He couldn't fill the bathtub because the stopper was broken and the shower curtain holder was about to fall off the wall. None of the equipment in the exercise room was in operation. All of it was broken. The breakfast was substandard.
The TV didn’t work and the staff was unprofessional and untimely on their response to issues. She had to do laundry instead of helping us.
Room was probably 85-90 degrees when we checked in. We had a room with a hot tub and there was gum stuck to the area around the tub and several other spots that were obviously not cleaned.
Particularly liked the room layout. Very functional and comfortable. Did not like NOT being able to get a copy of expenses from clerk at checkout. Have yet to see email copy???
Pet Friendly
Clean room. Comfortable beds.
Room was very small, no microwave. Could hear the traffic all night. Ok but for the price point I was expecting a better room.
Microtel is becoming our “go to” place for many reasons. Clean, quite, affordable and nice rooms. We have pets so finding a nice motel is hard. Microtel consistently delivers on hospitality time and time again. I was a little disappointed with the Internet speed which hovered right around .5 mbps.
Easy access to the highway and food. Staff is friendly.
Tv's in rooms are too small. Refrigerator needed defrosted. Terrible water pressure due to plumbing issues.
Was easy to find. Walkable to restaurant s pleasant staff
Stayed one night, check in was easy and staff was friendly, had a good breakfast before leaving. Overall experience was nice.
Good staff, clean and a basic motel. Location was good for what e were doing and price was good.
I have stayed at this property off and on for the last 6 years and have never failed to have a good nights rest. I would recomment this location to anyone.
The room décor and comfort was nice. The breakfast was pleasant and had a nice variety. The rate was very reasonable. The lawn outside was quite long and the hallways could have been vacuumed a little better. Otherwise, was pleased.
Located within a mile (2 km) of IHS-Iowa Health Systems, Microtel Inn & Suites by Wyndham Urbandale/Des Moines is within 3 miles (5 km) of Pioneer Hi-Bred Headquarters. This hotel has 76 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free continental breakfast is served each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include sofa beds, coffee makers, and free long-distance calls.
Microtel Inn & Suites by Wyndham Urbandale/Des Moines features a 24-hour gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
He couldn't fill the bathtub because the stopper was broken and the shower curtain holder was about to fall off the wall. None of the equipment in the exercise room was in operation. All of it was broken. The breakfast was substandard.
Thank you for giving us your feedback. The issue that you have described have been addressed and repairs made. Thank you for your time. We are in hopes that you will stay with us again. We apologize that your wasnt up to standards.
The TV didn’t work and the staff was unprofessional and untimely on their response to issues. She had to do laundry instead of helping us.
Room was probably 85-90 degrees when we checked in. We had a room with a hot tub and there was gum stuck to the area around the tub and several other spots that were obviously not cleaned.
We thank you for your review. We are sorry for this. Please let us know what room you were in and what name the reservation was under. I can not seem to find a Kasey in our system that had a hot tub room. This way we can check it out. We hope that you have a fantastic day.
Particularly liked the room layout. Very functional and comfortable. Did not like NOT being able to get a copy of expenses from clerk at checkout. Have yet to see email copy???
Thank you for your review. I would look this up but you put this in under anonymous. If you paid orbiz you will have to get your copy of expenses from them. They do not give us that information. We hope that you have a fantastic day.
Pet Friendly
We thank you for your review and yes we like those furry friends. We hope that you have a fantastic day.
Clean room. Comfortable beds.
We thank you for taking the time to send us a review. I will share your comments with the staff. We hope that you have a fantastic day.
We thank you for your review and hope that you have a fantastic day.
Room was very small, no microwave. Could hear the traffic all night. Ok but for the price point I was expecting a better room.
We are sorry you were not happy with your stay. You booked the cheapest room we have. Build for a sleep and go. We do have rooms with a microwave and mini fridge, suites. we could have upgraded you. Not sure about hearing traffic, unless hallway window was open. Once again we are sorry you did not enjoy your stay. We do hope that you have a wonderful day.
Microtel is becoming our “go to” place for many reasons. Clean, quite, affordable and nice rooms. We have pets so finding a nice motel is hard. Microtel consistently delivers on hospitality time and time again. I was a little disappointed with the Internet speed which hovered right around .5 mbps.
We thank you for your review. We are working on getting a new internet provider, however we have to wait for our contract to run out. We hope that you have a fantastic day.
Thank you for staying with us and for your kind review