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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Breakfast area
Bar (on property)
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Adventureland
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe King Room - Non-Smoking

Private kitchen | Fridge, microwave, coffee/tea maker

Deluxe King Room - Non-Smoking

  • Sleeps 5
  • Free WiFi

View all photos for King Room - Non-Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

King Room - Non-Smoking

  • Sleeps 5
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Deluxe Room, Poolside, Non-Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

1 King Bed, Deluxe Room, Poolside, Non-Smoking

  • Sleeps 5
  • Free WiFi

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About the neighborhood

Urbandale

Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 10-minute drive of popular sights such as Iowa Gold Star Military Museum and Buccaneer Arena. This 3-star hotel has 166 guestrooms and offers conveniences like a restaurant, a water park, and an indoor pool.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 8 min drive - 5.2 miles
  • Jordan Creek Town Center - 11 min drive - 11.4 miles
  • Adventureland - 11 min drive - 13.8 miles
  • Casey's Center - 11 min drive - 9.9 miles

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪7 Brew Coffee - ‬20 min walk
  • ‪Cheba Hut - ‬13 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Guests of Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy a water park, an indoor pool, and a children's pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Is free cancellation available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Jun 7, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel is located in Urbandale, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Will I be able to park at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines feature a casino at the property?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines doesn't have a casino.

Is there an indoor pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, this hotel has an indoor pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines good for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant with a breakfast menu?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines serves free breakfast at Castaways Grill each morning.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ramada Tropics Resort & Conf Center by Wyndham Des Moines for a fee of USD 20 per pet, per night.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

The closest major airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines is Des Moines International Airport (DSM), which is 22.5 mi away (30 minutes by car).

Can I book a room with a balcony at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, some guestrooms at Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer a balcony and may feature pool views.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a wedding venue on site?

There are wedding services available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines if that's in your vacation plans.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.8
Rating 10 - Excellent. 159 out of 837 reviews
Rating 8 - Good. 142 out of 837 reviews
Rating 6 - Okay. 158 out of 837 reviews
Rating 4 - Poor. 152 out of 837 reviews
Rating 2 - Terrible. 226 out of 837 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Scott, St Paul

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly and tried to fix issues. That said: Waterpark was closed except 1 small pool and hot tub. Hot tub was luke warm at best and jets wouldn't turn on. We booked 2 rooms, one smelled like stale smoke and the other had an overwhelming vomit smell. We asked for new rooms which were better but still extremely old and run down. Toilet was falling off the wall and barely flushed. Sliding door on bathroom wouldn't lock or stay shut. Rooms were FILTHY. TV didn't have actual channels (some sort of Tivo app), beds were so hard/firm we tried to lay on pillows to sleep, huge dents and holes in walls, carpet ripped up in multiple places, etc etc. Continental breakfast is also a joke unless you would like corn flakes and a banana. Coffee was good though. Positives: Jessi in Boss' pizza restaurant was AWESOME and the meal was outstanding. Arcade was super fun with an excellent mix of games and everything worked. This property needs a major overhaul.
Stayed 1 night in Apr 2026

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
The room was ok but I was irritated that the water park was closed the whole time we were there
Stayed 5 nights in Feb 2026

6/10 Okay

Gail

Traveled with family and small children
Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Nov 2025

6/10 Okay

Ryan

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The room was outdated and dirty, sheets that had holes in them were patched instead of replaced, and fixtures were rusty.
Stayed 1 night in Feb 2026

2/10 Terrible

April

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Did not have the room I reserved as it didn’t exist, so they gave me a different random room that was not accessible. The manager lists rooms on Expedia that don’t exist. No hot water in the shower at all at any time of day.
Stayed 1 night in Feb 2026

2/10 Terrible

Jacinda

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Hard to ever catch someone at the front desk. Had to switch rooms after 1 night because the carpet got wet through the wall from the shower. WiFi was totally unreliable (terrible especially for being a conference center). Breakfast was pitiful - worker didn’t show up and there was nobody that knew how to make coffee. No phones or clocks and there were hardly any outlets in the room. TV remotes didn’t work properly (power & volume had to be controlled on the tv). Everything was fairly dirty and not in good repair.
Stayed 5 nights in Feb 2026

8/10 Good

Karlee-Rose

Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
For
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good tub
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in Feb 2026

8/10 Good

Patricia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The pools were great kids had fun but they need to be cleaner!!! Loved they were warm but next day were cooler.! Would be nice to have some Protein with breakfast!! Staff was great
Stayed 2 nights in Feb 2026

2/10 Terrible

Lindsey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could give this 0 stars. There was a live mouse in our room. Room 226 to be exact. We were there for an hour with 3 young children and saw something scurry from behind the bed and run behind the refrigerator. Moved the fridge and confirmed it was a mouse. There was also mold behind the fridge, the elevator smelled like urine, and the other hallway smelled like marijuana. Packed back up and left immediately. They did issue a full refund.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, amenities
It was mold and rust everywhere. The shower drain and sink drain didnt work. The pools was dirty. The carpet was dirty. It was a bad smell in the entire hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Ny

Stayed 1 night in Feb 2026

10/10 Excellent

ceyla

Stayed 1 night in Feb 2026

2/10 Terrible

Abby

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was amazing! That is about all I can say that was good. The pool was about a foot short of water, smelled so badly of pee, there was poop in the ship, zero towels. The room, had the last guests garbage left in it. There was no hot water, zero. Cold water and no pool towels, we were microwaving our bathtowels. And unfortunately, our 5 year old ended up with pink eye, and a double ear infection. The whole stay makes me gag.
Stayed 1 night in Jan 2026

2/10 Terrible

Mike

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The service there was terrible they need to update their kitchen and the staff.
Stayed 1 night in Feb 2026

2/10 Terrible

Colton

Stayed 1 night in Feb 2026

8/10 Good

Christie

Traveled with family and small children
Had to get a different room because our had not been cleaned. The grandkids had a blast though. Loved playing in the pool area and the arcade.
Stayed 1 night in Feb 2026

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Dirty nasty rooms pool hallways. Damage to room doors and walls. The whole place smelled of marijuana. Staff was extremely rude and aggressive in the pool area. All around felt dangerous and disgusting. Horrible place to take children.
Stayed 1 night in Feb 2026

10/10 Excellent

Caleb

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was so much to do swim arcade and a restaurant
Stayed 2 nights in Feb 2026

2/10 Terrible

Darnisha

Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Stayed 1 night in Jan 2026

4/10 Poor

Kash

Stayed 2 nights in Jan 2026

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