Good people, old hotel
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Front desk person was very nice and friendly and very helpful. Room was clean and comfortable.
Clean, good service, swift check in and out, and nice rooms.
Very Convenient, great location!!
Extremely friendly staff, great breakfast!
Very clean. Friendly staff.
Very nice property. Everything was clear. Tom, manager was extremely nice and offered dining recommendations when asked. Excellent choice too. Will stay again if needed.
We appreciate the breakfast provided.
I had to ask a manager to put on a mask! That manager came to my room WITHOUT a mask, used a key card to let himself in because we could not hear him knocking and he could not hear us telling him there was someone in the room. In fact, nearly all the staff at this property were NOT wearing a mask. It's bad enough the guests can get away with it. I see signs asking guests and staff to wear a mask and social distance everywhere, but everyone appears to ignore them.
Although the a/c was on, every time we returned to our room it seemed unusually musty and humid. The towels would not completely dry out after showering, even overnight. And NO microwave in the room; never staying there again
The staff was very friendly. The room was quiet even though the hotel was full!
No hot breakfast
Great area, close to restaurants, close to I80. We would definitely stay there again. Staff was nice and were helpful with restaurant recommendations.
Very ice clean room. Good price.
Nice location!! Did not like the fact that there was no microwave
Hampton Inn West Des Moines Lake Drive is located within a mile (2 km) of UnityPoint Health - Methodist West Hospital and Mercy Medical Center West Lakes. This 3-star hotel welcomes guests with 135 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.
The 135 rooms have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect 43-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
Guests of Hampton Inn West Des Moines Lake Drive have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Good people, old hotel
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Thank you for taking the time to share your most recent experience with us. Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one.
Front desk person was very nice and friendly and very helpful. Room was clean and comfortable.
Thank you for taking the time to share your most recent experience with us. Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one.
Clean, good service, swift check in and out, and nice rooms.
Thank you for taking the time to share your feedback with us. We look forward to seeing you again when travels bring your near us.
Very Convenient, great location!!
Thank you for the great feedback. We hope to see you again when travels bring you near our area.
Extremely friendly staff, great breakfast!
Thank you for sharing your feedback with us. We look forward to seeing you again when travels bring you near our area. Respectfully, Samanta C
Very clean. Friendly staff.
Thank you for sharing your feedback with us. We look forward to seeing you again when travels bring you near our area. Respectfully, Samanta C
Very nice property. Everything was clear. Tom, manager was extremely nice and offered dining recommendations when asked. Excellent choice too. Will stay again if needed.
Thank you for sharing your feedback with us. We look forward to seeing you again when travels bring you near our area. Respectfully, Samanta C
We appreciate the breakfast provided.
Thank you for taking the time to share your most recent experience with us. Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one. We are currently working on more remodeling to our hotel.