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Recent guest reviews

Great location and great staff. Very convenient and it was nice to have the hotel shuttle as an option.

Clean and kind staff

Bathroom in the lobby was leaking water all weekend. Nobody fixed it. Very gross. First room we had the door of the bathroom wasnt closing all the way. It would get stuck. Changed rooms and that door was having trouble closing too. Almost as if the building was sagging on one side. Might wanna get a civil engineer in to take a look.

Excellent customer service from the front desk staff, very friendly and helpful! Room was very clean, bed was surprisingly comfortable.

Totally awesome staff and facilities. Randy (Front desk supervisor) was totally awesome and super helpful. Definitely recommend

Well kept and clean. Great breakfast options. Friendly staff.

Very friendly staff, good breakfast options even for covid, clean rooms. Decor in the rooms was a little weird, very stark, but once settled was fine.

Nice clean and new, will recommend to friends staff are friendly

Great hotel. Excellent staff and comfortable beds.

Great helpful staff. Shuttle service was seamless. Clean recently renovated facility.

We stayed here for one night. Staff had excellant customer service. Pool was warm and hot tub very inviting. However bed was very hard with a big slope. A couple of homeless people hollaring and screaming outside window kept me up. Breakfast was very good.

I visited this hotel to go to the Color Me Badd (important!!!) show at the last day of the Iowa state fair. To my surprise they had a free shuttle that went to the state fair buses! Wow cool! I had a great night sleep in the comfortable bed. Nice shower heads. Microwave and fridge in the room! To top it off they had a tremendous hot breakfast which really hit the spot after a long night. I really appreciate the designer who is modeling these hotels. Super trendy and cool. I always look to stay at Holiday Inn Expresses because I know what to expect!

New hotel. Room was excellent, very clean and bed was comfortable. Breakfast was average and staff was very polite. I will stay there again.

This new hotel is only a few minutes away from the Capitol. The room layout is perfect! I won't be staying anywhere else from now on. I loved the room. Breakfast was great.

We were in town for a tournament at the Iowa Events Center and the hotel provided a complimentary shuttle back and forth between the venue and the hotel - which was a very nice perk. Parking is free and the staff is amazingly friendly. The hotel is new and very clean. I'm pretty picky when it comes to hotels and was pleasantly surprised by the amenities at this hotel. A great stay overall.

Nice new facility and friendly helpful staff. Enjoyed my stay here with one exception that my room was on the "street" side of the hotel and I thought the noise pollution was to high for a new facility. Luckily the street doesn't carry major traffic. Book a room on the parking lot side – LOL

SW 11th St Des Moines IA

Hotel highlights

  • Close to Hy Vee Hall
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Downtown Des Moines within a short walk of Science Center of Iowa, Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Wells Fargo Arena. This 102-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

42-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Built in 2016, the brand new Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and a meeting room.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 King Bed (Additional Living Area)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Everyone (11) Couples (2) Family (1)
5
Family

Great location and great staff. Very convenient and it was nice to have the hotel shuttle as an option.

By on Jun 17, 2022

Review comment responded on Jun 20, 2022

Thank you for letting us know that you enjoyed your stay. We are proud of our hotel and we love to share it with our guests.

5
Everyone

Clean and kind staff

By on May 10, 2022

Review comment responded on May 12, 2022

Thank you, Lori, for the 5 out of 5 score! We are glad you found the hotel clean and our team kind. Come back soon!

1
Partner Couples Friends

Bathroom in the lobby was leaking water all weekend. Nobody fixed it. Very gross. First room we had the door of the bathroom wasnt closing all the way. It would get stuck. Changed rooms and that door was having trouble closing too. Almost as if the building was sagging on one side. Might wanna get a civil engineer in to take a look.

By on Oct 26, 2021

Review comment responded on Oct 29, 2021

Thank you for choosing the Holiday Inn Express and for taking the time to provide feedback about your stay experience. We were disappointed to learn that leaking water had ruined your stay. We strive to make each stay as pleasant and comfortable as possible, and we apologize for not meeting your expectations. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Take care & safe travels.

4
Everyone

Excellent customer service from the front desk staff, very friendly and helpful! Room was very clean, bed was surprisingly comfortable.

By on Sep 4, 2021

Review comment responded on Sep 6, 2021

Thank you letting us now that you enjoyed your stay. We hope we can welcome you back again soon! Safe Travels-

5
Everyone

Totally awesome staff and facilities. Randy (Front desk supervisor) was totally awesome and super helpful. Definitely recommend

By on Jul 1, 2021

Review comment responded on Jul 1, 2021

Thank you for staying with us and for sharing your feedback. We hope to see you when you visit Des Moines again!

5
Business Business

Well kept and clean. Great breakfast options. Friendly staff.

By on Jul 1, 2021

Review comment responded on Jul 1, 2021

Thank you for staying with us and for sharing your feedback. Safe Travels-

4
Partner Couples Business Business

Very friendly staff, good breakfast options even for covid, clean rooms. Decor in the rooms was a little weird, very stark, but once settled was fine.

By on Mar 29, 2021

Review comment responded on Mar 29, 2021

Thank you for your feedback, we appreciate it! Safe Travels-

4
Family with small children

Nice clean and new, will recommend to friends staff are friendly

By on Sep 22, 2019

Review comment responded on Sep 23, 2019

Thank you for staying with us and for sharing a review of your experience. Please come visit us again when you are in Des Moines.

5
Everyone

Great hotel. Excellent staff and comfortable beds.

By on Feb 5, 2019

Review comment responded on Feb 6, 2019

Thank your for your review. I am very happy to know that you enjoyed your stay with us. Safe Travels-

5
Everyone

Great helpful staff. Shuttle service was seamless. Clean recently renovated facility.

By , from New York, NY on Oct 25, 2018

Review comment responded on Oct 26, 2018

Thank you for your review! We look forward to your return visit.

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

333 SW 11th St, Des Moines, IA 50309
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