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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

2.0 out of 5.0

Recent guest reviews

When we check in no lights were on to display the outside of the hotel including the main Microtel sign. We stayed again the following week on our way back from Branson to Minnesota and the sink stopper (plug) was not attached to the main stem to hold back the water..

Stayed at this hotel for 3 nights while we attended the Solheim Cup. Room was very clean and we were able to get extra towels from the front desk. Only issue was the shower emitted a high pitch whine when in use. Breakfast was basic but fine for our needs. Close to restaurants.

Would stay again. It is clean and comfortable for 2 nights. Has waffles, bagels, toast and muffins. Eggs are boiled and cold. My only negative, besides that is breakfast shuts down at 10 and we like to sleep in during the Summer. lol... close to a lot of shopping and banks.

Came into town late and all the other nearby newer hotels was already booked. Rooms are dated no useful wall plug ins, but they were decently priced .

The room was so small. Said we had a queen bed but it was a full size bed but then I've been bait and switched like that before. When a hotel says queen size it is a full size bed. The room was clean and the breakfast was fine. I may stay there again or I may not... if I find a comprable price I will stay somewhere else

The hotel was as advertised. Close to the location I was visiting, and easy to find. The room was comfortable and clean. Very quiet location, very little traffic. The staff was polite and helpful with questions I presented them with. I would recommend this motel to a friend, and will gladly stay on my next visit.

I have stayed here several other times. The breakfast was not as complete as other times (no hot dishes except waffles). I do not like the light above the bed - it is glaring and the on/off switch is too far from the bed to reach comfortably. The evening desk person came to my room promptly to help set up my computer.

Great clean hotel. Value for your money... Thumbs up

I booked this hotel with very little research because I needed a place to overnight during a road trip. The location is good, right near the freeway and close to a gas station. The staff was friendly. The room was smaller but had a very cozy feel. The room design took obvious effort, and it was appreciated. The bed was very comfy, the room temperature was excellent, and very quiet (I'm a light sleeper). Overall I'd recommend this to anyone looking for a short stay.

The hotel was very clean and the staff/managers were amazing. Thank you.

friendly staff nice room -- weather was nice and warm -- room was nice and cool

This is close to great restaurants and a major highway. You can get anywhere quickly. I always stay here if I can because of the friendly staff and nice rooms.

Great facilities Good breakfast layout. . Nice rooms.

The room was small but it fit our needs. Every thing was clean and the room was comfortable. We just stopped for a night on the way to visit our grand daughter and this room was what we needed to get some rest before completing our journey.

Room was smallish yet well arranged with a closet with iron and ironing board and plenty of room to hang clothes. Cushioned window seat with drawer storage underneath was a great place to lay belongings or suitcase and a great use of space. Maybe a little pricey for budget conscious but rooms at a premium during fair week. Easy to find off the interstate.

Needs flat screen tvs, breakfast could have been better, missing a pool and laundry room.

Stayed because of a good price....hotel was much better than expected.

Very easy to get to from the interstate. The Staff was friendly, breakfast was fine and the room was clean. I couldn't have asked for anything more. I would definitely stay here again.

This motel was very clean and the staff was friendly. They had great suggestions for dining. The building was easy to get to from the interstate. Location was central if you are doing business in the Urbandale area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking (Pet Friendly)

Queen 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Everyone (7) Business (12) Couples (23) Family (21) Other (12) Friends (6)
3

hotel needs

Everyone

When we check in no lights were on to display the outside of the hotel including the main Microtel sign. We stayed again the following week on our way back from Branson to Minnesota and the sink stopper (plug) was not attached to the main stem to hold back the water..

By on Oct 1, 2017

Review comment responded on Oct 3, 2017

Thank you for your review. I am sorry about the lights were still adjusting to to the daylight changing. I noticed it one morning when I came into work. We have adjusted the timer now. Sorry about the stopper sometimes the clip pops off and we have to put a new one on. We do thank you for your review. We try our best to make your stay a pleasant one and we are glad, to make the changes to improve. We hope that you have a great day.

4

solheim cup stay

Everyone

Stayed at this hotel for 3 nights while we attended the Solheim Cup. Room was very clean and we were able to get extra towels from the front desk. Only issue was the shower emitted a high pitch whine when in use. Breakfast was basic but fine for our needs. Close to restaurants.

By , from Indiana on Aug 21, 2017

Review comment responded on Aug 28, 2017

Thank you for your review. Please let me know what room you was in so we can get that shower head replaced. We hope that you have a great day.

5

clean and comfortable

Everyone

Would stay again. It is clean and comfortable for 2 nights. Has waffles, bagels, toast and muffins. Eggs are boiled and cold. My only negative, besides that is breakfast shuts down at 10 and we like to sleep in during the Summer. lol... close to a lot of shopping and banks.

By on Jul 3, 2017

Review comment responded on Jul 6, 2017

Thank you for your review. We like to hear from our guest. We hope that you have a great day.

3

it's a decent hotel, not your first choice.

Everyone

Came into town late and all the other nearby newer hotels was already booked. Rooms are dated no useful wall plug ins, but they were decently priced .

By on Apr 20, 2017

3

felt like i was sleeping in a dorm room.

Everyone

The room was so small. Said we had a queen bed but it was a full size bed but then I've been bait and switched like that before. When a hotel says queen size it is a full size bed. The room was clean and the breakfast was fine. I may stay there again or I may not... if I find a comprable price I will stay somewhere else

By , from Iowa on Nov 17, 2016

5

very clean hotel and friendly staff.

Everyone

By on Oct 10, 2016

Review comment responded on Oct 10, 2016

We thank you for your great review. We do our best to give our guest the best stay possible. We look forward to seeing you again soon. We hope that you have a great day.

4

nice hotel, easy to find

Everyone

The hotel was as advertised. Close to the location I was visiting, and easy to find. The room was comfortable and clean. Very quiet location, very little traffic. The staff was polite and helpful with questions I presented them with. I would recommend this motel to a friend, and will gladly stay on my next visit.

By , from North Platte, Ne. on Jul 25, 2016

4

business trip, comfortable bed.

Singles

I have stayed here several other times. The breakfast was not as complete as other times (no hot dishes except waffles). I do not like the light above the bed - it is glaring and the on/off switch is too far from the bed to reach comfortably. The evening desk person came to my room promptly to help set up my computer.

By on Oct 6, 2015

4

business stay

BusinessTravelers

Great clean hotel. Value for your money... Thumbs up

By on Oct 5, 2015

5

quick overnight stop

Singles

I booked this hotel with very little research because I needed a place to overnight during a road trip. The location is good, right near the freeway and close to a gas station. The staff was friendly. The room was smaller but had a very cozy feel. The room design took obvious effort, and it was appreciated. The bed was very comfy, the room temperature was excellent, and very quiet (I'm a light sleeper). Overall I'd recommend this to anyone looking for a short stay.

By on Jul 22, 2015