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Hyatt Place Des Moines Downtwn

3.0 out of 5.0

Recent guest reviews

Great experience. Great staff, great room​ and breakfast.

Parking is a big hassle downtown, expensive to park your car overnight or with valet. This is the main reason I would not choose this hotel again. Staff was very nice, room was ok a little bare bones for a Hyatt. Ordered coffee at the front and no cream available, a small thing but really, no cream at a coffee kiosk.

We really enjoyed our stay at the Hyatt Place mainly because of the personable customer service.

It was great overall experience just had a few new people it seemed. The worked hard to get it right.

Excellent staff. Very friendly and professional staff.

Hotel wa very clean and modern. Breakfast was a let down. Buffet was stocked but hot food was not kept very hot. Overall we would stay again

The hotel was wonderful, although I wasn't expecting to have to pay for parking when I arrived. The staff at this hotel was amazing. The night shift manager was doing 5 people jobs with a smile and making it look easy! He deserves a raise. We came back from a concert and orders food , he was quick and helpful. The room was very nice and the beds were extremely comfortable !

Staff was friendly and helpful. Breakfast was delicious!

Overall stay was nice. We were in town for a play so the location couldn't be beat. Staff were courteous and room was clean.

I loved staying here! Staff were excellent, friendly and overwhelmingly helpful. I was met at the curb and offered valet parking, which I recommend as parking appeared to be at a premium. I was provided with directions to the Event Center then given a ride there and back even after I was checked out in the morning. I had some difficulty finding the hotel downtown at sunset but once found I would definitely go back!

Staff was super friendly. In town for a wedding, very nice hotel and stay. Only downside half the cable channels weren't coming through, breakfast was good but not excellent. But will definitely be staying here again when we're in Des Moines!!!! Great having 24 hr food options and Starbucks/bar option.

The hotel is nice and the staff was great, but we couldn't sleep because the streets are very loud. Kept hearing cars/motorcycles revving their engines all night. (2 nights in a row)

the place was centrally located....Simple, no frills but clean and the room was a nice size and the staff was great

We stayed here the night of a concert downtown and were able to walk via sky walks to the concert all indoors. Nice, clean room. Great breakfast served on real china.

This hotel was very accomadating with valet parking, free shuttle service, and great staff. When asked, staff gave great recommendations for restaurants. The free breakfast was fabulous.

The customer service was incredible from the moment I was greeted by the valet, through the check in process, and all throughout our stay. The room was extremely clean and very comfortable in size. The breakfast that was included had a wide variety and was fresh. The pool was pretty small, but that would be the only thing that I could say was less than perfect. The location is fantastic and is connected to the skywalk system so made it easy and comfortable to get around in the cold temperatures. We appreciated the valet service for the car and the shuttle service that was available to take us to an event. I will definitely go back and stay again.

Good value good stay. Will definitely stay there the next time. I'm in Des Moines. Staff was extremely helpful and the rooms were nice and spacious. Onl

Large room with large bathroom and closet. The corner desk, large sectional sofa, and coffee/dressing area with mirror completed the room. Exercise room with pool in the basement was easily accessible. Breakfast is wonderful with lots of healthy options, including oatmeal, breakfast sandwiches, and fresh fruit.

The hotel staff was very friendly, breakfast was amazing and really hit the spot. Glad to see plenty of options including french toast, eggs wtih spinach and tomatoes, pancakes, sasuage, fresh fruit and much more. The room was amazing and loved how close it was to down town. With it being pricier I wouldn't do it for an average stay but since we were going out for a big night on the town it was worth the splurge.

This hotel is a welcome addition to the downtown hotel lineup! It's my go-to-hotel now. The rooms are always clean and huge! The staff is amazing and its walking distance to everything you could need downtown!

418 6th Avenue Des Moines IA

Hotel highlights

  • Walking distance to Science Center of Iowa
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Des Moines within a short walk of Iowa Events Center, Hyatt Place Des Moines Downtwn is within a mile (2 km) of other popular sights such as Des Moines Botanical Center. This 3-star hotel has 93 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. Iowa State Capitol Building is 1.1 mi (1.8 km) from this centrally located Des Moines hotel.


Dining

Free buffet breakfast is served each morning from 6 AM to 9:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

All 93 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Hyatt Place Des Moines Downtwn have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is USD 18 per night if you plan to drive, or hop aboard the free airport shuttle (available on request). Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include 3 meeting rooms, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hyatt Place Des Moines Downtwn

Everyone (8) Couples (10) Business (7) Family (5) Other (2) Friends (3)
5

awesome

Everyone

Great experience. Great staff, great room​ and breakfast.

By on May 15, 2017

Review comment responded on May 18, 2017

Thank you for your feedback, we hope to see you again in the future.

3

parking a pain.

Everyone

Parking is a big hassle downtown, expensive to park your car overnight or with valet. This is the main reason I would not choose this hotel again. Staff was very nice, room was ok a little bare bones for a Hyatt. Ordered coffee at the front and no cream available, a small thing but really, no cream at a coffee kiosk.

By on Mar 11, 2017

Review comment responded on Mar 15, 2017

Thank you for sharing your experience with us, we appreciate all feedback.

5

customer service

Everyone

We really enjoyed our stay at the Hyatt Place mainly because of the personable customer service.

By on Dec 7, 2016

Review comment responded on Dec 16, 2016

Thank you for taking the time to share your experience with us. I am sincerely grateful for the feedback you have given.

4

clean, comfy, and the staff tried hard

Everyone

It was great overall experience just had a few new people it seemed. The worked hard to get it right.

By , from KC on Oct 9, 2016

5

great location easy access to downtown venues.

Everyone

Excellent staff. Very friendly and professional staff.

By on Aug 22, 2016

Review comment responded on Aug 26, 2016

Thank you for giving feedback on your experience with us. It is greatly appreciated.

4

state fair getaway

Everyone

Hotel wa very clean and modern. Breakfast was a let down. Buffet was stocked but hot food was not kept very hot. Overall we would stay again

By on Aug 22, 2016

Review comment responded on Aug 24, 2016

Thank you for the feedback you have given. We appreciate all feedback and use it to improve our performance. I hope we get the opportunity to host you again the next time you are in town.

5

awesome staff

Everyone

The hotel was wonderful, although I wasn't expecting to have to pay for parking when I arrived. The staff at this hotel was amazing. The night shift manager was doing 5 people jobs with a smile and making it look easy! He deserves a raise. We came back from a concert and orders food , he was quick and helpful. The room was very nice and the beds were extremely comfortable !

By , from quad cities on Mar 16, 2016

5
Everyone

Staff was friendly and helpful. Breakfast was delicious!

By on Mar 1, 2016

Review comment responded on Mar 7, 2016

Thank you for the kind words regarding your recent stay with us. Your feedback is valuable to our continued success. We look forward to serving you needs in the future when your travels bring you back to Des Moines.

4

overall nice stay

Couples

Overall stay was nice. We were in town for a play so the location couldn't be beat. Staff were courteous and room was clean.

By on Dec 2, 2015

5

quick trip to des moines

Singles

I loved staying here! Staff were excellent, friendly and overwhelmingly helpful. I was met at the curb and offered valet parking, which I recommend as parking appeared to be at a premium. I was provided with directions to the Event Center then given a ride there and back even after I was checked out in the morning. I had some difficulty finding the hotel downtown at sunset but once found I would definitely go back!

By on Oct 13, 2015