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Recent guest reviews

The room was very accessible and the staff were very friendly and helpful.

Convenient to airport. Looks a bit neglected.

After our second day of asking for towels and for the trash to be removed, we were informed that they only intend to do that every third day for stay-overs. Daily service is a primary expectation, so that should be stated quite clearly EVERYWHERE. And if you expect us to re-use the cheap towels, put in usable towel bars, not just something that hangs 12 inches above the toilet. The TV and telephone were broken. There was no hair dryer. The swimming pool is ridiculously small.

The convenience of the facility's closeness of the airport, shuttle to airport, parking for length of my trip, and the bag breakfast.

This hotel is showing its age and then some. We stayed at this property to park and fly. That being said we stayed only 6 hours before our early morning flight. The room had a lingering smell of smoke even though smoking rooms haven’t existed in Iowa for better than a decade. I went so far as to keeping our luggage in the tiled bathroom to keep the smell out. Also my 7 year old was amused how the wall sconces would flicker when you moved on the bed. My expectations were set fairly low, and it managed fall short if even those.

Room smelled bad and then too much deodorizer to cover the smell and it was extremely loud the door closer and running up and down the stairs all night long. And the pool was broken had a fire couldn’t use the pool like I wanted to

Was a great stay, a nice area, close to restaurants. good price

The in room coffee service was not properly stocked. There was no tray in which to put the packets of coffee for brewing. Very disappointing.

The carpets were old and musty. Laundry machine was not working. The floor from the swimming pool to the lobby was wet with no attention to drying. Staff had trouble with the check in process

The front desk woman when we arrived was absolutely amazing. Incredibly helpful, great with my kids. The hotel was very clean and well organized. It was within walking distance to a Perkins which made it very convenient to feed the family after being dropped off to catch a flight the next morning.

Beds were super hard. Had rust and mold on ceiling in bathroom. Manager was very unprofessional. Scolded employee for asking for help and said “maybe next time you should try that before making me put pants on and come out here”

The front desk woman on duty on Mon, 9/9 during check-in was the most unfriendly front desk attendant I've ever encountered. Body language was hostile and unwelcoming and she could have cared less about providing service for us. She would be better suited as a gov't worker. No lie.

They have a nice free breakfast selection in the morning. We could've used a few more towels in our bathroom, and also the curtains in the room weren't sufficient. They were sheer and I was concerned for our privacy since we were on the first floor. We were waking up earlier than necessary because so much sunlight came in.

Great room... Great Service... Left an item there and got a quick notification, offered to mail it out (but I was coming back to town anyway).

shower fixtures leaked/sprayed breakfast lacked adequate fresh fruit selection/decaf coffee/milk

Hackley Ave Des Moines IA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Greater South Side within a 15-minute walk of Air Lanes Bowling Center, AmericInn by Wyndham Des Moines Airport is within a few miles (5 km) of Blank Park Zoo. This 62-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Guests staying at AmericInn by Wyndham Des Moines Airport enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, Multiple Beds, Non Smoking

3 Queen Beds | Sleeps 7

Guest reviews for AmericInn by Wyndham Des Moines Airport

Everyone (16) Couples (4) Business (1) Family (10) Other (1)
5
Partner Couples

The room was very accessible and the staff were very friendly and helpful.

By on Jun 13, 2022

Review comment responded on Jun 14, 2022

Thank you for taking the time to let us know how we did, we really appreciate it.

4
Family

Convenient to airport. Looks a bit neglected.

By on Aug 24, 2021

Review comment responded on Sep 1, 2021

Thank you for the kind words! We are truly delighted to hear you enjoyed our property! We hope to get the few minors issues resolved and let you truly see the best we have to offer!

5
Everyone

By on Aug 2, 2021

2
Partner Couples

After our second day of asking for towels and for the trash to be removed, we were informed that they only intend to do that every third day for stay-overs. Daily service is a primary expectation, so that should be stated quite clearly EVERYWHERE. And if you expect us to re-use the cheap towels, put in usable towel bars, not just something that hangs 12 inches above the toilet. The TV and telephone were broken. There was no hair dryer. The swimming pool is ridiculously small.

By on Jun 26, 2021

Review comment responded on Jul 5, 2021

Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the room amenities. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance to get this resolved, so we prevent this from happening in the Future!

5
Everyone

The convenience of the facility's closeness of the airport, shuttle to airport, parking for length of my trip, and the bag breakfast.

By on Jun 23, 2021

Review comment responded on Jun 24, 2021

It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated.

2
Family

This hotel is showing its age and then some. We stayed at this property to park and fly. That being said we stayed only 6 hours before our early morning flight. The room had a lingering smell of smoke even though smoking rooms haven’t existed in Iowa for better than a decade. I went so far as to keeping our luggage in the tiled bathroom to keep the smell out. Also my 7 year old was amused how the wall sconces would flicker when you moved on the bed. My expectations were set fairly low, and it managed fall short if even those.

By on Jun 18, 2021

Review comment responded on Jun 21, 2021

We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay. Constructive feedback from our guests is crucial in our continued quest satisfaction, to provide unparalleled guest service and impeccably clean lodging accommodations. Unfortunately we do our best to catch those who smoke in our rooms and we do not get them all, but thank you for letting us know so that I will make sure that this does not happen to another. I am very appreciative of your review and will work hard to get my hotel doing a better job. I will reach out to the Housekeeping staff so we may prevent this from happening in the Future!

1
Partner Couples

Room smelled bad and then too much deodorizer to cover the smell and it was extremely loud the door closer and running up and down the stairs all night long. And the pool was broken had a fire couldn’t use the pool like I wanted to

By on May 21, 2021

Review comment responded on May 26, 2021

I am sorry that we could not have the pool open due to fire, we did our best to get it fixed in a timely manner. We do hope to improve our service and be better for the next stay. Thank you for review we appreciate it.

5
Family

Was a great stay, a nice area, close to restaurants. good price

By on Apr 7, 2021

Review comment responded on May 5, 2021

We are glad you enjoyed your stay with us! We truly love hearing our guest talk about the amenities around us. We hope to see you again

3
Everyone

The in room coffee service was not properly stocked. There was no tray in which to put the packets of coffee for brewing. Very disappointing.

By on Apr 1, 2021

Review comment responded on Apr 5, 2021

We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay. Constructive feedback from our guests is crucial in our continued quest satisfaction, to provide unparalleled guest service and impeccably clean lodging accommodations. I will reach out to the Housekeeping staff so we may prevent this from happening in the Future!

2
Family

The carpets were old and musty. Laundry machine was not working. The floor from the swimming pool to the lobby was wet with no attention to drying. Staff had trouble with the check in process

By on Mar 26, 2021

Review comment responded on Apr 5, 2021

Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the hotel staff. Please accept my apologies for any inconvenience you experienced during your stay.

AmericInn by Wyndham Des Moines Airport

1920 Hackley Ave, Des Moines, IA 50315
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