It would be nice if the parking was not an extra charge
This hotel is kind of a hidden gem. It has its own parking which is great for downtown Des Moines. Staff was courteous and helpful. Room was nice. complimentary breakfast was good. It's an older facility, but well maintained. I especially liked the rate which was $20 less per night than the Marriott's "convention rate" 1 block away! Only drawback was the sidewalk reconstruction in that area of town, but that won't last forever. I'd definitely recommend as an alternative to the Marriott!
It seemed dreary in design and colors. I was totally surprised that that don't make clear you park in a garage across the street at $18.00 a day, I found it later buried on the hotel information. The hotel front desk was the best in customer interactions!
staff was friendly and helpful
Staff was very friendly and attentive. Room was large and clean. Had a great stay!
It was close to everything I needed to do It was in the heart of downtown
The room was spacious elegant clean and comfortable. It was also very quiet which was greatly appreciated!
Good location, friendly staff. Good view from top floor.
No bar or restaurant. Nice rooms and good location, but when I travel by myself I usually prefer a restaurant/bar at the hotel.
Lots of space in the room. Breakfast was out early for kids going to sporting events. Pool was supper small but it was clean and did the trick for our son. Nice hotel. We would stay there again.
Has a indoor pool, pets allowed and nicely located in the heart of downtown Des Moines. Best to pay for valet as it's daily rate is only $2 more than garage self parking. My one complaint is that the shower was not great, it was barely adequate in water pressure, the shower head was old and regulating the temperature of the shower was more intricate than needed early in the morning. It was a like a slight turn here, a little bit more, keep turning...nope, now too hot or too cold. That could have just been the room I was in which is room 416, otherwise is was a nice hotel that allowed pets, even though I didn't see any.
Spacious room, excellent bed, very clean. Wished they provided lotion as it was quite dry.
Located in Downtown Des Moines, Hyatt Place Des Moines/Downtown is within a 10-minute walk of popular sights such as Des Moines Civic Center and Iowa Events Center. This 3-star hotel has 93 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Des Moines and also close to Wells Fargo Arena and Principal Park.
Free continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also available.
Guests staying at Hyatt Place Des Moines/Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 20 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and express check-in.
It would be nice if the parking was not an extra charge
This hotel is kind of a hidden gem. It has its own parking which is great for downtown Des Moines. Staff was courteous and helpful. Room was nice. complimentary breakfast was good. It's an older facility, but well maintained. I especially liked the rate which was $20 less per night than the Marriott's "convention rate" 1 block away! Only drawback was the sidewalk reconstruction in that area of town, but that won't last forever. I'd definitely recommend as an alternative to the Marriott!
It seemed dreary in design and colors. I was totally surprised that that don't make clear you park in a garage across the street at $18.00 a day, I found it later buried on the hotel information. The hotel front desk was the best in customer interactions!
staff was friendly and helpful
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Pam E AGM, Hyatt Place Downtown Des Moines
Staff was very friendly and attentive. Room was large and clean. Had a great stay!
Thank you very much for your perfect review. We are happy that you enjoyed your stay and hope to see you again soon.
It was close to everything I needed to do It was in the heart of downtown
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Pam EthellAssistant General ManagerHyatt Place Downtown Des Moines