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TownePlace Suites by Marriott - Des Moines Urbandale

2.5 out of 5.0

Recent guest reviews

Nice hotel, conveniently located for interstate 80 travel

Great hotel for a family. Awesome breakfast and location

Orbitz rep messed up our reservations..Booked 2 rooms at same time . Some how one was booked under Bob Aanes other under Bob Rogers, even with confirmation # Hotel coundn't find our extra room...They were very friendly & helpful while we called Orbitz to figure problem! We don't know any Bob Rogers, but we would have been charged for a room we were unable to find. After looooong converastions were were able to find room! What a mess...people need to speak & under stand ENGLISH!!!!

Good value but cleanliness was an issue, bed sheets did not fit the bed and room cleaning was OK at best. People were nice, and location was good.

My girlfriend woke up with a spider bite on your side of her head. The smoke alarm was beeping because the back up battery was low and I had to explain that to them. There was no maintenance person on duty so we have to be moved to another room. The self service breakfast was sparsely supplied. All in all I would not stay there again. However the staff was very friendly and professional.

Very comfortable and convenient spot. Well priced for a huge room with a nice continental breakfast. Only thing that bothered me was there had been some unusually cold weather in the area, and IMO there could have been more done to ensure the lot and sidewalks were ice-free. The motel next door had gotten to bare pavement -- of course, it was a MUCH pricier place...

Staff at check in were really nice. Let us know all of the ammenities. Breakfast was good. Location of the hotel was great! Short distance from where we needed to be.

Great downtown farmers market! Also,went to see horse racing in Altoona.

We needed a place to stay with two young children and this was a great choice. The ensuite kitchen really helped with managing meals and the extra room for the kids to play really helped. The pool was a big hit too. Only draw back is that the area isn't pedestrian friendly... The sidewalks were non-existant.

Great Location, friendly staff and very clean room. We love being able to eat a meal (cook) in our room if we want to that night, has become a favorite place to stay when we are back in town visiting. Pam & Steve

Having a full kitchen with three guys in our family was such a huge convenience and you normally can't find that at the price we paid. Everything was clean and we had plenty of room.

Clean, quiet and comfortable. We will stay here again.

A quick overnight trip to visit my son, and meet his girlfirend's parents. The TownPlace Suites was clean, friendly, and conveniently located. Easy freeway access. Nice little pool and hot tub. They have a convenience store with all of the essentials, including wine! Our only complaint was that the heater fan was very loud. Overall an excellent night.

Went to a graduation of daughter - became a Doctor. Great location - out of the way enough on a busy weekend - memorial day weekend.

Wonderful

The service was very good and very prompt. The room was very nice. Quite a nice price for an upscale room. Nice HD TV, refrigerator, bathroom. They even had a small stove. For those with pets, they were very accomodating. Please mention that you have pets when you make the reservation. They have special pet rooms that they only use for pets because of allergy issues with other tenants. Very nice place to stay. I highly recommend it.

Attending a funeral.. The hotel itself was fine. The staff at the front desk could have been more attentive. What's with the old fashioned bell that you have to ring for service?

I would stay at a TownePlace Hotel by Marriott again in a heartbeat!

The TownPlace Suites Urbandale was a good value. The rooms were large and had a nice kitchen area and dining table. We will definitely stay here again.

Very quiet even though it was a weekend and kids were in residence. Vanity area separate from the tub/toilet area. Large closet and complete kitchen(I didn't use this but could prove convenient). Dining within walking distance is needed.

8800 Northpark Dr Johnston IA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

TownePlace Suites by Marriott - Des Moines Urbandale is located 2.5 mi (4.1 km) from Pioneer Hi-Bred Headquarters and within a 10-minute drive of Pump It Up. This 116-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's also near Sky Zone Indoor Trampoline Park and M2B Raceway.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 116 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and ironing boards are also standard.


Property features

At TownePlace Suites by Marriott - Des Moines Urbandale, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Studio, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for TownePlace Suites by Marriott - Des Moines Urbandale

Everyone (3) Couples (4) Business (3) Family (10) Other (1)
4

clean, comfortable, close to interstate

Everyone

Nice hotel, conveniently located for interstate 80 travel

By , from Q on May 27, 2017

Review comment responded on Jun 1, 2017

Hello Monte, Thank you for the great review on Orbitz! We appreciate you staying with us and look forward to seeing you again very soon! Best regards, Tom Murray General Manager

5

great hotel and great location

Everyone

Great hotel for a family. Awesome breakfast and location

By , from Iowa on Feb 3, 2017

Review comment responded on Feb 6, 2017

Hello Sarag, Thank you very much for the great 5 STAR review of your recent experience with our hotel. We are thrilled that you enjoyed your time with us and we look forward to hosting you again very soon! Best regards, Tom Murray General Manager

4

very friendly staff. helped us with the confusion

Everyone

Orbitz rep messed up our reservations..Booked 2 rooms at same time . Some how one was booked under Bob Aanes other under Bob Rogers, even with confirmation # Hotel coundn't find our extra room...They were very friendly & helpful while we called Orbitz to figure problem! We don't know any Bob Rogers, but we would have been charged for a room we were unable to find. After looooong converastions were were able to find room! What a mess...people need to speak & under stand ENGLISH!!!!

By on Oct 3, 2016

Review comment responded on Oct 12, 2016

Hello and thank you for taking the time to tell us about your recent experience with our hotel. I am sorry for the miscommunication regarding your reservation and we are glad it was resolved. We look forward to hosting you again very soon. Best regards, Tom Murray General Manager

3

family trip

Families

Good value but cleanliness was an issue, bed sheets did not fit the bed and room cleaning was OK at best. People were nice, and location was good.

By on Jan 15, 2015

2

trip to des moines

Couples

My girlfriend woke up with a spider bite on your side of her head. The smoke alarm was beeping because the back up battery was low and I had to explain that to them. There was no maintenance person on duty so we have to be moved to another room. The self service breakfast was sparsely supplied. All in all I would not stay there again. However the staff was very friendly and professional.

By on Dec 1, 2014

4

nice place, but maybe not safety conscious?

BusinessTravelers

Very comfortable and convenient spot. Well priced for a huge room with a nice continental breakfast. Only thing that bothered me was there had been some unusually cold weather in the area, and IMO there could have been more done to ensure the lot and sidewalks were ice-free. The motel next door had gotten to bare pavement -- of course, it was a MUCH pricier place...

By on Nov 27, 2014

3

friendly staff

Couples

Staff at check in were really nice. Let us know all of the ammenities. Breakfast was good. Location of the hotel was great! Short distance from where we needed to be.

By on Feb 18, 2014

3

nice getaway

Families

Great downtown farmers market! Also,went to see horse racing in Altoona.

By on Oct 20, 2013

4

great for families

Families

We needed a place to stay with two young children and this was a great choice. The ensuite kitchen really helped with managing meals and the extra room for the kids to play really helped. The pool was a big hit too. Only draw back is that the area isn't pedestrian friendly... The sidewalks were non-existant.

By on Sep 17, 2013

4

home away from home.

Families

Great Location, friendly staff and very clean room. We love being able to eat a meal (cook) in our room if we want to that night, has become a favorite place to stay when we are back in town visiting. Pam & Steve

By on May 13, 2013