Room, sheets and shower were dirty!
Very nice and clean.
The only thing that we didn't like were the little bit rickety elevator.
Suites were pretty nice. But the bed was way too soft. The breakfast selection was too limited. Just snack breakfast bars, fruit and hard boiled eggs
Excellent accommodations. Friendly staff. My family and I would gladly use this establishment again.
Great staff. Friendly and helpful with all our needs.
The room itself was very nice. However the outlets in the bathroom didnt worl so the hair dryer and curling iron has to be used in the bedroom.
Location great- very close to Jordan creek mall. Clean rooms. Only complaint is that coffee was not available ( empty pots) late morning.
I really liked that it was right next to Jordan creek mall! Perfect for shopping, eating, even a movie! Breakfast was great! Very friendly staff.
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Very friendly and informative staff Convenient location
Very nice and clean Staff very friendly Nice hot breakfast
Good price for a very clean, very functional studio
Within a short walk of Jordan Creek Town Center, TownePlace Suites by Marriott Des Moines West/Jordan Creek is within a mile (2 km) of West Glen Town Center. This 3-star hotel welcomes guests with 99 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 99 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Sofa beds, coffee makers, and safes are other standard amenities.
Guests of TownePlace Suites by Marriott Des Moines West/Jordan Creek have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Room, sheets and shower were dirty!
Very nice and clean.
Thank you for staying with us and leaving a review! We are happy to know you enjoyed your stay, and we hope to see you again!
The only thing that we didn't like were the little bit rickety elevator.
Thank you for staying with us and sharing your feedback. We can assure you that our elevator is regularly maintained and complies with all safety measures. We hope you had a nice weekend and hope to see you again next time travel brings you to the area!
Suites were pretty nice. But the bed was way too soft. The breakfast selection was too limited. Just snack breakfast bars, fruit and hard boiled eggs
Thank you for staying with us and sharing your feedback. We are glad you found the suites to be nice but apologize that you did not like the bed. We have had to restrict some amenities like breakfast due to local covid recommendations but hope to offer it fully again once it is safe to do so. Safe travels!
Thank you for staying with us and sharing your rating! We are glad you enjoyed your stay hope to see you again next time you are in the area.
Excellent accommodations. Friendly staff. My family and I would gladly use this establishment again.
Thank you for staying with us. We hope to see you again soon!
Thank you for staying with us. We hope to see you again soon!
Dear Anonymous, Thank you for staying with us. We are sorry to hear your stay was less than desirable. I have reviewed this incident with my staff as a learning experience on how to improve. We strive to always provide a top notch experience, however, there is always room for improvement. We hope you give us an opportunity to provide you with a better experience the next time you come to the area.