Front doors broken, kept lobby and "hot coffee" pretty cold and drafty!
Nice hotel, decent breakfast. Breakfast could've been hotter. Pool nice.
The property was run down. We walked in and had to wait 10 minutes for staff to arrive at the desk to check in. The lights in my room didnt work except for the bathroom until i decided to lay on my bed and then the lamp flickered. I would'nt recommend this place.
strangers were given a key to our room when we were gone and the door was left open. very run down and poor air quality in room.
Very friendly staff and nice looking main lobby. Room was clean but there were ants crawling around the nightstand and the shower handle barely worked.
Non smoking room had been smoked in. Air ozone machine was working but still could smell smoke.
I was never notified that the whole lobby would be having construction done. It was a mess to walk through, mouse in the morning and night on the weekend, heavy paint fume smells (because when you can't open the doors to air it out ; that's the fine to paint. Doubt it was low voc paint).
If it weren't for the pool, might have left before we checked in and staff was mostly friendly. Hotel needs some serious work to get it into decent condition. If a staff member would just go outside and pick up trash / etc, that would be an improvement.
Pros: The staff was friendly. The hotel was small, which meant we didn't have far to walk to the pool or breakfast. The continental breakfast was very nice. It had a good variety and the food was tasty. The bed was comfortable. Cons: The 1 King Size bed room was a little cramped, but not too bad. There were some small cleanliness issues (lampshades very dusty). Overall: For the price we paid ($80 before tax), I think we got a good deal. The location was convenient and the hotel was nice enough.
I would like to say that the employee that checked me in and was also working the 2nd shift the following night was GREAT! She was so nice and friendly which was just what I needed after traveling for 13 hours
We checked in to our room and immediately went back to the desk and requested a total refund and left. The room was dirty and for the price we knew we could get something better.
It was ok. room was clean . customer service could have been better.
This hotel has an odd smell in the lobby and in the room. There were a handful of things that needed repair in our room. For example. Spots in the wall had been speckled but not repainted. Air conditioning clanked all night. Towels smelled. Bed was nice and clean, but the overall experience made me want to leave quickly. Breakfast had no healthy options.
this hotel is in a very industrial area not too many choices for a good meal. In the first room we were assigned we had a problem with the sink. We were immediately transferred to another room which was very satisfactory. Aside from the location of the hotel, it was a good experience.
This place was awful!! The pool was shut down prior to our booking with no notice and no discount given. With children this was a disaster! They finally opened it and it was ICE COLD along with the Hot Tub!! We then saw mice running in the hallways and under doorways into rooms, right next to ours!!!
We decided to stay at this hotel because the room was advertised as being disability accessible. Other than a wider door to the bathroom and a handheld showerhead it was far from accessible. The sink was a regular vanity so no space under for a person in a chair to roll under. The toilet had about 10 from the front of the bowl to the edge of the vanity(that space should have 5' in front). The grab bars were not in the proper location for accessibility. Although there was an attempt to make an accessible room available, they failed miserably. Will not use this hotel again! Plan on contacting hotel chain about false advertising.
Located 2.9 mi (4.7 km) from Woodland Hills Golf Course, Baymont by Wyndham Des Moines North is within a 5-minute drive of Margo Frankel Woods State Park. This 74-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.
The 74 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
Guests of Baymont by Wyndham Des Moines North have access to an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Thank you for taking the time to share your feedback with us. We look forward to seeing you again when travels bring you near us.
Front doors broken, kept lobby and "hot coffee" pretty cold and drafty!
Thank you for taking the time to share your feedback with us. We are sorry to hear we did not meet your expectations. However we would like you to give us another chance to make this up to you on a future visit. We look forward to seeing you again.
Nice hotel, decent breakfast. Breakfast could've been hotter. Pool nice.
Thank you very much for the wonderful review. We are glad you enjoy your most recent stay with us. We hope to see you back again soon.
Thank you for taking the time to share your feedback with us. We appreciate your business and review. We look forward to seeing you again.
The property was run down. We walked in and had to wait 10 minutes for staff to arrive at the desk to check in. The lights in my room didnt work except for the bathroom until i decided to lay on my bed and then the lamp flickered. I would'nt recommend this place.
Thank you for taking the time to share your feedback with us. We are very sorry to hear we did not meet your expectations. Our maintenance crew is working harder to make sure this does not occur again. We hope to see you again and make your next visit a better experience.
strangers were given a key to our room when we were gone and the door was left open. very run down and poor air quality in room.
Thank you for taking the time to communicate your most recent experience with us. We are very sorry to hear about the encountered issues you experienced. Please call me at hotel directly in order for us to follow up on such issue. We look forward to seeing you again when travels bring you near us.
Thank you for taking the time to share your feedback with us. We look forward to seeing you again when travels bring you near our area.
Very friendly staff and nice looking main lobby. Room was clean but there were ants crawling around the nightstand and the shower handle barely worked.
Dear Guest, Thank you for reviewing our facility. We apologize for the inconvenience. I assure you that I will personally have a word with our pest control company about your mentioned issue. Please also remember that if you have any concerns upon checking in to your room please do let our front desk know so that they can help you right away. We are happy to know that you liked our recent renovations at our facility. We hope that you will give us another chance to serve you much better.
Non smoking room had been smoked in. Air ozone machine was working but still could smell smoke.
Dear Guest, We thank you for letting us know about your stay with us. We truly apologize for the inconvenience. I will personally make sure that such conditions are taken care of with more efforts. I hope that you will give us another chance to serve you much better.
Dear Guest, I am sorry to hear that your stay with us was not comfortable. I hope you will give us another chance to serve you better.