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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Exterior
Lobby
Indoor pool
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, Jordan West
    ‪2 min walk‬
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪11 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Des Moines

Located within a 5-minute walk of Jordan Creek Town Center, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG is within a 15-minute stroll of Bridgewood Plaza. This 99-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Jordan West - 2 min walk - 0.1 miles
  • Jordan Creek Town Center - 3 min walk - 0.2 miles
  • Bridgewood Plaza - 5 min walk - 0.3 miles
  • Topgolf - 11 min walk - 0.6 miles
  • West Glen Town Center - 4 min drive - 2.2 miles

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Great Teriyaki - ‬15 min walk
  • ‪Auntie Anne's - ‬14 min walk
  • ‪Chick-fil-A - ‬15 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Guests of Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG on Mar 29, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

This hotel in West Des Moines is within a 10-minute walk of Jordan Creek Town Center and Bridgewood Plaza. You'll also find West Glen Town Center and The MidAmerican Energy Company RecPlex within a short drive.

Will I be able to park at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a casino on the premises?

No, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG good for couples?

Couples will appreciate amenities like an indoor pool, a free daily breakfast, and a 24-hour gym at this hotel.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG though service animals are welcome.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

The closest major airport to Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG is Des Moines International Airport (DSM), which is 14.5 mi away (29 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG.

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

lee, Paynesville

Stayed 1 night in Dec 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, beds could be better.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
gentleman that checked us in & out was exceptional
Stayed 1 night in Dec 2025

10/10 Excellent

David B

Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was super fast! The staff was courteous and the hotel was very clean. It was a nice quiet stay and I would absolutely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

JUDY

Liked: Cleanliness, staff & service, amenities
Everything here was good. Best part was a side entry door that lead directly to the elevators so you didn't have to lug your suitcases very far. Also free bottled water. Very clean. Nice breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities
Quiet room comfortable bed relatively new hotel next to Jordan Creek Mall. Breakfast needs to be improved
Stayed 5 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Lydia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Vivian, Fargo No

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

michelle

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Karissa

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly helpful staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Jenni

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet and great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quiet, clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
It was all good!
Stayed 1 night in Nov 2025

10/10 Excellent

NELLY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was really happy with this hotel room. The room's size, cleanliness, and the staff were all very nice. However, on the last day of our stay, we arrived quite late in the morning, around 1 AM, and there was no parking available. The parking lot was filled with trailers, and we couldn't find a spot. Since I was with my mother, who is a senior citizen, I couldn't walk far with her in the cold. I went inside to speak with the front desk staff, but he only offered me the option to park far away. I felt very disappointed about that
Stayed 7 nights in Oct 2025

10/10 Excellent

Daniel, Kirksville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to stay. Close to Jordan Creek and easy to access. Will stay here again.
Stayed 1 night in Nov 2025

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