Quality Inn & Suites Des Moines Airport2.5 out of 5.0
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Recent guest reviews
THhs is a quite satisfactory hotel to stay in if you have an early morning flight.
My room was dingy at best. Very spartan, but the curtain being broken and hanging off its hooks was unacceptable. The linoleum tile in the bathroom was cracked and broke more each time I stepped on it. One light didn't work. And when I asked for change, the front desk didn't have any. But the sheets were clean and I needed a place close to the airport. I was only there for 12 hours. That was enough.
The rooms, hallways, and pools were very dirty. Just walking into the pool room our eyes started burning because of the amount of Chlorine. And the next day I still had to take my son to the doctor because he got a bacterial infection from the hot tub in his eye! Also our room's bathroom door would not shut all the way. Not a good experience!
smelled musty; all linens, towels, chairs, etc were threadbare
Old tired, coffee machine didn't work. Needs new beds, carpet and a fresh coat of paint,
The room they gave me was dirty, small and and bad that I had to request an upgrade ending up paying more of what I was initially told. I did not have the time to call to complain.
Ice and vending in lobby, stayed on 1st floor #117 around back, have to go outside walk up ramp to get to lobby, floor above me had extremly loud squeeaky area, everytime someone walked, it would wake you up, toilet dirty, bathroom small, they installed 'Bow' style shower curtain rod causing door to hit rod, couldn't set straight on toilet because of door sticking out. Would not stay here againRick
All was well taken care of once we checked in. Of course we were not able to get the room that we requested from [...]that was shown available. Request was for 2 queen beds, smoking. They didn't have any and ended up with 1 king bed and a roll away. It was smoking though. [...]
HOTE ROOMS WERE ACCEPTABLE BUT NOT OUTSTANDING. LESS THA I NORMALLY GET FROM A COMFORT INN. CHECK IN WAS SLOW. AT CHECK OUT [...]ROOMS WERE CLEAN AND FUNCTIONAL BUT NOT AS NICELY APPOINTED AS OTHER COMFORT INNS OR THEIR COMPETIORS HAMPTON OR FAIRFIELD.
Nothing exciting, but staff was friendly and room was clean. But be aware, no elevator. So if you have much luggage, be prepared for a hike.
Easy to find, very convenient for airport. Not fancy but completely OK.
The Breakfast was good. The staff was great. The Hotel was very clean. But the noise of a bouncing ball all night up to 1am on Friday and starting up again on Sat at 9am was just too much.
Overall the hotel was disappointing for aover 85 dollars a night. We had specifically requested a non-smoking room and were given a smoking room instead. The room smelled absolutely awful and we had to sleep with the window wide open to get a hint of fresh air. I mentioned this to the manager when checking out and she just looked at me with puppy dog eyes and said "ohhhh I'm sorry" and that was it. I expected a little more for my trouble. There was a giant spot next to our bed where someone must have spilled their soda because it was so sticky my shoe stuck to it. Disgusting to say the least! The mattress was terrible. Every time my spouse would move even slightly I would feel it and wake up. The breakfast was light on offerings and didn't seem overly fresh. Overall the hotel is fairly outdated and not very comfortable. The one positive is that it is very close to the airport should you need to hop on a very early flight like we did.
Our stay was required in reference to a medical appointment in Des Moines, Iowa. We have no complaints on our stay. Staff friendly. Clean. Good nights rest. OK breakfast in morning. Complementary newspaper. Motel was busy with guests. Many in pool, hot-tub. We looked at many other motels on line thru "[...]". This Comfort Inn was just as described and what we were looking for. We saw several other Comfort Inn's on our way home and I would choose one again.
The motel was nice and clean and the staff was friendly. The breakfast was good. The only complaint we had was that they advertise an indoor heated pool. We got in the pool hoping maybe we might get used to the temperature of the water but it was very cold. When we made the reservation we asked specifically if the pool was heated and was told it was. When we travel we look for motels with heated pools so we can go swimming as a way to relax and unwind after a long day.
It was nice and it was quit. I like the fact it was so close to the airport.
The Comfort Inn in DesMoines is across the street from the airport. It is clean. It is not very sound proof as you can hear the people above you very well. There are no resturants within walking distance. If you get a room on the lower level, there is no elevator, only stairs; however if you have a car, you can park on the lower level. I think it is only a fair value for the money. The room was large and clean. The heating/air conditioner unit was loud.
The only complaint I have was the air condioning was not working right. Also, the refrigerator was not clean and did not work right