Standard Room, 1 King Bed, Non Smoking
from $52
Days Inn by Wyndham West Des Moines
2.0 out of 5.0
2.8
out of 5
Average Guest Review
See all 66 reviews
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Recent guest reviews
Stayed for 3 nights, very convenient with proximity to freeways, very friendly staff, was Very disappointed with not being able to cancel Saturday night because I booked with Expedia.....Really would be nice if everyone would get their crap together.
We had no microwave and a half size refrigerator that was placed inconveniently on the floor. Only 2-3 towels were placed in the room per day with an occupancy of 3 people. Pillows were tiny and bed was not very comfortable. Room also smelled VERY musty/damp.
My room smelled gross like old cigarette butts or something. Also the comforter did not look clean and had holes in it.
He gave me a room on the ground levels and up graded room for no additional charge I can't clime stairs very well
Nothing special but it’s clean, breakfast was hot, and the room was quiet.
Bed was comfortable. Found grape branches on the floor. Disappointed that there was no meat on the breakfast buffet.
Fairly good remodel, clean bed and sheets. I will stay here again.
Shower head did not work (right), and leaked. Door frame of bathroom was rotted and painted over at bottom (why not replaced). Lack of soundproofing - a train kept waking me up. The guy at check-in was horrible slow. I waited a good 20 min for my turn, while he stared uncomprehendingly at his computer screen. He was checking in 7 construction workers who wanted 5 rooms, but still... The staff was told that the maple syrup ran out at breakfast but made no effort to re-fill it. Breakfast was very limited.
The first room we were assigned had not been turned over by the maid and was a mess. Second room smelled strongly of cigarettes. Third room had a broken hair dryer which was replaced by one that barely worked. It was pet friendly which was why we elected to stay here.
We came in late and left early but slept well. It was clean and comfortable.
close to downtown. First room they gave me door lock wouldn't work when I told them I couldn't get into room they said yeah that lock is a hard one to work. They tried and couldn't get it to work. So then they gave me a different room.
Our first room smelled of sewer gas so badly we had to relocate.
Sink wouldn't drain. Beds too soft. Breakfast not available until 6:30.
This hotel needs a major update. Everything is worn and dated. The room had an awful moldy smell which got worse when we turned the air /heat on. We did open the window which helped. Beds were fine and bath clean. Stained carpet and smell in the room just hard to overcome. Staff friendly , breakfast looked fine we just grabbed some fruit .
I really enjoyed our stay my family as well, this is the 2nd time we stayed at this facility. The night staff a nice gentleman and the day staff and the late afternoon staff was great! Customer service was 100 . The breakfast attendant I think her name was Maria she was there 8/22 and 8/23 in the morning she was excellent, I was need of assistance and she came over with a smile to assist each day, the cleaning crew was awesome. Even though the hotel is not brand new, we like the way the staff made us feel at home. We will stay again when we come to DesMonies :-) As a matter of fact we will recommend the hotel to anyone who going to that area. All the staff that weekend was great! please let them know
The staff was friendly and the room was just what we needed on this short trip.
My last stay at this hotel was not a great experience. There was a lot of construction going on in the lobby and other areas, and the room I got was dingy and had a musty smell. I had stayed here prior to this last visit but I won't stay there again.
I stayed here for a DMU interview. The hotel room was non-smoking and smelled like smoke. The staff was friendly. Cheap place to stay.
We reserved two rooms. Ended up on different floors. Wife & I are semi handicapped no elevator, lots of stairs and long walk to front desk. The exterior needs a 20th century upgrade. No outlet for our breathing machines. The cold breakfast was adequate.- but for what we paid, a upscale room/motel would have been better. We were overcharged..
Our hotels location was perfect for what we came for. We attended the Junior Olympics at the Drake University which was only 10 mins from our hotel. I only interacted with the front desk staff and they were super nice. The only thing I didn't like was that I got stuck in a smoking queen room when I reserved a non-smoking king. Not sure how that happened. I'm going to guess that it's the result of booking through a 3rd party. Next time (if I use a 3rd party) I will call the hotel directly after my booking to make sure I am getting the room I want. Overall it was a nice stay! :)
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Days Inn by Wyndham West Des Moines places you within 3 miles (5 km) of popular attractions like Des Moines Art Center and Salisbury House. This 69-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Also close to this West Des Moines hotel are Val Air Ballroom and Buccaneer Arena.
Dining
Free continental breakfast is served each morning from 6 AM to 9 AM. The onsite restaurant is perfect for a quick bite to eat.
Rooms
Days Inn by Wyndham West Des Moines's 69 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.
Property features
Renovated in 2016, Days Inn by Wyndham West Des Moines offers an indoor pool, free WiFi in public areas, and 2 meeting rooms. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guest reviews for Days Inn by Wyndham West Des Moines
convenient location, restaurant and bar next door
Everyone
Stayed for 3 nights, very convenient with proximity to freeways, very friendly staff, was Very disappointed with not being able to cancel Saturday night because I booked with Expedia.....Really would be nice if everyone would get their crap together.
Everyone
We had no microwave and a half size refrigerator that was placed inconveniently on the floor. Only 2-3 towels were placed in the room per day with an occupancy of 3 people. Pillows were tiny and bed was not very comfortable. Room also smelled VERY musty/damp.
ok for the price
Everyone
My room smelled gross like old cigarette butts or something. Also the comforter did not look clean and had holes in it.
clean room and quite
Everyone
He gave me a room on the ground levels and up graded room for no additional charge I can't clime stairs very well
Everyone
Nothing special but it’s clean, breakfast was hot, and the room was quiet.
Everyone
Bed was comfortable. Found grape branches on the floor. Disappointed that there was no meat on the breakfast buffet.
nice location
Everyone
Fairly good remodel, clean bed and sheets. I will stay here again.
old facility and showing it.
BusinessTravelers
Shower head did not work (right), and leaked. Door frame of bathroom was rotted and painted over at bottom (why not replaced). Lack of soundproofing - a train kept waking me up. The guy at check-in was horrible slow. I waited a good 20 min for my turn, while he stared uncomprehendingly at his computer screen. He was checking in 7 construction workers who wanted 5 rooms, but still... The staff was told that the maple syrup ran out at breakfast but made no effort to re-fill it. Breakfast was very limited.
Review comment
Days Inn Management responded on Feb 7, 2017
We’re sorry you were unhappy with your stay . We’ll work hard to fix the issue you experienced. Thanks for letting us know.
pet friendly and between downtown and jordan creek
Everyone
The first room we were assigned had not been turned over by the maid and was a mess. Second room smelled strongly of cigarettes. Third room had a broken hair dryer which was replaced by one that barely worked. It was pet friendly which was why we elected to stay here.
short stay
Everyone
We came in late and left early but slept well. It was clean and comfortable.
Review comment
daysinn.wd@gmail.com responded on Jan 3, 2017
Thank you for taking the time to give our hotel a good review! We look forward to meeting your hotel needs in the future. Days Inn Management
Dear M. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.