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Holiday Inn Express and Suites Urbandale

2.5 out of 5.0

Recent guest reviews

very nice and clean. nice staff and good location.

Great breakfast and really nice workout room! the staff was courteous and friendly. Breakfast was very busy and they kept the food stocked the whole time.

Overall great experience. Friendly staff and great breakfast.

Awesome stay in a wonderful hotel. Nice rooms, comfortable beds, great showers, and super staff.

Hotel conveniently located in northern part of the city next to I-80. Brand new hotel so everything was in pristine condition. Far enough from the freeway that noise is no issue at all. Urbandale is a newer area of the city so a lot of new restaurants nearby. Included breakfast was typical of this hotel chain: convenient and adequate but a bit repetitive if you've been on the road a few days like I was.

Pleasant stay for most part. Could hear people walking above while laying in bed. Morning buffet was good, however, tables needed to be cleared & cleaned better & quicker. No one was bussing the tables.

This place has excellent highway access without the noise of the interstate. It is close to a number of restaurants in all price ranges. The staff was very competent and the hotel is very well maintained.

The hotel is new and was very clean. Location was perfect for getting around Des Moines.

Had good time. I did however wish the gym had more equipment. The good was good in the morning, but it seemed to run out quickly. The doors at one point were locked in the middle of the night, but the staff let us in ASAP. Overall we had a positive experience.

This hotel is conveniently located. I found the room clean and well appointed. The free breakfast offered hot food as well as the continental offerings. My room was very silent. All in all, it was a good night's stay.

Friendly staff, great breakfast, nice room, convenient to where we needed to go. Everything went really well. Right off the highway.

Had two rooms. Allowed us to check in an hour early. Very clean and breakfast was good.

Just in and out... didn't stick around to long. I came in at 9pm and I was out by 7:30am. Hotel is new so no other issues with cleanliness.

My experience was very good. My only critic is that the towels were very ruff. Very nice and clean place.

The room was nice, the staff helpful at check-in, beds comfy. My teens loved staying there. Mostly new. Breakfast was very nice for a continental style freebie type meal. The coffee was very good and the juice actually tasted like juice. I would stay at this hotel again in a heartbeat.

The hotel was nice. It had a pool, hot tub and a decent workout room. Breakfast was well done with an excellent worker that really wanted to please. A good three star hotel

Hotel was clean, easy to get to off interstate, and service was good. We enjoyed our short stay.

I always like to stay at Holiday Inn Express hotels. They are updated or in many cases newly opened. I like the two choices you have of pillows in every room. The breakfast is quite substantial. All in all a very good spot for a business traveler which is why I am there most times. I have also selected the HIE for pleasure trips. I have never been disappointed.

This was a great place to stay for a weekend get away. The hotel was quiet, the staff were great, and the room was neat and very clean. We would definately stay again.

Warm (not hot) coffee and not a newspaper to be found? Seriously? Those are 2 things that are pretty tough to mess up. Hotel in great shape because it was just opened.

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

King 1 | Sleeps 3

Suite, Non Smoking

Full 2 | Queen 2 | Sleeps 6

Room, 2 Queen Beds, Accessible, Bathtub (MOBILITY)

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Guest reviews for Holiday Inn Express and Suites Urbandale

Everyone (1) Business (2) Couples (4) Family (6) Other (4) Friends (3)
5

very nice staff and accommodating!

Everyone

very nice and clean. nice staff and good location.

By on Jul 16, 2017

Review comment responded on Jul 24, 2017

Thank you for taking the time to complete a survey. We are glad you enjoyed your time with us and look forward to the opportunity to serve you again!

4

clean, convenient, friendly

BusinessTravelers

Great breakfast and really nice workout room! the staff was courteous and friendly. Breakfast was very busy and they kept the food stocked the whole time.

By on Nov 17, 2015

5

des moines trip

Couples

Overall great experience. Friendly staff and great breakfast.

By on Oct 19, 2015

5

awesome stay

Families

Awesome stay in a wonderful hotel. Nice rooms, comfortable beds, great showers, and super staff.

By on Oct 19, 2015

5

convenient hotel in new area

Singles

Hotel conveniently located in northern part of the city next to I-80. Brand new hotel so everything was in pristine condition. Far enough from the freeway that noise is no issue at all. Urbandale is a newer area of the city so a lot of new restaurants nearby. Included breakfast was typical of this hotel chain: convenient and adequate but a bit repetitive if you've been on the road a few days like I was.

By on Aug 31, 2015

4

over night trip to go to state fair

GetawayWithFriends

Pleasant stay for most part. Could hear people walking above while laying in bed. Morning buffet was good, however, tables needed to be cleared & cleaned better & quicker. No one was bussing the tables.

By on Aug 18, 2015

5

good location

Couples

This place has excellent highway access without the noise of the interstate. It is close to a number of restaurants in all price ranges. The staff was very competent and the hotel is very well maintained.

By on Jul 11, 2015

4

good hotel!

Families

The hotel is new and was very clean. Location was perfect for getting around Des Moines.

By on Sep 9, 2014

5

in town for indycar race

Couples

Had good time. I did however wish the gym had more equipment. The good was good in the morning, but it seemed to run out quickly. The doors at one point were locked in the middle of the night, but the staff let us in ASAP. Overall we had a positive experience.

By on Jul 14, 2014

4

clean and convenient

Singles

This hotel is conveniently located. I found the room clean and well appointed. The free breakfast offered hot food as well as the continental offerings. My room was very silent. All in all, it was a good night's stay.

By on Jul 3, 2014