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Recent guest reviews

We love the breakfast it is the best out of all hotels we have stayed at! The rooms are nice and the kids love the pool!

Our room was very clean. Thank you for keeping all of us safe!

I thought the hallways and elevator were showing some age / abuse, but the room and public spaces seemed well cared for and clean.

Beautiful place to stay. Including continental breakfast in price would be great. Side door could not open with key, in below zero weather; was not good. Ankar the bartender was excellent in making our first evening welcoming

Close to shopping, restaurants & freeway. We had a 2 room suite, perfect for our needs.

We always enjoy the great service at HG Inn... we learned that if something is not right HG will correct it. Home away from Home.

Nice hotel for area shopping. The hotel was clean and the beds were comfortable. Go for this hotel and have a great weekend!

Stayed here one night. Good sleep, quiet. The breakfast was amazing in the morning with lots of food choices. I'd stay here again.

Only complaints r no free breakfast, whenever the room heater kicked off it was loud, & the bed was supposed to b adjustable firmness.

I stayed here from Thursday, October 3rd, to Sunday, October 6th. I was greeted by the employee working at the front desk. She was by herself (and she was new- as she had told us) and super busy, but she was still very accommodating. I checked in 30 minutes earlier, but my room was already ready for me! She also let me know the times/prices for breakfast, lunch, dinner, room-service, the pool, and the fitness center. I went up to my room and everything was nice and clean, and new towels were laid out for me. I never had the time to eat the food in the hotel (I was always out exploring Des Moines), but from the number of people I saw of people eating there, it seemed like it was yummy. Every day I stayed there, my room was cleaned very well and I would get new items to use. I also took advantage of the pool/hot tub for one of the nights! It was very comfortable, and I enjoyed that it didn't close until 11pm at night! (This still gave me extra time to make use of the pool/hot tub and relax even after I explored Des Moines). I also liked that they included extra towels there in the pool/hot tub area for you to dry off. Every day when I returned at night or left the hotel in the morning, I was always greeted by the hotel staff at the front desk. They were all very helpful, professional, nice, and accommodating with any questions I had. :) I would definitely recommend staying here, as it is also close in vicinity to everything! There is a Super Target store nearby, a Walmart, Trader Joes (in case you want to buy snacks), there is also food such as Panda Express, an Italian restaurant, Mongolian BBQ restaurant, etc. nearby! (plenty of stores/restaurants, etc nearby which makes it a lot more accommodating and you have many choices to choose from!) The hotel is located in the nice area of West Des Moines, and super close to the Jordan Creek Mall! (nice mall with more restaurants/outdoor and indoor mall)-- there was PF changs, cheesecake factory, panera bread, food court, etc. -- too many to name! I have absolutely no complaints about the hotel, and would definitely come and stay again! :) Probably the nicest hotel I've stayed at before where everyone is so nice and welcoming.

Overall, it was very enjoyable. Good location close to shopping, food, etc..

Everyone we came in contact with was friendly and helpful, absolutely fine. We came from VA to attend the John Wayne Celebration in Winterset, IA and the hotel was easy to find and not too far from Winterset. If we get back to this area, we will definitely stay again.

The staff was courteous enough upon checkin. It was after ten pm when we finally checked in, the bar and the restaurant were already closed. When we were walking to our room the smell of garlic was awfully strong. Our whole roomed reeked of it. The walls are paper thin, the people next door to us had crying babies that sounded like they were in our room. THe ceiling was just as thin, the person upstairs from us got up to go the bathroom and the toliet sounded like it was going to fall through the floor. There was noise from the hallway begining early in the morning until we checked out. The lighting was horrible. The bathroom lighting is so dim I couldn't even put make up on in there I had to go from there to the table and then to the closet doors. The whole place is very poorly done and I will not be staying here again. EVER!

Very clean. Newer Towels. Friendly welcome check-in.

The bed in our room sagged on the side. Unless you slept in the middle of the be you felt like you would roll onto the floor. Everything else at this hotel was great, Nice living area in our room and a great pool for the kids. Great location with easy acess to I-80 and I-35. Within walking distance of the mall and restraunts without a lot of traffic noise.

Check in took forever and they didn't seem like they knew what they were doing. The room had broken light bulb glass on the floor that my 6yr had to sleep on. The lamps didn't work either. So we didn't have any lighting expect the bathroom and hall area. There was unsupervised kids trashing the pool area throwing all the towels in the water and no one was doing anything. The pack-in-play was staind and filthy dirty my daughter was so uncomfortable sleeping in it she was up all night screaming and had to share my queen size bed with my husband and I.

Staff was very helpful, and professional. Rooms were very clean and spacious. Internet worked great and location was excellent with respect to location and food choices ...

We had booked four rooms, as we were in town for our son's graduation from Drake University. We had a request for a handicapped accessible room and the staff was very accomodating. The rooms were clean and spacious. We also liked the location right off I 35.

All great, but since we booked through [...], they wouldn't let us change our rooms from a king to 2 queen beds, even if we offered to pay extra.

South 64th Street West Des Moines IA

Hotel highlights

  • Close to Jordan Creek Town Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Des Moines West places you within a mile (2 km) of popular attractions like Jordan Creek Town Center and West Glen Town Center. This 3-star hotel welcomes guests with 176 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All of Hilton Garden Inn Des Moines West's 176 air-conditioned rooms provide microwaves, refrigerators, and minibars. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.


Property features

Hilton Garden Inn Des Moines West features an indoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.

Room options

Deluxe Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

King bedroom evolution suite

1 King Bed | Sleeps 4

One King Bed, Smoking, Accessible

1 King Bed | Sleeps 2

Suite, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Des Moines West

Everyone (4) Couples (6) Business (2) Family (8) Friends (2) Other (1)
5
Family

We love the breakfast it is the best out of all hotels we have stayed at! The rooms are nice and the kids love the pool!

By , from Marion iowa on Jan 4, 2021

4
Family Family

Our room was very clean. Thank you for keeping all of us safe!

By on Sep 14, 2020

Review comment responded on Nov 2, 2020

Thanks for your response.

4
Family

I thought the hallways and elevator were showing some age / abuse, but the room and public spaces seemed well cared for and clean.

By on Jun 10, 2019

Review comment responded on Jan 16, 2020

Thanks for your feedback

4

quite, restful, beautiful hotel close hwy and shop

Everyone

Beautiful place to stay. Including continental breakfast in price would be great. Side door could not open with key, in below zero weather; was not good. Ankar the bartender was excellent in making our first evening welcoming

By , from ohio on Jan 2, 2018

4

lovely hotel

Everyone

Close to shopping, restaurants & freeway. We had a 2 room suite, perfect for our needs.

By , from Iowa on Jul 25, 2017

5

holiday trip

Everyone

We always enjoy the great service at HG Inn... we learned that if something is not right HG will correct it. Home away from Home.

By , from Kansas on Nov 27, 2016

2

not what i expected from a hilton

Everyone

By on Nov 3, 2016

4

great location for shopping

Couples

Nice hotel for area shopping. The hotel was clean and the beds were comfortable. Go for this hotel and have a great weekend!

By on Jan 17, 2015

4

great!

Business

Stayed here one night. Good sleep, quiet. The breakfast was amazing in the morning with lots of food choices. I'd stay here again.

By on Dec 30, 2014

4

nice hotel for business & family but regular rate could b a lil cheaper

Couples

Only complaints r no free breakfast, whenever the room heater kicked off it was loud, & the bed was supposed to b adjustable firmness.

By on Feb 9, 2014

Hilton Garden Inn Des Moines West

205 South 64th Street, West Des Moines, IA 50266
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