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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

Exterior
Free daily on-the-go breakfast
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Interior
Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8789 Plum Drive, Urbandale, IA, 50322
  • Place, IHS-Iowa Health Systems
    ‪1 min drive‬
  • Place, Jordan Creek Town Center
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Twin Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Urbandale

Holiday Inn Express and Suites Urbandale by IHG places you within a 15-minute drive of popular attractions such as Living History Farms and Drake University. This 93-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • IHS-Iowa Health Systems - 1 min drive - 0.7 miles
  • Jordan Creek Town Center - 9 min drive - 9.7 miles
  • Drake University - 10 min drive - 7.6 miles
  • Iowa Events Center - 13 min drive - 11.4 miles
  • Casey's Center - 13 min drive - 11.7 miles

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬13 min walk
  • ‪Casey's General Store - ‬6 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪McDonald's - ‬20 min walk

About this property

Holiday Inn Express and Suites Urbandale by IHG

At Holiday Inn Express and Suites Urbandale by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a hot tub, a business center, and a meeting room.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,000 reviews
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The price is $79
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express and Suites Urbandale by IHG?

Holiday Inn Express and Suites Urbandale by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express and Suites Urbandale by IHG?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Urbandale by IHG on Mar 16, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express and Suites Urbandale by IHG?

This hotel is located in Urbandale, close to Merle Hay Mall, Living History Farms, and Val Air Ballroom. You'll also find Pump It Up and Sky Zone Indoor Trampoline Park within a short drive.

Is there parking available at Holiday Inn Express and Suites Urbandale by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express and Suites Urbandale by IHG feature a casino on the premises?

No, Holiday Inn Express and Suites Urbandale by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express and Suites Urbandale by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express and Suites Urbandale by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Are there hot tubs at Holiday Inn Express and Suites Urbandale by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express and Suites Urbandale by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Urbandale by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Urbandale by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express and Suites Urbandale by IHG.

Are there connecting rooms at Holiday Inn Express and Suites Urbandale by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express and Suites Urbandale by IHG?

The closest major airport to Holiday Inn Express and Suites Urbandale by IHG is Des Moines International Airport (DSM), which is 20.1 mi away (29 minutes by car).

Are there rooms with balconies at Holiday Inn Express and Suites Urbandale by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express and Suites Urbandale by IHG.

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 739 reviews
Rating 8 - Good. 181 out of 739 reviews
Rating 6 - Okay. 40 out of 739 reviews
Rating 4 - Poor. 15 out of 739 reviews
Rating 2 - Terrible. 18 out of 739 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Daren

Traveled with family
Liked: Cleanliness
Everything was clean and neat and quiet. The only negative was the swimming pool was freezing! We are staying there again at Christmas and I hope they get it warmer before then!
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca, Princeton

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean love the Dove toiletries the guy who checked us in was awsome!
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and hot tub were maintained well and open for once
Stayed 5 nights in Nov 2025

10/10 Excellent

Janae

Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Stayed 1 night in Nov 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, extremely friendly staff.
Stayed 3 nights in Oct 2025

6/10 Okay

Jamie

Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

SETSUKO

Stayed 1 night in Oct 2025

10/10 Excellent

Leigh

Stayed 1 night in Oct 2025

10/10 Excellent

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many choices for breakfast near and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is always hot breakfast options. Also, the staff is always watching to see what foods need stocked so the wait is never long. Staff is always friendly, rooms are quiet and clean, beds are perfect! These are some of my favorite reasons why we choose Holiday Inn Express! ❤️
Stayed 1 night in Oct 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean. Water was hot. Beds were comfortable. Breakfast area was clean and well stocked. Only slight issue we had was some of the outlets in the room did not work
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room were clean and the breakfast was great parking was good
Stayed 2 nights in Oct 2025

10/10 Excellent

dzevida, chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes a lot of free places to park, breakfast was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple stays here, never disappointed
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean and comfortable, good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean , breakfast was fresh and the staff very nice at the reception desk. We will definitely return to this hotel :)
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Amenities
Great location for I80 travel. Clean, modern, & comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

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