Jennifer at the front desk was amazing; she made the check in and check out process extremely smooth! Our room was nicer and spacious; I just wish they had larger trash cans in the room. My biggest complaint was the pool. You could smell the chlorine from down the hall; I ended up throwing my swimsuit away when I got home because after 3 washes, it still reeks of chlorine. They were filling the hot tub while we were done there, so we weren't able to use that.
Staff was super friendly & helpful. Made our stay more fun!
Rooms had a nice river view. Good location. Rooms were a good size.
There was no hot water when i took a shower. Parking cost was $15 and we were not informed of that until we arrived at the hotel.
The staff was very polite and our room was clean and comfortable. The hallways were a bit shabby (dirty carpet), but since the room was so clean, we didn't mind as much. The location was nice and we enjoyed the view of the river and capitol building.
The door to the bathroom kind of drug a little when shutting and very bright in room, need curtains that close all the way other than that it was a good stay.
Great view and a nice clean room. Easy access to the garage from our floor.
The bathroom wasn't all that clean. There was hair from a prior occupant on the floor, sink, and tub.
Thank you for the stay you guys are wonderful. Your beds ***** Five Stars!!!!!!!!!
Location is great! Rooms were clean and the parking garage is convenient.
Quiet, good location, decent free breakfast. Staff was all very kind and helpful.
Good location. Clean and staff were great, a little pricey for Iowa
Lovely room with a faulty air conditioning system. Very good staff.
Located in Downtown Des Moines, Hampton Inn & Suites Des Moines Downtown, IA is a leisurely stroll from popular sights such as Principal Park and Hy Vee Hall. This 131-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is served each morning from 7:00 AM to 9:30 AM.
Guests can expect 39-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and minibars.
Built in 2014, the brand new Hampton Inn & Suites Des Moines Downtown, IA offers an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Jennifer at the front desk was amazing; she made the check in and check out process extremely smooth! Our room was nicer and spacious; I just wish they had larger trash cans in the room. My biggest complaint was the pool. You could smell the chlorine from down the hall; I ended up throwing my swimsuit away when I got home because after 3 washes, it still reeks of chlorine. They were filling the hot tub while we were done there, so we weren't able to use that.
Staff was super friendly & helpful. Made our stay more fun!
Rooms had a nice river view. Good location. Rooms were a good size.
There was no hot water when i took a shower. Parking cost was $15 and we were not informed of that until we arrived at the hotel.
The staff was very polite and our room was clean and comfortable. The hallways were a bit shabby (dirty carpet), but since the room was so clean, we didn't mind as much. The location was nice and we enjoyed the view of the river and capitol building.
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each and every guest enjoys their stay and leave happy! Your scores show that we are close to meeting this goal, but do have some room for improvement. We are very proud of our hotel and staff and what we have to offer. If you should have any questions or concerns, please feel free to contact me directly at 515-244-1650 x 702. We look forward to seeing you during your next visit to Des Moines!
The door to the bathroom kind of drug a little when shutting and very bright in room, need curtains that close all the way other than that it was a good stay.
Thank you for the lovely feedback, Jackie! We will pass along your kind words to Jennifer! We hope you join us again soon for an even better experience!