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Recent guest reviews

Disappointed that the pool had such limited hours. The window would not latch properly in our room, which let in a cold draft.

The pool was way too cold for the kids to enjoy!!!

The swimming facility is spectacular. We brought our great-grandson over to enjoy it three times. Room was comfortable and quiet. The maid might have swept more carefully and checked the shampoo - we were out. But we would eagerly go back. Great value.

It had a decent pool/water park. The hours of the pool did not make sense and the water slides were not open half the time. Staff was just okay and not very friendly or professional.

Dinner was good but pricey and Buffet was not up to par, otherwise nice clean rooms and kids loved the waterpark

Staff was horrible, property was not clean and i could smell

Room was fine but the grounds were not maintained well.

Kids had a great time at the water park. The staff were pleasant and helpful.

The room was not clean and the comforter had blood all over it! Not stains, dried blood. Gross!

Nice place expect when got room went up and door open with fan running as floor was wet but after 10 minutes got different room , wish would of had free breakfast thought and have awesome pool area however would be better if could take your own food and drinks as we had 5 rooms between us with families and would of liked to sit in that area to get together without paying for drinks and food so cost a fortune otherwise nice hotel

The water park area was a lot of fun both for the kids and adults. The staff were friendly and fast. We enjoyed our stay. As we were leaving we noticed it was close to a lot of shopping. Great location. Short distance to downtown. We had lunch downtown after a fun afternoon at the Science Center.

Nice room, great staff and kids loved it. Will go there again likely.

None of the outlets worked. Pool is nice, but noisy in the room even with the bedrooms so far back.

There were some splattered stains on lamp shade and wall. Would like to have hours and amenities listed in the the room for easy reference. all else was nice.

There was nothing I liked. The first room we stayed in smelled so badly of smoke, covered with sprays, that my eyes burned. My 9 year old begged to sleep outside. When I went into the bathroom, there were goldfish crackers floating in the toilet. I asked for a new room and they moved us. This room had hair covering the bathroom and the bed was sunken in. You walked in and literally saw the middle of the bed a good 5 inches lower than the sides. The arcade was rundown and gross. You could see all the garbage and left over crap behind the games. Half of the games didn’t work. Where you redeem your points was locked. You had to go to the front desk to get help. Then when they let you in, it smelled horribly of body odor. The “gift shop” looked like a shutdown business that had been forgotten. The pool was horrendous. My son refused to swim in it. You couldn’t see your feet in the water. The hours were awful. The paint was peeling. My feet were covered in dirt and paint chips. The hallways near the pop machines were saturated and spongy. My son said to me “this isn’t a vacation, this is torture.” It was one of the worst experiences I have ever had.

The various pools were great for any age. Appreciated the 2 bathrooms near the pool and the availability of pool towels near the pools.

Merle Hay Rd Urbandale IA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Water park

Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 15-minute drive of popular attractions such as Buccaneer Arena and Des Moines Community Playhouse. This 3-star hotel has 166 guestrooms and offers conveniences like a restaurant, a water park, and an indoor pool.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 166 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are also standard.


Property features

Guests staying at Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy access to a water park, an indoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Deluxe Room, 1 King Bed, Non Smoking, Poolside

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Poolside

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Everyone (12) Couples (4) Business (2) Family (28) Friends (1)
3
Family

Disappointed that the pool had such limited hours. The window would not latch properly in our room, which let in a cold draft.

By on Mar 11, 2020

3
Family with small children Family

The pool was way too cold for the kids to enjoy!!!

By on Feb 3, 2020

5
Partner Couples Family

The swimming facility is spectacular. We brought our great-grandson over to enjoy it three times. Room was comfortable and quiet. The maid might have swept more carefully and checked the shampoo - we were out. But we would eagerly go back. Great value.

By on Dec 18, 2019

3
Family Family with small children Family

It had a decent pool/water park. The hours of the pool did not make sense and the water slides were not open half the time. Staff was just okay and not very friendly or professional.

By on Dec 4, 2019

5
Everyone

By on Nov 26, 2019

4
Family Family

Dinner was good but pricey and Buffet was not up to par, otherwise nice clean rooms and kids loved the waterpark

By on Nov 25, 2019

3
Everyone

By on Oct 28, 2019

1
Family

Staff was horrible, property was not clean and i could smell

By on Oct 8, 2019

3
Partner Couples

Room was fine but the grounds were not maintained well.

By on Sep 28, 2019

5
Family with small children

Kids had a great time at the water park. The staff were pleasant and helpful.

By on Sep 3, 2019

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

5000 Merle Hay Rd, Urbandale, IA 50322
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