West Des Moines Marriott3.5 out of 5.0
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Recent guest reviews
Good spot to stop after 12 hours of driving. Comfort of room was great.
Front desk was great, room service was quick, not the greatest food though
Clean room and friendly staff. Convenient to shopping and restaurants.
Drycleaning left 24 hours ahead at front desk (no in-room pickup) Was not sent out after lots of confusion did get it back before I left. Email of bill took four calls. Executive Lounge is small and uninspiring service. Indoor pool is nice but it closes very early.
Great weekend visit. clean room and comfortable facilities. close to everything we wanted to see and do.
The hot cider was a good touch on a cold wintry night. The room was very comfortable. The room had good heating. The bathroom was very clean and the shower was great.
It had been more than 5 years since we last stayed here, but we had liked the location in the past. They've renovated the first floor, but the rest of the hotel is pretty much as it was last time. The rooms are good, but spouse and I found the bed really uncomfortable. There was so much condensation on the inside of the window in the morning that there were pools of water on the sill. We got the package that included breakfast and regretted it. Granted, it was the day after Thanksgiving, but they were incredibly short-handed - it took about 10 minutes to get a table even though it wasn't crowded. The buffet foods weren't fresh when we first went through the line - the eggs were hardened and the bacon almost burnt, the pastries depleted. My daughter ended up spitting out the grapes because they tasted foul. We'll go back to the Holiday Inn after this experience.
Rooms need fridge. Great location . Nice rooms very spacious. Enjoyed my stay.
Great hotel. The staff is very friendly and engaging. The rooms were clean and spacious. The breakfast was delicious as well.
nice place to stay, except the hot tub was not working
Nice hotel for the price. Try to eat breakfast at the hotel under staff wait for 20 minutes never got a sit
In the heart of BIG TEN land, I could not have been more disappointed to have been told this past Saturday afternoon, even though it's still on your hand typed room TV chart, we dropped the Big Ten network. Then because the $115 isn't enough, we want another $8-15 for wi-fi. It was a cold morning as I sat for the $14 breakfast buffett. My food tasted good, but the lobby/restaurant was so cold all of the guests had their coats on. Poor value
There was a lot going on in town this weekend, but the staff greeted us at the door and asked if we needed any help with directions, or recommendations for restaurants.
We were on our own for reservations this time since not every team went. I booked through Online to save money. The room was nice, didn't get the chance to use many of the amenities, and the breakfast was wonderful (very nice, healthy, variety). The staff was pleasant enough but I wasn't comfortable, like they looked down on me.
Room smelled very musty and the TV had horrible reception. Couldn't watch anything because it kept cutting in and out.
We have stayed at this hotel many times and have ALWAYS had a wonderful experience. The rooms are newly remodeled and always very clean. I highly recommend this hotel.
My wife and I were in DM for a concert on Friday PM. This stay at this hotel was SUPER!!! We will plan on staying here every time we come to DM.
This hotel is ideally located near I 80 & I 35., near Jordan Creek mall and many eateries. Our hotel room was well appointed with a very comfortable bed. The staff was very accomodating and helpful. I would definately recommend this hotel.
Our room was clean and the bed was very comfortable. Due to the construction the check in was being done in a side hallway and it was a very small area. I have been in other hotels when they are remodeling the loby and it was not a problem. This was terrible when you came and went for the hotel there were always people trying to check in with bags. I am sure there was a better solution than this. The check in staff was slow.
When we got to the hotel at 3:30 our room wasn't ready. The first front desk person wasnt very helpfull. When we finally got into our room at 5:30 the staff that was on was very pleasant. We went to the pool and the heat lamps didnt work so the water was freezing. The rooms were clean for the most part there was some dirt or food on the curtains. The hotel was good for how much we paid but I have had better and expected better from a Marriott hotel.
West Des Moines Marriott places you within 2 miles (3 km) of Jordan Creek Town Center and Mercy Medical Center West Lakes. This 3.5-star hotel has 219 guestrooms and offers conveniences like a restaurant, an indoor pool, and free self parking. It's near the airport and also close to Glow Golf and Clive Aquatic Center.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with full breakfast served for a fee.
West Des Moines Marriott's 219 rooms are air-conditioned and provide coffee makers, phones, and ironing boards. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Rooms also include desks.
Guests staying at West Des Moines Marriott enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.