Nice location!! Did not like the fact that there was no microwave
One night . Clean, polite staff.
Clean room and friendly staff. Enjoyed the one night stay. Would stay again.
Clean, staff was friendly, amenities looked great.
The hotel staff was rude and humiliating. I would not stay here again for that very reason.
Absolutely lived the room and it was very clean. They delivered extra towels and hygiene items to my room as soon as they saw the guest number was not correct. They had breakfast, a gym, a pool and laundry still open to use at this time.
Cleanliness, amenities, and spaciousness of room, as well as efficient, polite service
During these difficult Covid pandemic times, the Hampton Inn is doing an overall nice job. The Breakfast is managed very well, by friendly staff! Instead of getting what you want, a very friendly woman gets you the items. People generally space out (and most wear masks -- but not all!!!) and only the woman gets the items for you -- from behind a table. Very well thought out! The staff was generally positive and happy -- especially considering the difficult times for the travel/hotel industry. Good luck to us all!
The most inpressive thing to me was the room had no smell at all in it!! Was really strange to get hotel room that did not smell like cleaner, musty, old , love it was best room I ever had!!!!
Nice staff, well-appointed room. Microwave would have been nice, but no big deal. Terrible night. Everyone else on my floor was apparently partying together in the hall and the room across from mine. I yelled at them around 2 AM. They mostly stayed in the room after that, but frequent knocking on each other’s doors and slamming doors. I gave up and hit the road at 4 AM.
Staff was super friendly. Facilities wherever clean
The breakfast was outstanding and the checkin person was helpful in giving us a map showing places to eat. The check out person was not as helpful. The drawers were wire shelves???
Very quiet. Right across from the ice machine and we could not hear it in our room.
Had to wait a while to check in as the staff was in the middle of their “bi hourly pool check”. After a long day of traveling and then waiting at the front desk for a while, we had to go find the staff by the pool to come check us in.
Great breakfast. Great Room. Convenient location to major freeways
Hampton Inn West Des Moines Lake Drive is located within a mile (2 km) of UnityPoint Health - Methodist West Hospital and Mercy Medical Center West Lakes. This 3-star hotel welcomes guests with 135 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.
The 135 rooms have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect 43-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
Guests of Hampton Inn West Des Moines Lake Drive have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this golf hotel include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Nice location!! Did not like the fact that there was no microwave
One night . Clean, polite staff.
Clean room and friendly staff. Enjoyed the one night stay. Would stay again.
Clean, staff was friendly, amenities looked great.
The hotel staff was rude and humiliating. I would not stay here again for that very reason.
Absolutely lived the room and it was very clean. They delivered extra towels and hygiene items to my room as soon as they saw the guest number was not correct. They had breakfast, a gym, a pool and laundry still open to use at this time.
Cleanliness, amenities, and spaciousness of room, as well as efficient, polite service
During these difficult Covid pandemic times, the Hampton Inn is doing an overall nice job. The Breakfast is managed very well, by friendly staff! Instead of getting what you want, a very friendly woman gets you the items. People generally space out (and most wear masks -- but not all!!!) and only the woman gets the items for you -- from behind a table. Very well thought out! The staff was generally positive and happy -- especially considering the difficult times for the travel/hotel industry. Good luck to us all!
The most inpressive thing to me was the room had no smell at all in it!! Was really strange to get hotel room that did not smell like cleaner, musty, old , love it was best room I ever had!!!!