We were there for a wedding in the hotel, which made it convenient. The hotel check in was busy as was the lobby where a birthday party was going on. Too bad breakfast wasn't included in the room rate.
It was perfect. From the staff, options, location and rooms!
I was driving in between Minnesota and Kansas and Des Moines area was the best way to break up my trip. My first night there was lovely, the staff was fantastic and my room was perfect. On my way back, I had booked another hotel and my immediate thought was "i wish I was at the Hilton garden inn". I called Orbitz and the most wonderful person connected me with the hotel to get a refund, gave me a $50 credit for my next stay and I immediately booked HGI again and had the most wonderful time!!
Noisy guests in the hallways until late into the night.
The pool
Great place to stay at anytime would probably be back any time
Customer Service was fantastic - VERY friendly and helpful
Exercise room and pool were nice. Desk staff friendly.
Nice and clean, great location the staff so friendly.
Great location & friendly staff. I will return to this hotel when visiting family in the area.
Convenient to several locations we needed to travel to in the area.
Easy location to get where we needed to be. Very clean.
Very nice stay, friendly staff, clean hotel... highly recommended!
I only stayed one night, but the staff was friendly, room was fine, bed had adjustable firmness, bathroom clean and well lit. Breakfast was $10.95, but was cooked to order with a nice selection.
One night stay. We stay at this hotel chain frequently. Always happy with the amenities.
Great location. Close to lots of restaurants and shopping and the freeway. Easy in and out. It's very clean and quiet. The beds are quite soft and the staff was very friendly!
Located within a leisurely stroll of IHS-Iowa Health Systems, Hilton Garden Inn Des Moines/Urbandale is within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 148-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
36-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At Hilton Garden Inn Des Moines/Urbandale, guests enjoy an indoor pool, a gym, and a sauna. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.
We were there for a wedding in the hotel, which made it convenient. The hotel check in was busy as was the lobby where a birthday party was going on. Too bad breakfast wasn't included in the room rate.
It was perfect. From the staff, options, location and rooms!
Jason, Thank you for your kind words about our staff and hotel. Let me know if I can help you with anything in the future.
I was driving in between Minnesota and Kansas and Des Moines area was the best way to break up my trip. My first night there was lovely, the staff was fantastic and my room was perfect. On my way back, I had booked another hotel and my immediate thought was "i wish I was at the Hilton garden inn". I called Orbitz and the most wonderful person connected me with the hotel to get a refund, gave me a $50 credit for my next stay and I immediately booked HGI again and had the most wonderful time!!
Jason, I am glad to hear that you enjoyed your stay with us and was able to stay again. Please stay with us again the next time you are in the Des Moines area.
Noisy guests in the hallways until late into the night.
Ben, Thank you for taking the time to fill out the survey. I am sorry to hear about the disturbance. I will ask the front desk about this. Have a great day and I hope that you will stay with us again.
Thank you for taking the time to fill out our survey. I hope your trip to Des Moines and was a success and that you were able to visit some area attractions. Thank you for staying with us; that means a lot to us. Have a wonderful week.
The pool
Thank you for taking the time to fill out our survey. I hope that your trip was enjoyable and that you were able to visit some area attractions. Our goal is to provide the best service possible. If there is anything that I can do for you, please let me know. Have a wonderful day.
Great place to stay at anytime would probably be back any time
Customer Service was fantastic - VERY friendly and helpful
Exercise room and pool were nice. Desk staff friendly.
Mary, I am glad that you enjoyed your stay. Just to let you know for future reference all Hilton Garden Inn charge for breakfast. I do hope you stay with us again.