Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Hotel with free breakfast, a quick walk to Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Minibar, desk, laptop workspace, blackout drapes
Flat-screen TV
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • West Glen Town Center
    ‪8 min walk‬
  • Jordan Creek Town Center
    ‪10 min walk‬
  • Drake University
    ‪14 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

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Room options

King, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

King, Studio, Kitchenette

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

King, Accessible

  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Des Moines

Jordan Creek Town Center is a short stroll from Hampton Inn & Suites West Des Moines/SW Mall Area, and other popular attractions like Des Moines Art Center are within a 15-minute drive. This 102-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • West Glen Town Center - 8 min walk - 0.5 miles
  • Jordan Creek Town Center - 10 min walk - 0.5 miles
  • The MidAmerican Energy Company RecPlex - 3 min drive - 1.5 miles
  • Drake University - 14 min drive - 10.8 miles
  • Wells Fargo Arena - 16 min drive - 12.7 miles

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel with free breakfast, a quick walk to Jordan Creek Town Center
Guests staying at Hampton Inn & Suites West Des Moines/SW Mall Area enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
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Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites West Des Moines/SW Mall Area?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on Jun 30, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hampton Inn & Suites West Des Moines/SW Mall Area?

This hotel in West Des Moines is within a 10-minute walk of Jordan Creek Town Center and West Glen Town Center. You'll also find Raccoon River Park and Valley Junction within a short drive.

Will I be able to park at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn & Suites West Des Moines/SW Mall Area feature a casino?

No, Hampton Inn & Suites West Des Moines/SW Mall Area doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hampton Inn & Suites West Des Moines/SW Mall Area?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as an indoor pool.

Are there hot tubs at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, this hotel has a spa tub.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites West Des Moines/SW Mall Area serves free buffet breakfast each morning from its snack bar.

Does Hampton Inn & Suites West Des Moines/SW Mall Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites West Des Moines/SW Mall Area for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites West Des Moines/SW Mall Area?

The closest major airport to Hampton Inn & Suites West Des Moines/SW Mall Area is Des Moines International Airport (DSM), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, you won't find guestrooms with balconies at Hampton Inn & Suites West Des Moines/SW Mall Area.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 869 reviews
Rating 8 - Good. 208 out of 869 reviews
Rating 6 - Okay. 62 out of 869 reviews
Rating 4 - Poor. 26 out of 869 reviews
Rating 2 - Terrible. 19 out of 869 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

roger

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lyn

Stayed 1 night in Mar 2025

10/10 Excellent

Lynda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Sherri

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

2/10 Terrible

Mary

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Outside by building needs picked up but hard time of year to keep clean
Stayed 1 night in Mar 2025

4/10 Poor

Lorena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk clerk asked for my ID, handed me the keys and said to enjoy my stay. That’s it. I’m a Silver Hilton Honors member and apparently Expedia doesn’t transfer over that information so we didn’t get welcomed or free water or anything. No info on breakfast or coffee. I could have asked; but what kind of welcome is that?! We ended up leaving after two hours due to the storm and there was no one at the desk when we left so I deposited the keys in the container.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Stayed 2 nights in Feb 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Overall, enjoyable stay at the Hampton Inn & Suites. Yuliza at the front desk was amazing as she worked with our two rooms to get them close to each other and all worked out well. However, a front desk staff member in the afternoon wasn't as accommodating, didn't get his name, but was very difficult to work with.
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall, I still give 9

The south outside has a lot of trash here and there on the ground. Some of it probably is not from yall's hotel could be from the other hotel also
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, wouldn't stay again no problem
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff. Very comfortable beds. Great location
Stayed 1 night in Feb 2025

8/10 Good

Dustin

Stayed 1 night in Feb 2025

4/10 Poor

Robyn

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Bethanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot tub was HOT but the jets did not work or the bubbles. The parking was convenient however the lot was not plowed and was difficult to see the lines and areas to park along the side of the building. Everything else was perfect!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean and comfortable room. Comfortable bed and bedding, nice breakfast and Applebee's in the parking lot. Perfect for a short stay
Stayed 1 night in Feb 2025

10/10 Excellent

fanchon, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth money

Stayed 3 nights in Dec 2024

10/10 Excellent

valerie

Stayed 1 night in Dec 2024

10/10 Excellent

Ericka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place. They seem to have thought of everything when planning the room. Plenty of outlets, seating and bathroom is laid out nicely.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Clear Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hot tub, breakfast was not great- it’s time to stop using disposable dishes
Stayed 1 night in Dec 2024

4/10 Poor

Kelly

Disliked: Property conditions & facilities
The telephone in our room did not work. There was an intoxicated man vomiting all over himself in the hallway. There were no towels at the pool. The shower also looked dirty.
Stayed 1 night in Dec 2024