Nice and new spacious rooms. Comfortable beds. They had a great breakfast especially considering the pandemic. Dining and shopping options nearby!

By , from Kansas on Aug 11, 2020

Review comment responded on Aug 15, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Cassandra Douglass Front Desk Manager Hyatt Place West Des Moines/Jordan Creek

Hyatt Place West Des Moines Jordan Creek

295 64th Street, West Des Moines, IA 50266
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