The location is perfect for my needs.
I'm very satisfied. I wouldn't change a thing. Up on entering clean, room Clean, very comfortable. Gets the job done for the price! It's awesome! great front desk services. I really don't have any complaints but it would be nice to have a phone in the room And as far as the breakfast, I mean the rooms are affordable prices? . You can go and eat out for breakfast.
Ok nothing special
Very convenient. I would stay there again.
My father in laws room had a roach crawling on his wall. Also a towel in the bathroom was dirty and not white.
Bed was okay. New furniture was okay.
People next door were super loud blasting music and partying. Fridge was not in good condition. Felt like it could’ve been cleaner but it was a place to stay for a night. I checked out early.
Smelled of smoke an
Decent for tne price
Check in was easy and the room was very clean. Staff wore masks which made me feel safe. The location was very convenient...right off the highway. However, they are currently not serving breakfast but they advertise that they are.
Clean room. Great location, right off the highway. Check in and check out were a breaze. Internet site stated they offered breakfast, but they don't due to covid. They need to update their site to real time. Back door didn't close properly, so anyone could enter the building.
Not a safe hotel. As i was checking in, some guy said he was just robbed in his room. There was also a hole punched in the door to the bathroom in my room.
There was nothing to like staff is rude and hotel is dirty
Place looks good and most part was clean. Was okay
It was under construction which was okay nice to see upgrades being done.
Room recently renovated but not clean. Floor and bathroom very dirty. Coffemaker arwa not cleaned. Walls very thin lots of noise from adjoining rooms
Located in Lovington within a mile (2 km) of Merle Hay Mall, Sonesta Essential Des Moines is within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 150-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Other amenities include refrigerators, microwaves, and free local calls. Housekeeping is available on request.
At Sonesta Essential Des Moines, guests have access to a gym, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Additional amenities include a meeting room, laundry facilities, and a vending machine.
The location is perfect for my needs.
Hi Gary, thank you so much for your high rating of our hotel! We are glad that we have been an important part of your travel convenience. We're delighted you had a great time with us and we look forward to serving you again!
I'm very satisfied. I wouldn't change a thing. Up on entering clean, room Clean, very comfortable. Gets the job done for the price! It's awesome! great front desk services. I really don't have any complaints but it would be nice to have a phone in the room And as far as the breakfast, I mean the rooms are affordable prices? . You can go and eat out for breakfast.
Hi Joyce, thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. Though we are sorry that you did not thoroughly enjoy the breakfast options. We want to let you know that we take your feedback to heart and are reconsidering the available choices. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Ok nothing special
Very convenient. I would stay there again.
Hello Jay,Thank you for being a guest with us and taking the time to share your review. We are glad you found our location to be very convenient and appreciate your feedback. We look forward to serving you again when you return for a future stay.
My father in laws room had a roach crawling on his wall. Also a towel in the bathroom was dirty and not white.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Bed was okay. New furniture was okay.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
People next door were super loud blasting music and partying. Fridge was not in good condition. Felt like it could’ve been cleaner but it was a place to stay for a night. I checked out early.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Smelled of smoke an
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Decent for tne price
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Hi David,We're thrilled to hear that our location perfectly suits your needs! Providing a convenient and suitable location for our guests is a top priority, and we're glad we could meet your expectations. If you have any specific preferences or suggestions for further improvement, feel free to share them with us. We appreciate your feedback and hope to continue being your preferred choice for accommodations. Looking forward to welcoming you back on your next visit!