Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with a water park and free breakfast

Choose dates to view prices

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily continental breakfast
Bar (on property)
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Urbandale

Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 10-minute drive of popular sights such as Iowa Gold Star Military Museum and Buccaneer Arena. This 166-room hotel welcomes guests with free breakfast and conveniences like a water park and an indoor pool.

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Drake University - 9 min drive - 4.8 miles
  • Living History Farms - 9 min drive - 6.9 miles
  • Iowa Events Center - 12 min drive - 7.4 miles
  • Casey's Center - 13 min drive - 7.6 miles

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪7 Brew Coffee - ‬20 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with a water park and free breakfast
Guests of Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy a water park, an indoor pool, and a children's pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Is free cancellation available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Oct 21, 2025 start from $70.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel is located in Urbandale, close to Casey's Center, Merle Hay Mall, and Living History Farms. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is there parking available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines feature a casino at the property?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines doesn't have a casino.

Is there an indoor pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, this hotel has an indoor pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant with a breakfast menu?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines serves free continental breakfast at Castaways Grill each morning.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ramada Tropics Resort & Conf Center by Wyndham Des Moines for a fee of USD 20 per pet, per night.

Are there connecting rooms at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

The closest major airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines is Des Moines International Airport (DSM), which is 22.5 mi away (30 minutes by car).

Are there rooms with balconies at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, you won't find guestrooms with balconies at Ramada Tropics Resort & Conf Center by Wyndham Des Moines.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a wedding venue on site?

There are wedding services available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines if that's in your vacation plans.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.6
Rating 10 - Excellent. 113 out of 620 reviews
Rating 8 - Good. 102 out of 620 reviews
Rating 6 - Okay. 119 out of 620 reviews
Rating 4 - Poor. 117 out of 620 reviews
Rating 2 - Terrible. 169 out of 620 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun
Stayed 1 night in Oct 2025

2/10 Terrible

Travis

Disliked: Amenities, property conditions & facilities
Black mold, cold showers, dirty room. Horrible stay.
Stayed 1 night in Aug 2025

6/10 Okay

Todd, Bayport

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First, the front desk staff were great. Very helpful and offered to help with anything we needed. The room was not ready at check-in. The room was outdated, some unrepaired damage, missing lightbulbs, and didnt have cold water in the morning. The waterpark was excellent. Love that the water was not cold. Overall, some good and some improvements needed for higher rating.
Stayed 1 night in Aug 2025

4/10 Poor

Hailey

Stayed 1 night in Jul 2025

8/10 Good

Debora

Traveled with family
Liked: Cleanliness, staff & service
Stopped because of pool fun. Room was not as I reserved but was given a different room fir 5. Tv did not work, bathroom door did not close, toilet seat broke, lots of wear on walls.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Nastarsha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We went to the Ramada Friday and the pools needed to be cleaned I got a double bed suite and even tho it was pretty out dated it was clean the bathroom was nice and when asked for more soap and shampoo they gave it to us including towels as well the tv didn’t work at first and the Netflix wasn’t able to connect because the internet didn’t work for the tv it only had a few local channels. The pillows and blankets were very cheap and the couch was broken. The pool area was extremely hot and the pools needed to be cleaned the water was very cloudy.The pizza place down stairs messed up my order so badly. The breakfast was horrible stale cereal great value yogurt and juice a waffle maker and old fruit was all they had the coffee was nasty too kids had fun but it was not worth the price or $15 extra for the swimming bracelets I went for the babies but I don’t think we will be going back any time soon
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Larissa

Traveled with family and small children
Liked: Staff & service, amenities
The only issue I had was with the slides. The rules on what life jacket to wear wasn’t posted anywhere. My son went down one slide with a life jacket and the second time was told he couldn’t wear that one. He had to wear one that buckled in the back not in the front. The rules weren’t posted on the life jackets.
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Stayed 1 night in Jul 2025

2/10 Terrible

Brandin

Stayed 2 nights in Jun 2025

2/10 Terrible

Camry

Stayed 3 nights in Jun 2025

6/10 Okay

mark

Traveled with family
Disliked: Staff & service

Only plus was pool

No hot water. No towels at pool. Very limited breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible condition.

Horrible. Slow check in. We weren’t in the system. Given wrong room, #301 with no working phones, broken bathroom door handle. Sink barely had flow. The room had no plunger, dirty blinds and its was just horrible
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

People were friendly and welcoming. Facilities look in good conditions.
Stayed 1 night in Jul 2025

8/10 Good

Ismael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine but the pool staff was a chubby, white, and annoying girl who apparently disliked us and those of us who speak Spanish because she looked at me and my children badly. I didn't like that. It's not the first time I've stayed here, but this time the pool staff was terrible.
Stayed 2 nights in Jul 2025

6/10 Okay

Gayle

Traveled with family
Disliked: Amenities
Not for school age children
Stayed 1 night in Jun 2025

6/10 Okay

Lorene

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hot water did not work in my room The handle was broken. There were holes in the wall and strips peeled off. But pool area was nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chance

Stayed 8 nights in Jun 2025

4/10 Poor

Dawn

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Alicia

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff at front desk and restaurant. Oil staff a little grumpy. Need spaces for teenagers not old enough for hot tub and too old for 3 foot pool. Sheet in pull out couch smelled musty and were not sleep worthy
Stayed 1 night in Jun 2025