Quiet and comfortable room. Close by food options.
Clean, new and roomy. Close to my client's office.
This was a good location for us since it was near where our relatives live. Great breakfast that was offered, and the room was very comfortable. We'd go to this hotel when we visit again.
Our room was clean and the beds were very comfortable. The front desk service was super nice and check-in was quick. However the bathroom needs some help. The toilet would not flush for the whole night. We had checked-in and used them quickly before running out to dinner and a show and they were fine. But upon returning to our room at 1030 the toilet would not flush and we had not done anything to plug it up. Since it was so late we opted to just go to bed and we were checking out early so we didn't bother to call front-desk for maintenance or to switch rooms. Then in the morning when we went to shower the glass doors would not stay shut and kept sliding open during our shower. The toilet began to work later in the morning before we checked out so we aren't sure what happened there. The breakfast was just ok. When we got our eggs and hash brown and sausage they were cold even though they were in a warmer. I had to microwave my food.
Beautiful lobby, very friendly front desk staff. The room was very clean
Very clean. Nice location next to plenty of restaurants. Right off of Interstate 35. Awesome continental breakfast. Enjoyed our stay.
Late check in with prompt service as with clean room.
Very clean and friendly staff - they were always available for questions/requests. The daily breakfast had a nice variety and the staff was constantly refreshing and making sure the area was kept tidy.
Our room was next to a couple that had a barking dog and the next morning they kept going in and out of their room slamming the door; therefore I would never stay there again
Room was not cleaned between 2 day stay but was initially clean when we arrived
Great place to stay on pir trip back to KC. Right off I-35 and near shops and restaurants. Enjoyed the pool and the bed was very comfy.
We decided to stay last minute in Des Moines and found this hotel on Orbitz. Few minutes away from Jordan creek and shopping. Right next to gas stations as well right off the highway. We checked in pretty late (1:30 AM) and they still had fresh popcorn waiting for us in the lobby! Very nicely decorated for the holidays. Room was clean and very nice! Had a great nights rest and was very comfortable. Great staff, great room, great stay!
Sleep Inn & Suites West Des Moines near Jordan Creek places you within a 10-minute stroll of MercyOne Mills Civic Express Care and West Glen Town Center. This 65-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning.
All 65 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 49-inch TVs. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are other standard amenities.
Built in 2017, the brand new Sleep Inn & Suites West Des Moines near Jordan Creek offers an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Quiet and comfortable room. Close by food options.
Thank you for the 5 star review of us here at the Sleep Inn and Suites of West Des Moines. I appreciate that you mention us being quiet and comfortable - good mix for a good night's sleep. Hope to see you again soon. Karla GM
Clean, new and roomy. Close to my client's office.
Thank you for the 5 star review. I sincerely hope we have the opportunity to be of service to you again soon. Thank you again. Karla GM
This was a good location for us since it was near where our relatives live. Great breakfast that was offered, and the room was very comfortable. We'd go to this hotel when we visit again.
Thank you for taking time to review us here at the Sleep Inn and Suites of West Des Moines. I really appreciate the comments regarding the breakfast and the room. Thank you also for stating that you would return to see us too! Thank you and have a great day! Karla GM
Thank you for the 4 star review. I hope you are having a great trip and safe travels to you. I appreciate that you enjoyed the hotel and please stop in and say hi again. Karla GM
Our room was clean and the beds were very comfortable. The front desk service was super nice and check-in was quick. However the bathroom needs some help. The toilet would not flush for the whole night. We had checked-in and used them quickly before running out to dinner and a show and they were fine. But upon returning to our room at 1030 the toilet would not flush and we had not done anything to plug it up. Since it was so late we opted to just go to bed and we were checking out early so we didn't bother to call front-desk for maintenance or to switch rooms. Then in the morning when we went to shower the glass doors would not stay shut and kept sliding open during our shower. The toilet began to work later in the morning before we checked out so we aren't sure what happened there. The breakfast was just ok. When we got our eggs and hash brown and sausage they were cold even though they were in a warmer. I had to microwave my food.
I thank you for taking time to complete a review. I sincerely apologize regarding the bathroom situation. I am very confused about the toilet not flushing too. I would have maintenance take a look, but unsure what room number you where in. I also feel awful that you were disappointed in the breakfast. We have been working hard at offering more options and keeping the items fresh and hot. There is a fine line with the breakfast - if you keep it too hot -dries out.. Our goal is to serve a fresh hot breakfast. I hope you will give us another chance at showing you how amazing we really are. We have great reviews. Thank you again. Karla GM
Beautiful lobby, very friendly front desk staff. The room was very clean
Thank you for the 5 out of 5 review. I really appreciate that you mentioned the lobby - we enjoy decorating it during the different seasons. I will share with the staff that you mentioned the friendly staff. I have a fabulous team all around. Have a great week. Thank you again! Karla GM
Very clean. Nice location next to plenty of restaurants. Right off of Interstate 35. Awesome continental breakfast. Enjoyed our stay.
Thank you for the amazing review! I will share all your positive comments with my staff. Thank you so much!
Late check in with prompt service as with clean room.
Thank you for the 5 star review. I appreciate that you mentioned the prompt service and thank you for mentioning the clean rooms. Safe travels. Thank you.
Very clean and friendly staff - they were always available for questions/requests. The daily breakfast had a nice variety and the staff was constantly refreshing and making sure the area was kept tidy.
Thank you for the kind words and the 5 star review. I appreciate you mentioning the staff and how clean the hotel was for your stay. Thank you for your positive comments regarding the breakfast. Have a great Spring and hope we see you again. Karla GM
Thank you for the 4 out of 5, your feedback is very important to us and hope to serve you again soon.