It took 30 min to check in because there was only on desk clerk. He was nice, but the wait was ridiculous
What a disappointment! We were so looking forward to the stay with our family. First impression was bad due to the garbage outside the hotel. The room was well used and the couch was so disgusting we put a blanket over it to sit on. There were so many kids and adults in the pool area it was unsafe! They allow parties and visitors who are not staying there to use the pool. So totally wrong on many levels. That made it miserably for the ones who paid to stay there. Then to make the night worse seven police men were called to the hotel at 10:30 for some dispute and then back again in the morning! Another reason it was not a safe place. We will never go back and it was the worst place I have ever stayed. Makes Des Moines look bad, which it is not the image it wants.
Needs updated
Disappointed that the pool had such limited hours. The window would not latch properly in our room, which let in a cold draft.
The pool was way too cold for the kids to enjoy!!!
The swimming facility is spectacular. We brought our great-grandson over to enjoy it three times. Room was comfortable and quiet. The maid might have swept more carefully and checked the shampoo - we were out. But we would eagerly go back. Great value.
It had a decent pool/water park. The hours of the pool did not make sense and the water slides were not open half the time. Staff was just okay and not very friendly or professional.
Dinner was good but pricey and Buffet was not up to par, otherwise nice clean rooms and kids loved the waterpark
Staff was horrible, property was not clean and i could smell
Room was fine but the grounds were not maintained well.
Kids had a great time at the water park. The staff were pleasant and helpful.
The room was not clean and the comforter had blood all over it! Not stains, dried blood. Gross!
Nice place expect when got room went up and door open with fan running as floor was wet but after 10 minutes got different room , wish would of had free breakfast thought and have awesome pool area however would be better if could take your own food and drinks as we had 5 rooms between us with families and would of liked to sit in that area to get together without paying for drinks and food so cost a fortune otherwise nice hotel
The water park area was a lot of fun both for the kids and adults. The staff were friendly and fast. We enjoyed our stay. As we were leaving we noticed it was close to a lot of shopping. Great location. Short distance to downtown. We had lunch downtown after a fun afternoon at the Science Center.
Nice room, great staff and kids loved it. Will go there again likely.
None of the outlets worked. Pool is nice, but noisy in the room even with the bedrooms so far back.
There were some splattered stains on lamp shade and wall. Would like to have hours and amenities listed in the the room for easy reference. all else was nice.
There was nothing I liked. The first room we stayed in smelled so badly of smoke, covered with sprays, that my eyes burned. My 9 year old begged to sleep outside. When I went into the bathroom, there were goldfish crackers floating in the toilet. I asked for a new room and they moved us. This room had hair covering the bathroom and the bed was sunken in. You walked in and literally saw the middle of the bed a good 5 inches lower than the sides. The arcade was rundown and gross. You could see all the garbage and left over crap behind the games. Half of the games didn’t work. Where you redeem your points was locked. You had to go to the front desk to get help. Then when they let you in, it smelled horribly of body odor. The “gift shop” looked like a shutdown business that had been forgotten. The pool was horrendous. My son refused to swim in it. You couldn’t see your feet in the water. The hours were awful. The paint was peeling. My feet were covered in dirt and paint chips. The hallways near the pop machines were saturated and spongy. My son said to me “this isn’t a vacation, this is torture.” It was one of the worst experiences I have ever had.
Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 15-minute drive of popular attractions such as Buccaneer Arena and Des Moines Community Playhouse. This 3-star hotel has 166 guestrooms and offers conveniences like a restaurant, a water park, and an indoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy access to a water park, an indoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
It took 30 min to check in because there was only on desk clerk. He was nice, but the wait was ridiculous
What a disappointment! We were so looking forward to the stay with our family. First impression was bad due to the garbage outside the hotel. The room was well used and the couch was so disgusting we put a blanket over it to sit on. There were so many kids and adults in the pool area it was unsafe! They allow parties and visitors who are not staying there to use the pool. So totally wrong on many levels. That made it miserably for the ones who paid to stay there. Then to make the night worse seven police men were called to the hotel at 10:30 for some dispute and then back again in the morning! Another reason it was not a safe place. We will never go back and it was the worst place I have ever stayed. Makes Des Moines look bad, which it is not the image it wants.
Needs updated
Disappointed that the pool had such limited hours. The window would not latch properly in our room, which let in a cold draft.
The pool was way too cold for the kids to enjoy!!!
The swimming facility is spectacular. We brought our great-grandson over to enjoy it three times. Room was comfortable and quiet. The maid might have swept more carefully and checked the shampoo - we were out. But we would eagerly go back. Great value.
It had a decent pool/water park. The hours of the pool did not make sense and the water slides were not open half the time. Staff was just okay and not very friendly or professional.
Dinner was good but pricey and Buffet was not up to par, otherwise nice clean rooms and kids loved the waterpark
