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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with a water park and free breakfast

Choose dates to view prices

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Lobby
Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Bar (on property)
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet friendly
  • Pool
  • Breakfast included

Explore the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪9 min drive‬
  • Wells Fargo Arena
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

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Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Urbandale

Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 10-minute drive of popular sights such as Iowa Gold Star Military Museum and Buccaneer Arena. This 166-room hotel welcomes guests with free breakfast and conveniences like a water park and an indoor pool.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 9 min drive - 4.8 miles
  • Living History Farms - 9 min drive - 6.9 miles
  • Wells Fargo Arena - 13 min drive - 7.6 miles
  • Iowa Events Center - 13 min drive - 7.6 miles

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with a water park and free breakfast
Guests of Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy a water park, an indoor pool, and a children's pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Is free cancellation available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Jun 29, 2025 start from $67.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel is located in Urbandale, close to Wells Fargo Arena, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is there parking available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines feature a casino at the property?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines doesn't have a casino.

Is there an indoor pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, this hotel has an indoor pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant with a breakfast menu?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines serves free continental breakfast at Castaways Grill each morning.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ramada Tropics Resort & Conf Center by Wyndham Des Moines for a fee of USD 20 per pet, per night.

Are there connecting rooms at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

The closest major airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines is Des Moines International Airport (DSM), which is 22.5 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, there aren't any guestrooms with balconies at Ramada Tropics Resort & Conf Center by Wyndham Des Moines.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a wedding venue on site?

There are wedding services available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines if that's in your vacation plans.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.8
Rating 10 - Excellent. 89 out of 452 reviews
Rating 8 - Good. 71 out of 452 reviews
Rating 6 - Okay. 88 out of 452 reviews
Rating 4 - Poor. 75 out of 452 reviews
Rating 2 - Terrible. 129 out of 452 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Kids enjoyed the facilities. Rooms had no hot water. Breakfast was horrible. Rooms were decent No roll away as promised.
Stayed 1 night in May 2025

6/10 Okay

Sofia

Stayed 1 night in Apr 2025

8/10 Good

Sue

Traveled with family
Liked: Staff & service
The room we checked in to had a toilet that constantly ran. The bathroom pocket door was wedged open. The front desk was very accommodating to get us moved to a new room
Stayed 1 night in Mar 2025

2/10 Terrible

Emma

Stayed 1 night in Mar 2025

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in took forever almost 2 hours. Booked a double queen and got double full? Or some really small queens but after two hr check in wasn’t worth the wait. Shower was Luke warm at best. The kids had a blast at the water park though so I guess it’s ok.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible

Check in took 2 hours and they'd given our room away. Got into a different room with a door that barely latched, a bathroom door that didn't latch at all, stains everywhere, and remnants of birthday streamers taped to the ceiling.
Stayed 1 night in Mar 2025

4/10 Poor

Charlotte

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom door in our room was broke. Asked 3 times for it to be fixed nothing. Ran out of clean towels. No housekeeping service. Elevator went out without an out of order sign placed. Then to top it all off found what looked like black mold under the little kitchen sink. All and all poor experience and absolutely nothing done to make anything right.
Stayed 2 nights in Mar 2025

2/10 Terrible

mallorie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no hot water and when talked to them they said that we had to have it run for 20 min, which we did and Still no water. I had 6 guest and they made me pay another 15 dollars because they said that the room is only for 5 people. There also was bugs in our bathroom
Stayed 1 night in Mar 2025

8/10 Good

Renee

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Kids had a great time swimming . The check on was awful with a huge line. Could’ve been taken care of through email before arriving, could have also let people know they needed a license plate.
Stayed 1 night in Mar 2025

8/10 Good

Stacy

Stayed 3 nights in Mar 2025

2/10 Terrible

Latrice

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was too sleepy and property was extremely dirty

2/10 Terrible

Latrice

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in the front desk person was falling asleep while checking me in( check the camera). Got to my room it had a stench and there was some kind of buzzing sound that lasted all night. We were extremely tired, we laid down and tried to sleep. My daughter started screaming because she swore she saw a big crawling on the bed. We left at 7am and we were all sick as if we picked up something. This was a horrible experience
Stayed 1 night in Mar 2025

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Dump!

Our plans changed with car issues, I tried to call and leave a message, no answer. I left a message to management under the contact management icon, letting them know that we may not make it and I wanted to cancel. I got no response. We made it to the hotel very very late to find People smoking pot outside the front door, drinking it smelled like beer people running around in their bathing suits outside. We just turned around and drove on. In my mind this all was a misleading advertisement for a very mismanaged hotel. So disappointing, you should take this hotel off from your site. It makes your name Bad, very, very, very disappointed.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with family
Stayed 1 night in Mar 2025

2/10 Terrible

Julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

took over an hour to check in because there was only one person behind the counter. we booked a poolside room 290sqft. room and was put in a second floor room with 200sqft. left for the day and came back room keys would not work . once got into the room my colognes were missing assuming housekeeping needed them. on line they state that the pool area is open till 10pm and they close it at 9pm
Stayed 2 nights in Feb 2025

2/10 Terrible

Katelin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so dirty! It was absolutely disgusting!
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Rachel

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The rooms need updated but the pool and bar area is great! Nice that there is lifeguards.
Stayed 1 night in Feb 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Slow untrained front desk staff. Took hour to check in 45 minutes to go back and get a key that worked.. Lied to about check in. The place was rampant with horror stories, even doubting charging. No clean rooms to assign. Surprised Ramada has allowed this to happen. I learned READ REVIEWS!! This has been going on for years.
Stayed 1 night in Mar 2025

2/10 Terrible

Chelcea

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wa run, hotel was dirty and rundown. Overbooked the hotel so our reservation we made 3 weeks ago they did not have a room for us so we drove 2hrs back home. Th staff were rude and would answer questions with "Not my problem". The hotel is extremely short staffed and waited for an hour in a line that went out the front doors in the cold for an hour to be told they did not have a room for me even though they had my reservation.
Stayed 1 night in Mar 2025

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service
The children’s pool was closed the pools we could use one was freezing cold kids couldn’t even swim yet for life were terribly rude. The fool is supposed to open at nine in the morning and I didn’t open it up till 930 goes about 20 kids waiting for the pool. Life cards were terribly rude terribly rude.
Stayed 1 night in Feb 2025

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