Very comfortable and quiet. Great location and the restaurant food was good!
We stayed here because they had a hot tub. The hot tub was not working and staff report it was working just low flow jets. Would have stayed some where else.
All good. But waffles at breakfast would have made it superb!
Beautiful room that was spotlessly clean. We loved it.
Please look into replacing the ceiling in the master suite in the kitchen and tv area. It is all cracked and stuff hanging from the wall
Great staff, great hotel. Close to everything you could want to do
We were in the Des Moines area to visit family. The hotel is recently remodeled and very nice. After we checked in, we had a drink from the bar in the lobby to relax, and then an omelet for breakfast in the morning. It was a lovely stay!
Room service was unavailable far too early. No iPhone chargers available, even for purchase. In this day and age is mind-boggling. While the staff were pleasant enough, the last thing you want to hear at what is supposed to be a higher-end hotel is “no”, over and over again. The front desk staff were in t-shirts for the most part; it appeared they were housekeepers operating the desk. While the decor is high end, it felt like a Comfort Inn.
Beautiful set up. Very helpful and nice staff. Pool was great too! Free coffee with to go cups was a really nice trear!
Connor at the front desk was absolutely GREAT! He made sure we were happy with everything and really went out of his way to make us feel welcomed. Very clean and worth the trip!
Very clean and modern hotel. The staff was all very nice and accommodating.
This is a nice hotel in a great location, well worth it.
This was a beautifully down hotel with a great lobby and cozy rooms. It was conveniently located close the the highway . I would stay here again
Great experience nice rooms and pool. Great breakfast available
Very nice rooms big and comfortable. And the hotel is close to almost everything it's just a couple minute drive to anything
The staff was very welcoming and helpful, the rooms were clean, modern, and comfortable. The only downside is the distance from downtown, but we were able to get a taxi ride to downtown for relatively cheap since our stay was during the week.
Located within a 5-minute walk of Living History Farms, Hotel Renovo is within a 15-minute stroll of Clive Aquatic Center. This 102-room, 4.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
All 102 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport Frette Italian sheets and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other standard amenities include free weekday newspapers, free local calls, and free bottled water.
Built in 2015, the brand new Hotel Renovo offers free WiFi in public areas, conference space, and a 24-hour business center. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free use of bicycles, express check-out, and free newspapers.
Dear Guest, Thank you so much for your 5/5 review! I hope to see you on your next trip to Urbandale! Thank you!
Very comfortable and quiet. Great location and the restaurant food was good!
Dear Guest, Thank you so much for your wonderful review! I will certainly pass your comments along to our great team. I certainly look forward to your stay with us on your next trip to Des Moines! Thank you, Josh
Dear Guest, Thank you so much for your 5/5 review! I hope to see you on your next trip to Des Moines! Thanks, Josh
Thanks for the great review! We appreciate you staying with us!
We stayed here because they had a hot tub. The hot tub was not working and staff report it was working just low flow jets. Would have stayed some where else.
Thank you for your review! We appreciate you staying with us!
All good. But waffles at breakfast would have made it superb!
Thanks so much for your great review! For future reference, we do make waffles to order by request! We look forward to your next stay with us!
Beautiful room that was spotlessly clean. We loved it.
Dear Guest, We are glad that you had a wonderful time staying with us in Urbandale. I will pass along your kind review about the rooms to our housekeeping staff, who work hard to provide and clean, relaxing atmosphere for our guests. We look forward to seeing you on your next visit to Des Moines!
Please look into replacing the ceiling in the master suite in the kitchen and tv area. It is all cracked and stuff hanging from the wall
Dear Guest, I just wanted to thank you for bringing that to our attention. If you have any other comments or items you would like to pass along, please do not hesitate to contact the hotel directly.
Great staff, great hotel. Close to everything you could want to do
Dear Guest, I wanted to say thank you for your wonderful review of our property here in Des Moines. I will pass along your words about our staff directly to them, as they work hard to provide the best possible experience for all of our guests. We look forward to seeing you on your next visit!
Dear Guest, Thank you so much for your outstanding review! We certainly look forward to your visit on the next trip to Urbandale!